住宿景觀

QT 伯斯飯店的評分

5 out of 5
QT 伯斯飯店
133 Murray Street, Perth, WA

評論

9.0

太棒了

10 分,有夠讚;681 則評論中有 432 則" "
8 分,不錯哦;681 則評論中有 162 則" "
6 分,一般般;681 則評論中有 55 則" "
4 分,不太好;681 則評論中有 17 則" "
2 分,很糟糕;681 則評論中有 15 則" "

9.4/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

9.4/10

住宿環境和硬體

8.6/10

環保程度

評論

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The disgusting thing about duplicate payments
It was supposed to be a simple check-in, but the service was very bad. They had already paid the full amount on Hotel.com, but the hotel still collected money at the checkout. They operated the management system of the hotel unprofessional, and even said they didn't see the payment information, which was very disgusting. The lighting of the room is very poor and very dim, the whole facilities are not well equipped, the bath is very uncomfortable, the two single beds are very small, and the mattresses are very soft, so it is required to change, saying that there is no extra room to provide, in short, this hotel is not professional and will not come back ~!!
於 2021 年 6 月住了 1 晚

10/10 有夠讚

Hsuan Jui

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice experience!
Very good accommodation experience, but unfortunately there is hair on the bathrobe, which can be improved. 很好的住宿體驗,但不幸的是,浴袍上有頭髮,可以改善。
於 2020 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

於 2019 年 5 月住了 7 晚
QT Perth 於 2019年6月5日回覆
Hi there, thanks for taking the time to leave a review. We would love to know what we could do better to make it a 5 out of 5 experience.

6/10 一般般

真實旅客

喜歡:整潔度和員工素質
房間燈光較昏暗,沒有書桌,較不適合商務客
於 2019 年 1 月住了 3 晚
QT Perth 於 2019年1月29日回覆
Thank you for the review and feedback, we will pass this onto the team.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地理位置優越的珀斯之選
酒店位於市中心的購物街上,到各商場,食店及超市也非常方便. 步行到碼頭也只是10分鐘左右,地理位置優越!床非常舒適,但淋浴的地方沒有門阻隔,水花很容易就灑到洗手盆的位置,淋浴時要就著位置洗澡,這個很不方便,除此之外也不錯!
於 2018 年 9 月住了 5 晚

6/10 一般般

真實旅客

喜歡:整潔度和客房舒適度
很新的型格洒店,但設備不適合家庭旅客
很新很乾淨,但全房燈光太昏暗,包括厠所燈也是昏黃的。 小雪櫃的位置2/3也是放滿收費飲料,真是可以放的位置剩下不多。 雙床房來說,每張床實在小了點,比日本的還小呢! 總共住了12晩,但房間清潔每日的準則不一,有時沒有淸理垃圾筒、有時會沒加沐浴乳、有時是沒有換地墊,有一天居然放在廁所的梳洗物品全部被推平,感覺不舒服。 原來栢斯蠻多路宿者,酒店附近也有不少。 順帶一提酒店頂層有酒吧的關係,很多不是住客的人出入。 總括而言這是一間型格酒店,不大適合家庭旅客。
於 2018 年 9 月住了 10 晚
QT Perth team 於 2018年9月25日回覆
Thanks for the review and feedback, hope to see you again soon.

4/10 不太好

Tomoya

情侶出遊
喜歡:住宿環境和硬體
不喜歡:整潔度和員工素質
Not 5-star hotel level of service quality and cleanliness.
於 2024 年 4 月住了 4 晚
Team QT Perth 於 2024年4月15日回覆
Dear Tomoya,We’re sorry to hear about your experience. We missed the mark this time, but we hope you’ll give us another chance to make it right. Please drop us a line at reservations_qtperth@evt.com. Let’s chat it through, and see what we can do to make it up to you. Team QT Perth

10/10 有夠讚

Kirstin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property great location love the roof top bar
於 2024 年 3 月住了 1 晚
Team QT Perth 於 2024年3月22日回覆
Hi Kirstin,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon? Team QT Perth

8/10 不錯哦

Tracey

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really loved the property but the room was really noisy. The room door was clad with timber on the outside facing the hallway which was warmer and in our room the temperature was cooler (21 degrees) so the door would creak continuously which made sleep difficult. Otherwise though loved the hotel and location.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Xu

