Dear Chui Ying,We appreciate you bringing the issue regarding the shower water pressure and temperature to our attention. We apologize for the inconvenience caused during your stay due to the inconsistency in these aspects.Our maintenance team will promptly investigate and rectify the problem to ensure a comfortable and pleasant shower experience for our guests in the future. Your feedback is crucial in helping us maintain our standards and make necessary improvements.Thank you for your understanding and patience. We look forward to the opportunity to serve you better in the future.Best regards,The Marina Phuket Management

Dear Valued Guest,We greatly appreciate your feedback, and we're thrilled to hear that you had a great experience at our hotel. Your intention to come back means a lot to us, and we can't wait to welcome you again in the future.Best regards,The Marina Phuket Management

Dear Wai Man Joyce,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your positive comments about the convenience of our location for shopping and dining. However, we sincerely apologize for the issues you encountered with the bathroom leakage and dirty sheets in your room.Maintaining a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard. Please rest assured that we take your feedback seriously, and we will investigate the issues raised to ensure that necessary improvements are made.We value your patronage and hope to have the opportunity to welcome you back in the future to provide you with an improved experience. If there is anything specific you would like to share or any additional feedback you would like to provide, please feel free to let us know. Your input is important to us as we strive to enhance the guest experience.Best regards,

Dear Ka Chun,Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed the cleanliness of our rooftop bar's swimming pool and that you found the water quality to be good. We strive to maintain the highest standards of cleanliness and hygiene for our guests, and we are delighted that our efforts were appreciated.We are sorry to hear that the noise level from the road outside affected your stay with us. While we cannot control the noise level from outside, we understand how disruptive it can be and we apologize for any inconvenience this may have caused. We appreciate your feedback, and we will do our best to provide our guests with the most comfortable stay possible.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back soon.Best regards,The Marina Phuket Management

Dear Sui,Thank you for choosing to stay with us and for sharing your experience. We appreciate your feedback and are glad to hear that you found our hotel to be clean and comfortable. We will pass along your kind words to our team.If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back in the future.Thank you again for your review.Best regards,The Marina Phuket Management

Dear Guest, Thank you very much for your review. We hope to welcome you to The Marina Phuket Hotel again in near future. Best regards,

We appreciate the score very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.

We appreciate the score very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.

We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.

We appreciate the score very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.

Thank you for staying with us, we appreciate your feedback.

Thank you for staying with us, we appreciate your feedback.

Thank you for staying with us, we appreciate your feedback.

We appreciate the score very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.

Dear Kin Yin, Thank you for staying with us, we appreciate your feedback.

Dear Sharon, Thank you for staying with us, we appreciate your feedback.

Dear yorkfong heidi. Thank you for staying with us, we appreciate your feedback.

Thank you for staying with us, we appreciate your feedback.

Thank you for staying with us, we appreciate your feedback.

Dear an chi, Thank you for staying with us, we appreciate your feedback.

Dear 揚, Thank you for staying with us, we appreciate your feedback.

Dear Ashley, Thank you for staying with us, and for sharing your experiences of your stay. We are glad to hear that overall you had a great time and enjoyed. Sorry for the inconveniences and we will keep improving. Thank you again and we are looking forward to seeing you again.

Thank you for staying with us, we appreciate your feedback.

Dear Yan Yi, Thank you for staying with us, we appreciate your feedback.

Thank you for staying with us, we appreciate your feedback.

Thank you for staying with us, we appreciate your feedback.

Thank you for staying with us, we have noted the issue for the future improvement.

Dear Edward, Thank you very much for your feedback, and great to hear that you had a good stay with our 4 stars Hotel with beautiful SKYLine Rooftop Pool & Bar. We hope to welcome you back again. Best regards,

Thank you for your feedback and sorry to inform that you did not have a good stay with us. All of our front desk staff well speaking English, sorry to hear that you had a communication problem with them. We are 4 stars hotel with all facilities are as per 4 stars standard, if you have any special request during your stay you can contact out Team Members right away, all problems will be fixed to make your stay remarkable. Best regards,

Dear betty, Thank you very much for your candid review. All comments will be bring up to management team, and try best to solve all problem. Best regards,

Dear peng, Thank you very much for your feedback. We hope to welcome you back to The Marina Phuket Hotel again. Best regards,

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know

Dear Walid,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel excellent and appreciated the friendliness of our staff. Providing exceptional service is our top priority, and it is gratifying to know that our team left a positive impression on you.We sincerely apologize that the location and view did not meet your expectations. Our hotel offers city views. For your next stay, please inform us of your preferences, and we will do our best to allocate a room with the view that you desire.Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the future.Warm regards,The Marina Phuket Hote

Dear Jaward,Thank you so much for your positive feedback! We're thrilled to hear that you were pleased with our services at The Marina Phuket, we always strive to provide our customers with the best possible experience, and we're glad that we were able to meet your expectations.Thank you once again for choosing us! We look forward to serving you again in the future.Warm regards, The Marina Phuket Hotel

