住宿景觀

海洋陽台套房 Spa 奢華飯店的評分

4 out of 5
海洋陽台套房 Spa 奢華飯店
Jalan Raya Batumulapan, Penida Island

評論

7.4

不錯哦

10 分,有夠讚;6 則評論中有 2 則" "
8 分,不錯哦;6 則評論中有 2 則" "
6 分,一般般;6 則評論中有 1 則" "
4 分,不太好;6 則評論中有 0 則" "
2 分,很糟糕;6 則評論中有 1 則" "

7.6/10

整潔度

9.0/10

員工素質

6.0/10

設施服務

9.0/10

住宿環境和硬體

評論

2/10 很糟糕

真實旅客

不喜歡:整潔度
This property has great potential. Location is gorgeous, rooms are spacious and the property is expansive. However, a few things were a complete let down. Despite being the only guests on the property, our room was still not ready by the time we showed up at 3 PM and the shower handle broke. By the time we returned from our day at 9 PM, the room was still not ready and so we decided to switch rooms. The new room was adequate, but throughout the night the electricity kept cutting in and out, which meant that the AC stopped and started incessantly; leading to a restless night. Don't even get me started on the WiFi and coffee; both of which were non-existent (which hotel doesn't have a coffee!?). The staff kept attributing issues to 'COVID', but honestly a lot of things had nothing to do with the pandemic - The electricity, broken shower handle, no coffee/wifi, and not getting our room ready on time have nothing to do with the current situation.
於 2020 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

於 2019 年 12 月住了 1 晚

6/10 一般般

真實旅客

情侶出遊
喜歡:員工素質和住宿環境和硬體
The staff were v nice, the food was ok (but better than the surrounding restaurants) and good value, it is hard to get anywhere without a scooter. The rooms are spacious and have bath / shower and space to sit.
於 2019 年 5 月住了 2 晚
gede 於 2019年6月9日回覆
thank you very much for your great review and always to looking forward to see you back again

10/10 有夠讚

Gyda

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 2 晚
gede 於 2019年5月23日回覆
thank you so much gyda and hope to see you agin in near future and nice to looking after you

10/10 有夠讚

Danny

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome Hotel
Amazing! Beautiful ocean view, lovely staff, in an awesome island! It’s about a 15 min drive from the main harbor. The staff was beyond helpful.
於 2019 年 3 月住了 2 晚
gede 於 2019年5月23日回覆
Thank you very much for your critic and comment ,best regards of family in nusa penida for your and we will expect you to come back again

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice little hotel w 7 cabins. Staff extremely friendly and helpful. The bathrooms can get some facility upgrade and brighter lights. Other than that everything is good for a small hotel on a small island.
於 2019 年 1 月住了 2 晚
gede 於 2019年3月3日回覆
thank you so much for your great review and i will do our best for every guest experience