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quiet
於 2024 年 2 月住了 1 晚
Team QT Perth 於 2024年2月19日回覆
Hi Xu,Many thanks for your great review and we look forward to welcoming you back to the extraordinary.Team QT Perth

10/10 有夠讚

Rehana

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great weekend getaway!
The hotel team were friendly, helpful and very accommodating, we arrived on an early flight and they helped with an early check-in. Great central location for shopping, eating out and walking around in the CBD and a beautiful room with elegant furnishings. We enjoyed our stay.
於 2024 年 2 月住了 2 晚
Team QT Perth 於 2024年2月5日回覆
H iRehana,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon? Team QT Perth

4/10 不太好

Chantelle

於 2024 年 1 月住了 3 晚
Team QT Perth 於 2024年3月22日回覆
Hi Chantelle,Thanks for the review and please don't hesitate on reaching out and letting us know how we can improve that score for next time.Team QT Perth

10/10 有夠讚

Arnulfo

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Team QT Perth 於 2024年2月2日回覆
Hi Arnulfo,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. See you again soon? Team QT Perth

10/10 有夠讚

Susan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Team QT Perth 於 2024年2月2日回覆
Hi Susan,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. See you again soon? Team QT Perth

10/10 有夠讚

Joseph

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome hotel and facilities
於 2024 年 1 月住了 2 晚
Team QT Perth 於 2024年1月29日回覆
Hi Joseph,Thank you for the review and we can’t wait to welcome you back to the extraordinary. Team QT Perth

10/10 有夠讚

Peter

於 2024 年 1 月住了 3 晚
Team QT Perth 於 2024年1月25日回覆
Hi Peter,Thanks so much for the review and we can’t wait to welcome you back to the extraordinary. Team QT Perth

10/10 有夠讚

Gerard

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Business trip
Nice decor, Good location, nicely furnished
於 2024 年 1 月住了 5 晚
Team QT Perth 於 2024年1月25日回覆
Hi Gerard,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon? Team QT Perth

10/10 有夠讚

claire

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location for the centre of Perth, a nice modern hotel
於 2024 年 1 月住了 3 晚
Team QT Perth 於 2024年1月25日回覆
Hi Claire,Local is our love language. Perth is our very favourite place in the world, and we’re so glad we could show you a good time while you were here. Be sure to stop in next time you’re in town, and we’ll fill you in on what’s new. Team QT Perth

8/10 不錯哦

Stewart

團體旅遊
The shower was difficult to manage and the floor could be very slippery.
於 2024 年 1 月住了 1 晚
Team QT Perth 於 2024年1月25日回覆
Hi Stewart,Many thanks for your review and feedback. We look forward to welcoming you back again soon.Team QT Perth

10/10 有夠讚

Michelle

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A great spot in the centre of Perth close to the train station and bus stops. Museum is a 5 mins walk from hotel and there is a Woolworths close by to stock up on supplies! Hotel is very modern and has an amazing rooftop bar. We had a really big room and the bathroom is huge with a very deep bath. Only drawback was the lack of cupboard space for clothes, there is a wardrobe and a few drawers but not enough space for 2 people for 6 days. But I would highly recomend staying in this hotel.
於 2024 年 1 月住了 6 晚
Team QT Perth 於 2024年1月16日回覆
Hi Michelle,We couldn’t agree more - Perth is the best. How lucky are we? Living local is our favourite pastime, so by the next time you’re in town, we’ll have even more to share, promise. Hidden gems to local haunts, we’ll point you in the right direction…

6/10 一般般

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Team QT Perth 於 2024年1月16日回覆
Thank you for taking the time to write a review and please reach out on how we can improve this score on a future visit.Until next time,

8/10 不錯哦

Natalie J

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Impressive
Impressive hotel with great service with a smile. The rooftop bar is not to be missed. We will definitely return to this place.
於 2024 年 1 月住了 1 晚
Team QT Perth 於 2024年1月16日回覆
Hi Natalie,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon?

10/10 有夠讚

Lynne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Team QT Perth 於 2024年1月16日回覆
Hi Lynne,Thank so much for the review and we can’t wait to welcome you back to the extraordinary.

10/10 有夠讚

Chris

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The QT Perth is an exceptional hotel the staff efficient and attentive, the room was first class overall we couldn't fault any aspect of our stay
於 2024 年 1 月住了 1 晚
Team QT Perth 於 2024年1月16日回覆
Hi Chris,Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?