Dear Alan,Thank you for your compliments and for sharing your feedback with us. We apologize for the inconvenience caused by the noise from the main road outside the hotel. We will take your suggestions into consideration to improve our services moving forward. We appreciate your kind words about our 4th-floor cleaner and thank you for choosing to stay with us in the past. We hope to have the opportunity to welcome you back in the future. Warm regards, The Marina Phuket Hotel

Dear christopher,Thank you so much for your kind words and for choosing to stay with us once again. We truly appreciate your loyalty and are delighted to hear that you've had a wonderful experience during each of your visits.It's always a pleasure to welcome back familiar faces like yours, and we're thrilled to know that you plan to return in the future. Once again, thank you for your continued support and for making us your preferred choice for accommodation. We look forward to welcoming you back for your fourth visit and many more to come!Warm regards, The Marina Phuket Hotel

Dear Alan,Thank you for your feedback. We appreciate your kind words about our reception staff and your recognition of our hardworking cleaner on the 4th floor. Your feedback about the noise from the main road is duly noted, and we will explore ways to minimize this disturbance for our guests. We value your loyalty and hope to have the opportunity to welcome you back for a better experience in the future.Warm regards, The Marina Phuket Hotel

Dear Jaward,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our services at The Marina Phuket, we always strive to provide our customers with the best experience, and it’s uplifting to know that we’ve met your expectations.Thank you once again for choosing us. We look forward to serving you in the future!Warm regards, The Marina Phuket Hotel

Dear Bert,Thank you for taking the time to give score review to us! Thank you once again for choosing The Marina Phuket. We look forward to serving you again soon! Warm regards, The Marina Phuket Hotel

Dear Faycel,Thank you for sharing your feedback with us. We're glad you enjoyed our beautiful rooftop area. We apologize if the room did not meet your expectations, and we appreciate your input. Regarding the distance from the beach, we strive to provide a peaceful retreat while still being accessible to local attractions. We hope you'll consider staying with us again in the future.Warm regards, The Marina Phuket Hotel

Dear Chi, Thank you for being a loyal guest and for your kind words about our hotel. We're delighted to hear that you always have a great experience with us. Your continued support means a lot to us, and we can't wait to welcome you back for another wonderful stay!Warm regards, The Marina Phuket Hotel

Dear Marcus, Thank you for your kind review! We're delighted that you found our staff to be super friendly and always ready to assist. Providing excellent service is one of our top priorities, and we're glad to hear that our team met your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay soon.Warm regards, The Marina Phuket Hotel

Dear Choetso,Thank you for taking the time to give score review to us! Thank you once again for choosing The Marina Phuket. We look forward to serving you again soon! Warm regards, The Marina Phuket Hotel

Dear Mark,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're pleased to hear that you found our hotel great and that it met all your needs.We apologize for any inconvenience caused by the noise from the busy road nearby. Your feedback is valuable to us, and we will look into ways to minimize this issue for our guests in the future.We hope that despite this, you had an overall enjoyable experience with us and that you will consider staying with us again in the future.Warm regards,The Marina Phuket Management

Dear Luxemburger,Thank you for taking the time to share your experiences. We're thrilled to hear that you found our staff super nice and our location and breakfast offerings to your liking. At The Marina Phuket, we strive to create a welcoming and enjoyable environment for all our guests, and it's uplifting to know we succeeded with your stay.Your kind words serve as a significant encouragement to our staff, motivating us to maintain and elevate the high standards of hospitality we aim to provide. We'll be sure to pass along your praises to our staff.Thank you once again for choosing The Marina Phuket. We look forward to the opportunity of welcoming you back for another memorable experience.Warm regards,The Marina Phuket Management

Dear Christopher,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our property for the second time and that you find our location ideal. Our team takes great pride in providing friendly and attentive service to all our guests, and we are glad that you experienced this during your stay. Your kind words about our rooms are also much appreciated.We look forward to welcoming you back for another memorable stay whenever your travels bring you to our area.Warm regards,The Marina Phuket Management

Dear Naoki,Thank you for taking the time to share your feedback with us, although we regret to see that your overall experience did not meet your expectations, as indicated by your score.We appreciate your acknowledgment of our cleanliness and friendly staff. Your comments are important to us as they help us identify areas for improvement. We will review your feedback internally to ensure we address any concerns and provide a better experience for future guests.If there's anything specific you would like to discuss or if you have any suggestions on how we can enhance our services, please feel free to reach out to us. We value your input and hope to have the opportunity to make your next stay more enjoyable.Best regards,The Marina Phuket Management

Dear James,Thank you so much for taking the time to share your feedback with us! We're absolutely thrilled to hear that you enjoyed your stay at our hotel and that our rooftop pool and staff made your experience memorable.Your kind words about our rooms are also greatly appreciated – we're glad you found them comfortable and accommodating.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back again soon for another fantastic stay.Best Regards,The Marina Phuket Hotel

Dear Hanna,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our hotel beautiful. It's always a pleasure to know that our guests enjoy their stay and appreciate the ambiance we strive to create.We're continuously committed to providing exceptional experiences, and your positive words truly motivate us to keep up the good work.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back again soon for another fantastic stay.Best Regards,The Marina Phuket Hotel