Dear Hanna, Thank you for sharing your feedback with us. We apologize for any shortcomings you experienced during your stay regarding our staff and service. Guest satisfaction is our priority, and we take your comments seriously. We will address this internally to improve our service delivery. Your feedback helps us enhance the guest experience, and we hope to have the opportunity to provide you with a much-improved stay in the future. Sincerely,Hotel Management

Dear Young, Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will address the issues with the hairdryer, cooking pan, and noise levels to ensure a more comfortable experience for our guests. We appreciate your understanding and hope to welcome you back soon.Sincerely,Hotel Management

Dear Bellasmin, Thank you for your positive feedback and for choosing to stay with Extended Stay America. We are delighted to hear that you found our hotel nice and clean during your visit. Providing a comfortable and clean environment for our guests is our priority. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future. Sincerely,Hotel Management

Dear JoAnn, Thank you for bringing this concern to our attention. We apologize for the inconvenience caused by noise disturbances from neighboring rooms. We take guest comfort seriously and will assess our soundproofing measures to minimize such disturbances in the future. Your feedback helps us improve, and we appreciate your understanding. Should you choose to stay with us again, we'll do our best to ensure a quieter and more relaxing experience.Sincerely,Hotel Management

Dear Christina, Thank you for sharing your experience with us, and we apologize for the inconveniences you encountered during your stay. We regret the delay in providing your room and the issues with the morning service. Your feedback regarding the desk clerk's demeanor and coffee availability will be addressed with our team. We appreciate your understanding and bringing the faucet issue to our attention. We hope for the chance to improve your experience in the future.Sincerely,Hotel Management

Dear Cathleene, Thank you for sharing your feedback with us. We sincerely apologize for the cleanliness issues you encountered during your stay. This does not reflect our usual standards, and we are addressing this with our housekeeping team to ensure such oversights do not occur again. Your experience is important to us, and we appreciate your patience and understanding. We hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future. Sincerely,Hotel Management

Dear Michelle, Thank you for your feedback about your stay at our hotel. We apologize for the discomfort you experienced with your bed. Ensuring our guests' comfort is important to us, and we regret that your bed did not meet expectations. Your feedback is valuable, and we will address the issue promptly to ensure our guests have a comfortable and restful sleep. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management

Dear Desiree, Thank you for sharing your experience. We're sincerely sorry about your experience. Providing excellent service and cleanliness is our top priority. Please accept our sincere apologies for any service lapses from our staff and the cleanliness issues in your room. We take your feedback seriously and will address these issues with our team to ensure they are resolved promptly. Your satisfaction is important to us, and we'd appreciate the opportunity to make things right to provide a more positive experience during your next stay. Thank you for bringing these concerns to our attention.Sincerely,Hotel Management

Dear Laurimar, Thank you for your review and for choosing Extended Stay Americal. We're delighted to hear that you found your overall stay enjoyable. We regret any inconvenience you experienced regarding our breakfast service. We appreciate your valuable feedback, as we are dedicated to maintaining a high standard of service for our guests. Your comments will be taken into consideration as we strive to enhance our offerings. We hope to welcome you back soon for another positive experience.Sincerely,Hotel Management

Dear Jahamar, Thank you for sharing your review. We genuinely care about delivering excellent service and ensuring all our guests' comfort, so we are sorry we did not meet your expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management

Dear Joel, Thank you for reviewing your stay. We are glad you chose us for your visit. However, we hope you will accept our apologies for the noise disturbances. While we know this cannot change your recent experience with us, please know that our front desk is available at any hour to help make you as comfortable as possible for future visits. We are grateful for your feedback and hope you will return for the flawless stay you deserve.Sincerely,Hotel Management

Dear Kaze, Thank you for sharing your rating. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will give us another chance to provide you with a more enjoyable stay.Sincerely,Hotel Management

Dear Antoinette, Thank you for sharing your positive experience at Extended Stay America. We're delighted you found your stay comfortable and enjoyed a quiet atmosphere. Providing a peaceful environment is our priority, and we hope to welcome you back for another pleasant visit.Sincerely,Hotel Management

Dear Woelher, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Sincerely,Hotel Management