10/10 有夠讚

Mark

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My go to hotel in Perth. Classy, great atmosphere and a slice of luxury
於 2024 年 1 月住了 2 晚
Team QT Perth 於 2024年1月16日回覆
Hi Mark,Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon?

8/10 不錯哦

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
Only a single person at the front desk with quite a few people waiting to check in. The person wasn’t overly helpful in providing information on the facilities in the hotel
於 2024 年 1 月住了 1 晚
Team QT Perth 於 2024年1月16日回覆
Sorry to hear we weren’t as quick as expected. Sometimes, good things take time. We do our best work when we’re not rushed or cutting corners, but we realise there’s a time and place to step up the pace. Thanks for letting us know this was one of them.

8/10 不錯哦

Bernadette

於 2024 年 1 月住了 1 晚
Team QT Perth 於 2024年1月25日回覆
Hi Bernadette,Thanks so much for the review and we can’t wait to welcome you back to the extraordinary. Team QT Perth

8/10 不錯哦

Paul

情侶出遊
喜歡:整潔度和住宿環境和硬體
The staff at the rooftop bar were lazy and more about giggling like schoolgirls and playing with their phones than looking after guests.
於 2023 年 12 月住了 2 晚
Team QT Perth 於 2024年1月2日回覆
Hi Paul,Sub-par service just doesn’t fly around here. Thanks for bringing your experience to our attention, and rest assured we’re following it up with our team. Team QT Perth

4/10 不太好

Mariah

於 2023 年 12 月住了 1 晚
Team QT Perth 於 2024年1月2日回覆
Hi Mariah,Many thanks for the review and please do not hesitate to reach out on how we can improve this score for your next visit.Team QT Perth

2/10 很糟糕

Annie

於 2023 年 12 月住了 1 晚
Team QT Perth 於 2024年1月25日回覆
Hi Annie,Many thanks for leaving a review and please don't hesitate in reaching out on how we can improve this score for next time.Team QT Perth

10/10 有夠讚

Petet

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cool.
於 2023 年 12 月住了 1 晚
Team QT Perth 於 2024年1月2日回覆
Hi Pete,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon? Team QT Perth

8/10 不錯哦

Rachael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great room and rooftop bar and cannot beat the location in Perth
於 2023 年 12 月住了 1 晚
Team QT Perth 於 2023年12月28日回覆
Many thanks for the review Rachael, we can’t wait to welcome you back to the extraordinary.Team QT Perth

10/10 有夠讚

Michelle

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Team QT Perth 於 2023年12月20日回覆
Hi Michelle,Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon? Team QT Perth

8/10 不錯哦

Sara

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Team QT Perth 於 2023年12月20日回覆
Hi Sara,Looking after you is what we love to do best, so thanks for letting us know we hit the mark. We can’t wait to welcome you back to the extraordinary. Team QT Perth

10/10 有夠讚

Margaret

於 2023 年 12 月住了 1 晚
Team QT Perth 於 2023年12月20日回覆
Hi Margaret,Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you? Team QT Perth

8/10 不錯哦

Yuta

於 2023 年 12 月住了 2 晚
Team QT Perth 於 2023年12月28日回覆
Many thanks for the review Yuta, we can’t wait to welcome you back to the extraordinary.Team QT Perth

10/10 有夠讚

Peter

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
First time in Perth. Nice Christmas decorations. Roof bar.
於 2023 年 11 月住了 1 晚
Team QT Perth 於 2023年12月1日回覆
Hi Peter,Well, let us officially welcome to the QT-side. We’re so glad you gave us a try, and loved it. Giving it all we’ve got is standard procedure around here - but standard is never enough, ever. We hope to see you again soon for another round of above and beyond. Team QT Perth

10/10 有夠讚

Rachael

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect Stay
Had the loveliest time staying here! Loved the art deco theme & high quality finishes, service was impeccable and food/drinks were great. Bed & pillows were the comfiest! Perfectly situated as right across is the shopping district with lots of food options too. Will be back again!
於 2023 年 11 月住了 4 晚
Team QT Perth 於 2023年12月1日回覆
HI Rachael,Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon?

