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富國島芒果灣度假飯店的評分

4 out of 5
富國島芒果灣度假飯店
62 Tran Hung Dao Street, Duong Dong Town, Phu Quoc, Kien Giang

評論

8.4

非常好

10 分，有夠讚；376 則評論中有 139 則" "
8 分，不錯哦；376 則評論中有 168 則" "
6 分，一般般；376 則評論中有 53 則" "
4 分，不太好；376 則評論中有 13 則" "
2 分，很糟糕；376 則評論中有 3 則" "

8.6/10

整潔度

8.6/10

員工素質

7.8/10

設施服務

8.0/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

chi fai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 5 晚

8/10 不錯哦

Man Lung Marco

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Local Resort for Holiday
It was a large local resort with great location, walking distance for shop, night market and restaurants, I think it was quite famous for local people, you better choose the bungalow suit room, for all bungalow with sea view, excellent.
於 2019 年 9 月住了 4 晚
Nguyen Ngoc Linh - Front Office Manager 於 2019年10月8日回覆
Dear Mr HO MAN LUNG MARCO, It has been a great honour for us to have your family in Sai Gon Phu Quoc resort & Spa. With great location, services, and value … These are things make guest happy, comfortable stay as well as our mission. as your mention the seaview bungalow is almost the best choice. Thank you so much for your stay from September 23 to 27, 2019. We’re very honour to welcome you back Sai Gon Phu Quoc resort & Spa with some special offer for regular guests on next time. Best Regards,

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
整體不俗
酒店提供免費機場接送服務, 步行約10分鐘可到達夜市, 職員有禮貌, 自助早餐種類選擇頗多, 房間整潔.
於 2019 年 9 月住了 3 晚
Nguyen Ngoc Linh - Front Office Manager 於 2019年10月8日回覆
Dear valued guest, Firstly, we would like to express our deep gratitude for your stay at Sai Gon Phu Quoc Resort and Spa in September, 2019. Then, it's very fantastic to know that you have had a memorable vacation here. We certainly share your praise to our team for further encouragement. We serve with the criteria: good location, good service, good staff and good value. Finally, thank you very much for your support, we’re very honour to welcome back you & yours at our resort in the near future with some good benefit for loyalty customers. Best Regards,

6/10 一般般

真實旅客

於 2019 年 8 月住了 4 晚
Nguyen Ngoc Linh - Front Office Manager 於 2019年10月9日回覆
Dear valued guests, On behalf of management, thank you so much for your stay at Sai Gon Phu Quoc resort & Spa in this holiday. We appreciate for your valued time to rate our resort. Through guest’s comment, we try harder to improve our services better. Thanks again for your stay, we hope to serve you and yours in our resort on next trip with some differences. Best regrads,

10/10 有夠讚

Kwok On

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 1 晚
Nguyen Ngoc Linh - Front Office Manager 於 2019年7月19日回覆
Dear Mr TAM KWOK ON, First of all, it has been a great honour to have you as ours guests and we thanks so much for your stay at our resort from July 07 to 10, 2019. Then, we’re very happy to know that you have had a wonderful stay with us. Your good mark is the seal of approval on our efforts. Finally, we are very honour to welcome you back SAI GON PHU QUOC resort & Spa on next time. Best Regards

10/10 有夠讚

Kwok On

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 2 晚
Nguyen Ngoc Linh - Front Office Manager 於 2019年7月30日回覆
Dear valued guests, On behalf of management, thank you very much for your stay at Sai Gon Phu Quoc Resort & Spa from in July, 2019. Then, we do apologize for the bed room that caused much inconvenience you. Through your comment, another room have to be changed, we have a warning for receptionists about this. Thanks for your bringing it to our attention. Unfortunately, we don’t have your good mark, we hope that we will have the pleasure to have you as our guests in the future with some improvements. Best Regards,

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
離海灘很近，去夜市也很方便
於 2019 年 2 月住了 2 晚
Nguyen Ngoc Linh - Front Office Manager 於 2019年2月25日回覆
Dear valued guests, It’s the great honour for us to have your family in Sai Gon Phu Quoc resort & Spa this destination. We are proud of your wonderful vacation at our property and grateful to you for having good comment. With great location, we always maintain and renovate our facilities and services to meet guests’s expectation. Thanks again for your stay. We’re very pleased to welcome your family back Sai gon Phu quoc resort & Spa on next time. Best Regards,

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
員工很熱情 同行遊人生日飯店還主動送上蛋糕 整個住宿期間一切都很滿意 唯二美中不足1. 床墊不平整 睡起來不是那麼舒服 2. 面海小屋陽台的浴缸沒有熱水
於 2018 年 10 月住了 3 晚
Nguyen Ngoc Linh - Front Office Manager 於 2018年11月14日回覆
Dear valued guests, On behalf of management, thank you so much for your staying in Sai Gon Phu Quoc resort & Spa in October 2018. We are thankful to you for good comment on our accommodation, restaurant and staffs meet your expectation…. For hard beds, if we knew this information before, we could put more softer mattress what a pity. We’re very sorry for no hot water of the bath-tub at the sea-side balcony. Once more thanks, we’re very honour to welcome your family back our sweet home Sai Gon Phu Quoc resort &Spa on next time.

