「Amazing stay here. Wish we could’ve stayed longer. Very clean room. Easy check in. Quiet yet close to everything. Above all, amazing customer service. They arranged a taxi at 4am on a Sunday, which was soooo helpful. We passed multiple people on the street with luggage trying to get a taxi so very lucky they assisted with that. 」
「Florence - A great place to stay!!!!!!!! the location is extremely convenient, you can reach restaurants, shops and gelato places in 1 min. The room is so pretty, clean and spacious with a huge bed, big toilet, kitchen and living room. Also the staffs are so nice and friendly, they offered help to book restaurant and order flower before we arrived! Love this hotel so much!」
「Location, Location, Location
Super friendly staff. Experienced in all sorts of Dining experiences, how to get the best guide to see all the museums. Find the Wine bar where the locals goes to
and su much more.
A special thanks goes out to the best Breakfast staff in the world. We are soon back again.
Per & Anne-Charlotte」
「A minha estadia em La Dimora del Mercante foi excelente no seu todo! Desde ao contato da equipe explicando detalhes da chegada até a hospedagem, o acompanhamento durante a minha estadia e as acomodações em si, tudo muito bom. Ficar hospedado em La Dimora del Mercante torna a estadia em Florença muito mais conveniente e prática, visto que ela fica a passos de muitas atrações, lojas, bares e restaurantes no centro histórico de Florença. Estar com o carro alugado torna fundamental um bom...
「The hotel location is convenient and close to most scenic spots. The staff, Fabricio and Leonardo, are very friendly and helpful. The room is spacious and cozy. They provided us an iPad to use during our stay, which is very useful in our trip. The complimentary tea and happy hour also brightened our trip!」
「The carpet in the room is a bit worn. But the room is very spacious. The noise level is not too bothersome except for the garbage trucks in the morning. 」
「The staff is so helpful especially the front desk . He’s friendly , polite , have a nice smile despite asking several favor .
The breakfast is very good . They have delicious home made pastries and bread . They cook the eggs , any preference as part of the free breakfast .
They have freshly squeezed orange juice , which is not common now a days in European hotels. They used to , but a lot of the hotels omit that now . They give you now box orange , which is not good for you 」
"The location is very good. All luxury shops are located near the hotel.
But the windows are not well soundproofed. Music from the restaurant near the hotel was so loud. You have to wait until 00:30 before the music stop then you can sleep.
The hotel female staff's attitude towards guests is rather cold
Besides from these, this hotel is the best choice when you travel in Firenze."
"Great location that you are literally next to the duomo and the market
very decent room
The staff have been warm and very helpful , when we checked-out and need to get luggage 2 times that remains helpful and we continue to get flavoured water ~
Very reasonable price too"
