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格蘭德茲瑞皮卡巴魯酒店的評分

3.5 out of 5
格蘭德茲瑞皮卡巴魯酒店
Jl. Teuku Umar No. 7, Pekanbaru, Riau

評論

7.6

不錯哦

10 分，有夠讚；22 則評論中有 3 則" "
8 分，不錯哦；22 則評論中有 13 則" "
6 分，一般般；22 則評論中有 5 則" "
4 分，不太好；22 則評論中有 0 則" "
2 分，很糟糕；22 則評論中有 1 則" "

8.0/10

整潔度

8.4/10

員工素質

8.0/10

設施服務

7.2/10

住宿環境和硬體

評論

8/10 不錯哦

真實旅客

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Neatness and comfort is very satisfying and its location is very strategic
於 2019 年 8 月住了 1 晚
Hardi 於 2019年8月26日回覆
Dear Valued Guest, thank you for choosing Grand Zuri Pekanbaru as your place to stay while in Pekanbaru. Your comfort is a top priority for us. Satisfying service will always be maintained well. We are happy to wait for your next visit. Regards, Muhammad Hardi - General Manager

8/10 不錯哦

真實旅客

喜歡：員工素質和客房舒適度
ペカンバルの昔ながらのホテル
ペカンバルの中心部にある恐らくは過去からの格式のあったホテル。施設は全体的に古いが、よくメンテナンスされているし、部屋も広い。徒歩圏内にバワ市場があったり、モールや食事する場所は周辺にたくさんある。
於 2019 年 5 月住了 1 晚

2/10 很糟糕

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like the breakfast a lot of variety. The location is also very good next to two big malls in Pekanbaru. In front of mall Pekanbaru usually there are taxis waiting for customers, so transport is very convenient.
於 2019 年 1 月住了 2 晚
Naldi Hendri 於 2019年1月24日回覆
Dear valued guest, thank you for liking the variety of breakfast we provide. This very strategic location indeed makes us the first choice in staying, but if you recommend and like our hotel please give us the best ranking.

6/10 一般般

SHUKRI

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 4 晚

8/10 不錯哦

Victor

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great staff for an ageing hotel
Staff were extremely helpful and used initiative to meet customer's needs The facilities do need some sprucing up
於 2018 年 10 月住了 1 晚
Naldi Hendri 於 2018年10月29日回覆
Dear Victor, thank you for choosing Grand Zuri Pekanbaru as a place to stay. Grand Zuri Pekanbaru is currently in the process of upgrading room facilities. Thank you for your input. Our staff will always be ready to help you in the next visit. See you again. Regards, Naldi Hendri - General Manager

8/10 不錯哦

Matt

喜歡：整潔度、員工素質和客房舒適度
Centrally Located
於 2018 年 10 月住了 2 晚
Naldi Hendri 於 2018年10月15日回覆
Dear Matt Warmest Greeting from Grand Zuri Hotel Pekanbaru. Thank you for choosing Grand Zuri Hotel Pekanbaru as your accomodation during your trip in Pekanbaru. Also I would like to say thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment dan we are happy to hear that you like to stay with us. I will definitely share your comment to our Grand Zuri team. We look forward for your next visit to The Grand Zuri Hotel Pekanbaru.

6/10 一般般

ming，australia

喜歡：整潔度、員工素質和客房舒適度
Great service and above average amenities
Great service provided by hotel staff. However the daily breakfast time smoking allowed in the Aircon section of the dining room permeates to the whole dining hall. That negates the overall experience.
於 2018 年 9 月住了 2 晚
Naldi Hendri 於 2018年9月10日回覆
Dear Ming, thank you for your review on Expedia.com. For restaurants we have been separated between smokers and non-smokers. However, due to the size of the restaurant that is not too large, it makes guests who do not smoke become less comfortable. This is our shortage. Hopefully next time we can meet again. Regards, Naldi Hendri - General Manager

8/10 不錯哦

Dean，Malaysia

喜歡：員工素質和客房舒適度
At city centre, walking distance to malls
Spacious room with rustic decoration. Breakfast with various selection of local foods however most of foods were repetitive, only main dishes were different each dat. Swimming pool too much chlorine and I had sore eyes for almost 2 days and the smell of chlorine was so strong, still had that smell even after taking shower. Overall, good experience.
於 2018 年 3 月住了 2 晚
Naldi Hendri 於 2018年4月4日回覆
Dear Dean, Thanks for your reviews on Expedia.com, I am sad to read this, but our pool already has a standard use of chlorine. Every day I always make sure all the facilities and services of the staff goes well. I get all the information to follow up on this issue, and I will make sure you will never happen again, I hope to speak and want to meet you, see you again. Regards, Naldi Hendri - General Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean comfortable hotel. Not all rooms have external windows -note.
於 2017 年 8 月住了 2 晚

