斐洛Spa 飯店，旅行前必看！

「The hotel's promotional photos greatly lowered the hotel's grade, because I think the actual environment of the hotel is much better than in the photos, completely beyond my imagination, the room is very clean and tidy and the scenery is extremely beautiful, the only drawback is that there is no ham sausage for breakfast」

「Beautiful stay! Nice location!」

「The property was great, but we had a terrible experience with both expedia as well as the hotel management. We booked the ocean king suite containing a private patio with a completely different view. When we arrived at the hotel, we were given the keys to a room that did not in any way match the pictures of the room we booked - no view, no patio, nothing. So I tried talking to the front desk and at first, they refused to acknowledge that the room we booked was different from the one we got. We...

「Overall, I think this was one of the best options if not the best in the area. The café in the sister hotel was convenient but no room service / delivery available. Check-in ends in the evening and lockboxes are available to collect key cards when checking in later. Rooms are sepatated by swinging door to eliminate ambient noise from the lobby and restaurants. The hotel smelled clean but there were missed areas (hair throughout bathroom). The bed was immediately in front of the door which was...

「Fabulous hotel with very friendly staff and beautiful setting near California redwoods」

「Clean room and friendly staff. Room and property could use some updates which is the only reason for 4 stars.」