8/10 不錯哦

KWOK CHOI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 2 晚
Nguyen Ngoc Linh - Front Office Manager 於 2018年8月21日回覆
Dear Mr CHENG KWOK CHOI, On behalf of management, we’d like to express our deep gratitude to you for good rating. This great encouragement help us improving the hotel better. Working hard together day by day to serve each guest with a politeness, professional skill and perfect services is our mission. Thanks for your stay from August 10 to August 14, 2018. And the whole team look forward to serving you and yours again at Sai Gon Phu Quoc resort in the future. Best Regards,

8/10 不錯哦

zhouyl

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
环境优雅，服务也好，离镇也近，总体不错。
酒店的车辆送客，打表显示是180.000VND，结果却要了300.000VND，不知什么原因，语言不通啊。

10/10 有夠讚

Ronald

喜歡：員工素質和設施服務
Great resort, good food, great pool, walk to restaurants and night market. Would definitely recommend!!
於 2024 年 2 月住了 5 晚

2/10 很糟糕

anh

團體旅遊
不喜歡：員工素質
We forgot the special big size shampoo and conditioner ( special treatment) in the bathroom and the next day we ask the driver come back to ask the staff at front desk but they did not ask the housekeeping yet and help us to find them out, she just said there are nothing in the bathroom….that’s so weird!!! BE CAREFUL WHEN YOU STAY HERE, MAKE SURE YOUR STUFFS BEFORE YOU LEAVE!!!
於 2024 年 3 月住了 1 晚

8/10 不錯哦

TaeEok

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Satoe

於 2023 年 12 月住了 3 晚

10/10 有夠讚

kyoko

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Tuyet

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
beach front &faucets around the beach to wash away sands stuck on foot, walkable to night market, not really far from good restaurant , big swimming pool
於 2023 年 11 月住了 4 晚

6/10 一般般

Yukari，Sapporo

情侶出遊
喜歡：員工素質
スタッフのいつも笑顔で対応は最高でした。 施設は少し古い感じですが、静かでのんびりできました。 ビーチは浸食されているからなのか少しイメージとは違いました。 是非、また泊まりたいです。
於 2023 年 11 月住了 3 晚

8/10 不錯哦

SANCHITA

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely resort. Stayed at Beachfront Villa which wAs excellent. Resort is well located. Nice pool. Unfortunately the beach in front has a tiny strip of sand and dirty with plastic rubbish.
於 2023 年 10 月住了 4 晚

8/10 不錯哦

Phong

喜歡：整潔度、員工素質和住宿環境和硬體
Nice place to stay.
於 2023 年 10 月住了 2 晚

6/10 一般般

Deborah

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Not currently recommended August 2023
Renovation due to start Sept 2023. Currently very tired. Reception area pulled down photos in website not reality. Have stayed here before and can't currently recommend, however, staff were excellent. Very few people staying at the moment. We were not warned of reception area being removed which also houses the breakfast area. Breakfast much more limited. Having said that the pho and omelettes were great. We were charged full price and they're much better close by hotels that cost a lot less that also have beach - ours was washed away. Unable to add photos for some reason.
於 2023 年 7 月住了 6 晚

8/10 不錯哦

Louise

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful beach-front hut
The beach-front hut was amazing; sitting on the deck watching the sunset, listening to the sound of the surf, walking distance to restaurants and night market, comfortable room and bed, we enjoyed every moment. The downside was buffet breakfast; plenty of it but not the quality, with cold food not refrigerated and sitting in the hot weather. The premises and grounds are also starting to look tired and in need of work/upkeep. None-the-less, we enjoyed our stay and wouldn't hesitate to stay again in the beach-front hut.
於 2023 年 7 月住了 3 晚

8/10 不錯哦

Huy N

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We are very pleased with the stay and that was our best part of our multi cities vacation tour. The resort staff are very helpful. The pool is excellent, large enough and very cleaned. The breakfast buffet is good. Our beach front cottage is the best we ever had in all our vacations. It is right on the beach and so romantic. Its location is perfect for us since we can walk to town and and have interaction with my people. We did have a problem with the air conditioner but the hotel technician fixed it right away and it worked good. As a person in this AC business, some of the AC condensers need to be replaced soon; At least they should check them before the guests move in. This little thing may cause bad impression. I love waking early and help cleaning beach debris. I hope this is a constructive comment since we love this hotel, the berach and hope it is doing well in this economy. We recommend this hotel without reservation.
於 2023 年 5 月住了 5 晚

10/10 有夠讚

Thomas

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Had a great time. Breach front view is amazing and enjoyable. Would come back to phu quoc again.
於 2023 年 6 月住了 2 晚

8/10 不錯哦

Kwong

情侶出遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
The whole resort area is good, the service around the resort is very good, except the front deck lady, their comstomer service is very poor.i won't 6going back . com
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beach front bungalow was ideal for sunbathing, reading and looking out at the beach and sea. Breakfast was good. Beach cleaned by staff several times a &day. Lovely swimming pool.
於 2023 年 5 月住了 4 晚