6/10 一般般

mhd

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
Okay
Good

6/10 一般般

Febria，Pekanbaru

Please improve your food
Everything is good. But taste of food need to improve

8/10 不錯哦

Abdul Samad

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
No hot water for morning shower

10/10 有夠讚

motofumi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
スタッフの対応は素晴らしい
限りなく満点です。目の前には、たくさんの屋台、ショピングモールの中にスーパーがあります。タクシーもいます。部屋も清潔でした。冷蔵庫もよく冷え、セキュリテイboxも問題なしです。何よりも嬉しかったのは、スタッフの対応が非常に良かったことです。私事の相談も、一時間も費やし、嫌な顔せず解決してもらいました。 　また、プカンバルに行くことがあれば必ず利用させて頂きます。

10/10 有夠讚

Mohamed Hissam

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
All was well taken care of by Hotels.com and the efficient service staff of the Grand Zuri Pku.

8/10 不錯哦

Hartono，Jakarta

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Grand zuri nyaman
Dekat pusat perbelanjaan 2 mall

6/10 一般般

Michael，Tulsa

不喜歡：住宿環境和硬體和客房舒適度
Acceptable accommodation
Check in was efficient. Rooms were OK for the price. The air conditioning struggled to get the temperature down. No English TV channels working. Breakfast was acceptable.

8/10 不錯哦

Butet，medan

喜歡：整潔度和住宿環境和硬體
不喜歡：客房舒適度
I got smoking room.. so uncomfortable
Instead of the smoking floor and room, I really enjoy to stay here
Nopiansyah 於 2016年3月12日回覆
Dear Ms Butet Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for choosing Grand Zuri Hotel Pekanbaru as your accomodation during your trip in pekanbaru. Also I would like to say thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment dan we are happy to hear that you like to stay with us. For information, our Deluxe Room available only Smoking Room and Double Bed. We look forward for your next visit to The Grand Zuri Hotel Pekanbaru.

8/10 不錯哦

huszaini

喜歡：員工素質、住宿環境和硬體和客房舒適度
good business hotel
nice 4 star hotel with Indon touch
Nopiansyah 於 2016年1月23日回覆
Dear Mr Huszaini Warmest greeting from Grand Zuri Hotel Pekanbaru Thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment which is will push our spirit to serve every our honorable guest with best service that we have. I will definitely share your comment to our team. For more information about Grand Zuri Pekanbaru please log on to our website www.grandzuri.com/pekanbaru. We look forward for your next visit to The Grand Zuri Hotel Pekanbaru. Best Regards, Grand Zuri Hotel pekanbaru

8/10 不錯哦

febri，pekanbaru

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nice
nice
Nopiansyah 於 2016年3月12日回覆
Dear Mr/s Febri Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for choosing Grand Zuri Hotel Pekanbaru as your accomodation during your trip in pekanbaru. Also I would like to say thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment dan we are happy to hear that you like to stay with us. I will definitely share your comment to our Grand Zuri team. We look forward for your next visit to The Grand Zuri Hotel Pekanbaru.

8/10 不錯哦

riri，pekanbaru

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very nice and good service
very nice and good service
Nopiansyah 於 2016年3月12日回覆
Dear Ms Riri Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for choosing Grand Zuri Hotel Pekanbaru as your accomodation during your trip in pekanbaru. Also I would like to say thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment dan we are happy to hear that you like to stay with us. I will definitely share your comment to our Grand Zuri team. We look forward for your next visit to The Grand Zuri Hotel Pekanbaru.

10/10 有夠讚

Asatta，Duri

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel and surely will come back
It was a pleasant stay for sure
Nopiansyah 於 2015年6月13日回覆
Dear Mr Asatta Warmest Greeting from Grand Zuri Hotel Pekanbaru Thank you for choosing Grand Zuri Hotel Pekanbaru as your accomodation during your business trip in pekanbaru. Also i would like to say thank you for your review and sharing your experience while staying with us. We are so appreciate on your comment which is will push our spirit to serve every our honorable guest with best service that we have. I will definitely share your comment to our team. We look forward for your next visit to The Grand Zuri Hotel Pekanbaru. Best Regards, Grand Zuri Hotel pekanbaru