Dear Amber, Thank you for choosing our brand and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Our front desk team is there to help you 24/7. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Sincerely,Hotel Management

Dear Kevin, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at Extended Stay America. We are glad that your stay was enjoyable and that we were able to exceed all of your expectations for a great price. We appreciate you taking the time to leave your kind remarks, most notably our location. Thank you again for your feedback; we hope to see you again soon.Sincerely,Hotel Management

Dear Florence, Thank you for sharing your positive experience at Extended Stay America. We're thrilled you found our accommodations clean and economically friendly. Your feedback is invaluable, and we look forward to providing you with another pleasant stay whenever your travels bring you back.Sincerely,Hotel Management

Dear Jessica, Thank you for choosing Extended Stay America! We're pleased you had a generally positive experience with us. Your feedback is valuable, and we'll work to address the concerns you mentioned to ensure an even better stay next time. We appreciate your understanding and hope to welcome you back for an even more enjoyable visit. Safe travels!Sincerely,Hotel Management

Dear Gregory, Thank you for the positive review and for recognizing our hotel. We are delighted to know how much you enjoyed the peaceful atmosphere of your room and the excellent service provided by our staff. They strive to go above and beyond to welcome and assist our guests. However, we hope you will accept our apologies for the inconvenience caused by the housekeeping oversights. We will look into these concerns, and we appreciate you sharing this with us. Hopefully, we can impress you further on your next visit to CITY. Until then, safe travels!Sincerely,Hotel Management

Dear Gregory, Thank you for choosing Extended Stay America! We're delighted to see that you found value in your stay with us and enjoyed our clean, quiet accommodations and friendly staff. Your feedback is important to us, and we look forward to welcoming you back for another excellent experience at our hotel.Sincerely,Hotel Management

Dear Christina, Thank you for your honest evaluation. We are deeply sorry that our staff was not as responsive as they should have been in addressing your concerns. The cleanliness and room conditions you describe are unacceptable and not representative of our quality standards. Our pest control provider services the hotel regularly, and we will ensure procedures are being followed to prevent any future issues. We will address this appropriately, and we thank you for your patience. We appreciate you choosing us for your visit to the area and hope to accommodate you again so we may provide you with the perfect stay you deserve.Sincerely,Hotel Management

Dear Stacey, Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Our top priority is to provide a clean and fresh environment for all our guests, and we regret that we fell short of meeting your expectations. We are also sorry you were disappointed with the breakfast items we served. We have also noted your remarks regarding the elevator. Your comment is valuable to us, and we will address this with our team to ensure that we offer a more satisfying experience for all our guests. We appreciate your understanding and hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management

Dear Guest, Thank you for staying with us. We apologize for the issues you had with our elevators. Our guests often bring personal items from home to use in their suite, so our hair dryers and toiletries are available upon request at the front desk and are always complimentary. Please accept our apologies for not communicating this to you during check-in. We understand your frustration and sincerely regret the temporary inconvenience. We are glad you liked our location, and we hope you will stay with us again for a much-improved experience.Sincerely,Hotel Management

Dear Stephen, Thank you for reviewing our hotel. We sincerely apologize for any inconvenience you experienced with our housekeeping service. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. Rest assured, we have addressed your concerns with our housekeeping team to ensure that such incidents do not occur in the future. We appreciate your feedback as it helps us improve our services. We hope you will consider staying with us again so we can demonstrate the hospitality we are known for and that you deserve.Sincerely,Hotel Management

Dear Antoinette, It was a pleasure having you as our guest at Extended Stay America. We strive to deliver a fulfilling stay to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your excellent rating. We look forward to welcoming you again soon.Sincerely,Hotel Management

Dear Christine, Thank you so much for taking the time to post a review of our hotel. We were disappointed that you felt the price did not meet your expectations. We assure you that we take careful consideration to be competitively priced for our area and season. Our goal is to provide all of our guests with exceptional service and amenities to ensure our guests have a great stay at a great price. Your feedback is essential as we continually focus on advancing our guest experience. We hope you will consider returning to allow us to provide you with a more enjoyable visit.Sincerely,Hotel Management