10/10 有夠讚

natalie

於 2023 年 11 月住了 1 晚
Team QT Perth 於 2023年12月1日回覆
Hi Natalie,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon? Team QT Perth

4/10 不太好

真實旅客

喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Do not stay here ! Terrible customer service
I had terrible customer service from the check in team in the evening. Front house manager Rosa was very rude and treat me like a pick pocket. I will never stay here again. So disappointing. The night manager was very nice and tried to be understanding and offer some complimentary items but it is hard to fix what Rosa and her team did to me. I have never been treat like that before in my life. What an embarrassing place and they call it 5 star! What a joke!!!
於 2023 年 11 月住了 1 晚
QT Perth 於 2023年11月14日回覆
Good afternoon,Thank you so much for providing your feedback of your most recent stay. Firstly, please accept my sincere apologies, this certainly is not the kind of service we aspire to here at QT Perth. I will be sure to discuss this directly with the staff members involved to ensure this behavior does not happen again.Once again thank you for your feedback.Warm Regards Sarah WotherspoonFront Office Manager

6/10 一般般

Michael

於 2023 年 11 月住了 2 晚
Team QT Perth 於 2023年12月1日回覆
Hi Michael,Thank you for the review and please do not hesitate in reaching out and letting us know how we can improved this score in the future.Team QT Perth

10/10 有夠讚

Doug

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulous bed
於 2023 年 10 月住了 2 晚
Team QT Perth 於 2023年10月30日回覆
Hi Doug,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?

8/10 不錯哦

Christer

商務旅客, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Walkable. No proper breakfast options
於 2023 年 9 月住了 1 晚
Team QT Perth 於 2023年10月24日回覆
Hi Christer,Thank you, we’ll take that to heart. While we live for the thrill of receiving high marks, we value candid opinions most. Thanks for taking a moment to fill us in on both the highs and lows, and hope to see you again soon.

10/10 有夠讚

Mark

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
After missing our flight to Broome we booked a night at the QT and on arrival we were exhausted. The staff were amazing and gave us a bottle of champagne for our honeymoon and gave us early check in. The room was spectacular and gave us the perfect place to rest before our flights the next day. We loved our experience!
於 2023 年 10 月住了 1 晚
Team QT Perth 於 2023年10月24日回覆
Hi Mark,Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?

10/10 有夠讚

Kristie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great City Stay
A very comfortable solo stay-cation. Incredible service from Stephen and the team. The perfect city location to access restaurants and shopping.
於 2023 年 10 月住了 2 晚
Team QT Perth 於 2023年10月18日回覆
Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon?

10/10 有夠讚

Matthew

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great service
於 2023 年 9 月住了 1 晚
Team QT Perth 於 2023年10月18日回覆
A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great city stay , very upmarket.
Great hotel, stayed 2 or 3 times before but have used Agoda or hotels.com to book not understanding the Qt website was an option.
於 2023 年 10 月住了 2 晚
Team QT Perth 於 2023年10月11日回覆
Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.

10/10 有夠讚

Leonardo

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel very friendly staff
於 2023 年 9 月住了 4 晚
Team QT Perth 於 2023年10月11日回覆
Thank you for the great review of our hotel and we appreciate your feedback. We are glad that you enjoyed your stay and hope to see you again soon.

2/10 很糟糕

Susan

團體旅遊
喜歡:住宿環境和硬體
Not accommodating-too long to list.
於 2023 年 10 月住了 1 晚
Team QT Perth 於 2023年10月11日回覆
We’re sorry to hear about your experience, and thank you for sharing. Our standards are soaring, so that just won’t fly. It would be really helpful to chat through what happened. If you can please contact Sarah, our Front of House Manager, at sarah_wotherspoon@evt.com, she can follow up with our team and make things right for you.

6/10 一般般

Aizza Fauz

喜歡:整潔度
不喜歡:員工素質和設施服務
No room service menus in room. No one at check in explained how to access this. No one from in room dinning would answer the phone for the whole 3 days I was there. No wifi in the rooms, how can a 5 star hotel not have wifi?!! Staff could also be friendlier. Disappointing stay.
於 2023 年 9 月住了 3 晚
Team QT Perth 於 2023年10月11日回覆
As QT credo goes, average just isn’t acceptable. We’re sorry we didn’t bring the dazzle this time - but next time we’ll add all sorts of razzle, promise. We’ll consider this our reminder to keep our extraordinary levels in check at all times. Ante, upped.