普拉諾出租度假屋

「Very quiet and great location」

「The property itself was nice. Check-in and out instructions were good. However, for 4 adult women to only have 4 bath towels for 3 nights…there should have been more towels. Also, there were no sheets or blanket provided for the pull out bed. There was a smell in the apartment we couldn’t figure out then realized potatoes had been left in the pantry from previous guests I presume. There were no tissue boxes available. I think for the money, these small details could have been better.」

「Here’s a polished version that includes the additional details and ends with the refund issue: I had a very disappointing experience with this property. When I arrived at the scheduled check-in time, the apartment was not ready for guests. The host acknowledged that it was not prepared, which was unacceptable after I had traveled expecting to check in on time. We had an event to attend at 7:00 PM, but around 5:30 PM the host informed us that a cleaning crew had just arrived and that it would...

「This place was terrible. Primary bed was broken, couch was broken, mold in the shower, rust completely inside and outside of the coffee pot. Entry is really complicated, there are 3-4 different gates all with different gate codes and we didn’t receive the right codes to get in. No one will ever answer the phone, you can only email and when I told them everything wrong and that I didn’t want to stay there because beds were terrible and everything was broken, dirty and not cared for they refused...