佩尼娜出租度假屋

「Room and hotel clean and tidy .Good location for amenities.」

「空間很大讓出國在外渡假也有家的感覺，床很舒適，有廚房可以自己料理。 地點離海邊很近，停車方便，友善的工作人員」

「Muito.bom bem limpo localizado excelente」

「The 3 bedroom apartment was perfect for our family of 5. There was lots of space, a large balcony to eat meals in, a kitchen and washing machine. The facilities (gym, pools) were clean and really nice to have. The resort is a 3 minute walk to a beautiful beach. We had a great stay at the Belmar.」

「Pool needs to be cleaned more fethers in the water daily and around the side . 」

「Check in the room was not ready which was not an issue. However the receptionist was going to offer us a room to change in and then was it seemed overruled by his supervisor which was poor. Room itself was ok apart from a wet used towel left beside the safe! Also disappointed that there was no kettle with tea/ coffee in the room which is pretty well the norm in hotels this day. A average stay which with a bit more focus on customer care could have been excellent.」

「The size of the accommodation was the only positive factor for me. The apartment has absolutely no sound proofing, so we could hear not only furniture scraping floors, but also when the neighbours children were crying next door or above us. No blackout curtains. No recycling, we were in the room when housekeeping would come by and put all the glass and empty containers that we had placed next to the garbage can in the same bag and take it out.」

「Clean, functional, kitchen area in a bedsit type room 」

「Room 511 說是提供2間房，1間是沒有冷氣沒有窗，另1間有冷氣設備壞了，由第一天入到第十天都不整 沒有更垃圾，只有更垃圾的酒店，第1日到步同行友人，因為酒店房內的洗手間門鎖壞了被困在內，去電房東十多次電話聯絡求助，是完全不聽電話且更一直都沒有回覆，直到聯絡酒店方面，才肯勉強下又極不願意地幫忙下找工人開鎖，被困在洗手間超過廿分鐘的親人，這是非常極度冷血又不負責既非常拙劣的行為同服務。 第1日到步是星期六入住即時發現房間的冷氣壞了，房東口頭上說會星期一會有人來到來維修，豈料一去已經是到今日已是第10日都沒有人來維修，昨天第8日才有人來清潔房間，實在令人憤怒與不能接受的，因第一日入住 時說是5日會提供1次清潔房間服務的，可是入住到第8日才有人來清潔房間，且1間房間是完全無冷氣設備的。 十分驚嘆又感荒謬的是，除了第1日入住時提供過2卷超細廁紙及2小樽蚊形沖涼液外，就要等到第8日在再三摧四請下才有人清潔房間及提供2卷廁紙及2樽仔蚊形SIZE的沖涼液給我們3人入住使用就完全再沒有補給了， 入住到今日已經是11日，房東仍然完全沒有來電給我們任何回覆。 此實在完全不合理既充滿反感及討厭。」

「I booked this hotel last minute while driving from Aveiro and sent a message through Expedia to let the hotel know we’d be arriving late. Unfortunately, our rental car got a flat tire, and we were stranded for hours, finally arriving around 4:00 a.m. I also called the hotel using the tow truck driver’s phone, but no one answered. Instead of showing any understanding, the staff was rude and dismissive. When I asked about my message and requested a slightly later checkout due to our late arrival,...