10/10 有夠讚

John

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 4 月住了 7 晚

8/10 不錯哦

Elisabeth

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Trevligt men inget spa
Bra hotell men något spa finns inte utom två massagestolar i receptionen. Gymmet oklart när det gick att använda. Trevligt poolområde o även stranden men vissa dagar var det så mycket sopor i vattnet att det var omöjligt bada. Mycket serviceinriktad personal.
於 2023 年 4 月住了 7 晚

6/10 一般般

Ky tu

團體旅遊
Nice place to stay
於 2023 年 4 月住了 2 晚

8/10 不錯哦

Monia

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Ottima struttura, posizione centrale. Spiaggia perfetta Colazione ottima e varia. Troppo cara la lavanderia!
於 2023 年 3 月住了 4 晚

10/10 有夠讚

marie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Très agréable
Très bien placé, non loin du marché, au bord de la plage, chambre propre, serviette à disposition pour la plage et la piscine, jardin agréable, hôtel calme si on cherche le repos.
於 2023 年 3 月住了 3 晚

4/10 不太好

Peter

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
Not what it promised
The hotel was nothing like the pictures. Two bars and restaurants was only one restaurant. The gym and spa was nothing like it was described, the building was closed and looked like it never been open. Overall it all looked worn out. The beach and view was great though. The service wasn’t that good either.
於 2023 年 3 月住了 10 晚

10/10 有夠讚

Rachel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing and Affordable Resort
This resort is amazing! The location is perfect - within walking distance of the night market as well as other delicious restaurants. The free breakfast was a nice option, and the pool and beach access were perfect. No complaints on our end!
於 2023 年 2 月住了 3 晚

8/10 不錯哦

Sonaj

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The only thing is we got bitten by mosquitoes.
於 2023 年 2 月住了 2 晚

8/10 不錯哦

KIYOKO

喜歡：整潔度和員工素質
あると思っていたスパが無かった。外にたくさんお店はあるけど、ホテルに欲しかった。ジムはあったけれど、稼働している気配が無い。しかし値段と比較して良いです。週末はベトナム本島から宿泊客が大勢いらして、ほのぼのとしていて良かったです。
於 2023 年 2 月住了 3 晚

10/10 有夠讚

Michell

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 3 晚

6/10 一般般

Yoshiki

喜歡：整潔度和住宿環境和硬體
Service at the restaurant was not satisfactory.
於 2023 年 2 月住了 2 晚

10/10 有夠讚

hideyuki

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 3 晚

8/10 不錯哦

Nick

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 3 晚

10/10 有夠讚

Kim，Portland

6/10 一般般

Håkan

團體旅遊
喜歡：員工素質
Stämde inte med beskrivningen, gradering inte högre än 3,5 stjärnigt hotell. Angavs även skulle finnas Biljard bord och Bordtennis som inte fanns. Fitness rummet slitet o gamla maskiner. Personalen på restaurangen trevliga o hjälpsamma.
於 2023 年 1 月住了 7 晚

10/10 有夠讚

Olga

8/10 不錯哦

JONG SEOK

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
가성비 좋은 호텔 입니다
룸 컨디션은 소박합니다. 그러나 야자수목과 룸에서 바로 나갈수 있는 비치가 좋았습니다. 방에 몇가지 문제가 있어 프론트에 말했더니 바로 조치했습니다. 조식도 먹을만했구요. 가장 장점은 sunset 풍경이었습니다.
於 2022 年 12 月住了 3 晚

8/10 不錯哦

pauline

於 2022 年 12 月住了 3 晚

4/10 不太好

PETER

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The hotel is very old, and it did not maintenance well. It is smelling molding everywhere. Blanket, bed, floor, furniture is old and smelling mold. Alot mosquito in the room. Swimming pool is broken. Very poor breakfast buffet, few selections. Does not cook well.
於 2022 年 10 月住了 4 晚

10/10 有夠讚

Josephine

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The breakfast buffet selection was very good. Private beach entrance from the VIP villa, the rooms were very nice and clean. The private outdoor bathtub was not clean however which is a shame. Service was good otherwise, I would stay here again.
於 2022 年 10 月住了 2 晚

8/10 不錯哦

HIEN

喜歡：整潔度、員工素質和設施服務
於 2022 年 9 月住了 3 晚

8/10 不錯哦

Kwang sik

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
리조트는 좀 오래 되었지만 리모델링 하여서 청결하고 깨끗하였음. 단 샤워기 수압이 낮아서 샤워하는데 좀 불편함..
於 2022 年 8 月住了 4 晚

10/10 有夠讚

Christopher

於 2022 年 7 月住了 2 晚

6/10 一般般

真實旅客

家庭旅遊
不喜歡：整潔度和員工素質
於 2020 年 12 月住了 2 晚

10/10 有夠讚

Carl

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lugn och härlig resort med nära till allt
於 2020 年 3 月住了 5 晚