10/10 Excellent
Stuart, London
2018/8/13
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful villa in Rawai Phuket
The villa at Kokyang Estate was stunning! The garden was lovely with a beautiful swimming pool. The lounge was comfortable with a nice corner sofa, the kitchen was well equipped however dinner plates were missing but as we ate out most of the time this wasn't a problem for us. The bathrooms were fine with good showers. The beds were comfortable and large. We booked the three bedroom villa however we were unaware that one of the bedrooms was completely separate from the main villa meaning you had to leave the main villa and walk along the swimming pool to access the third bedroom. As a couple with two children this didn't work so we had to make the kids share which wasn't ideal but didn't affect our holiday, annoyingly we paid more to have 3 bedrooms when we could have just booked a 2 bedroom villa. The villa was cleaned twice a week and the beds were changed, the garden and pool were also cleaned and tidied during our 2 week stay. There is no reception here so you are very much left on your own which is fine, you are given a personal villa manager who contacts you via whatsapp. Our manager left the day after our arrival so we were introduced to a new one however this person did not respond to any messages throughout our stay including asking advice about booking trips. The internet went down 3 times during our stay, as there is no reception the internet is required especially when looking at day trips and things to do so this was annoying but was rectified. We would return.
Stuart
Stayed 12 nights in Jul 2018