Find hotels in Pinnacle Reserve East, Phoenix

"It was very clean, and updated. The shuttle was on time, and the driver was very nice and helpful especially to older couple. He told them how to get to the their terminal due to construction. "

"The pools were nice but not as clean as I would have hoped. Maintenance maintained shrubs and trees around the pools and then blew the cut ups with a high-powered air blower, some of which ended up on and in the water but that was never cleaned within the 5 days we spent. We still enjoyed the sun and the water, but management should consider making some changes here."

"The room was nice and clean. The staff was friendly and helpful. The food at The Library was excellent and the lazy river was really nice and relaxing "

"Front desk staff top notch. Super professional and enthusiastic, dont find that much anymore. Do yourself a favor and promote the gentleman that checked us in!"

"The rooms were very clean and had everything we needed. The pool looked like it needed to be cleaned. The property needs some updating but is kept very clean. The staff were all outstanding. The location is good. The other guests we met were very nice."

"Good stuff"

"The only positive I have for my stay was the staff. They are friendly, helpful with good attitudes. My room- curtains were worn so bad you can see through them. I thought the floor felt gritty on my bare feet. I took a hand towel, wetted it and rubbed back and forth from the bathroom sink to entry door, approximately 15 feet, it was black with filth. I’m not sure they ever damp mop the floors? The bed wasn’t comfortable and bathroom and tub had hair from a previous guest. I had a crack in the ceiling above the tub/shower and it was wet and in need of repair. I didn’t complain and just went with it during my 4 night stay. I understand I wasn’t at a newer hotel but wouldn’t recommend this hotel for a family. "

"The internet was not available to guests. The furniture in the room was in disrepair. The room was incredibly tiny. The tub drain was slow. The pool water was cloudy. "

"Great shuttle service-pool was totally shaded which may be great in the summer but freezing in March-pretty sure it stated it was heated "