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利貝提渡假酒店的評分

3 out of 5
利貝提渡假酒店
Piazzale Salvo D'Acquisto 15, Parma, PR

評論

7.8

不錯哦

10 分，有夠讚；187 則評論中有 60 則" "
8 分，不錯哦；187 則評論中有 69 則" "
6 分，一般般；187 則評論中有 33 則" "
4 分，不太好；187 則評論中有 15 則" "
2 分，很糟糕；187 則評論中有 10 則" "

8.4/10

整潔度

7.6/10

員工素質

6.8/10

設施服務

7.8/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Wing yin kenneth

喜歡：整潔度和客房舒適度
Nice Room
Nice location with big room. Neat and tidy, easy to check in with just 3 mins walk from the train station.
於 2023 年 10 月住了 3 晚

8/10 不錯哦

Johnny

商務旅客, 家庭旅遊
喜歡：整潔度
You can ask for shuttle to drop you off at the Residence after you check in at Novotel by the train station. Not when you check out. But, the walk with luggage was about 15 min, it was not bad. The facility is old. No question about that. It was well maintained. We did not have any problem. There are some stairs you must climb before you can reach an elevator. And the elevator is small, 4 people is probably the maximum it would fit. There is a facility person and two vending machines on site, not much else. However, you probably can get everything you need within 10 to15 min walk. For other help, such as calling a taxi, you can dial 9 on the phone in the room, (yes they still have landline) to ask the operator at Novotel to call it for you. It is a nice quiet place for a short stay.
於 2024 年 5 月住了 1 晚

6/10 一般般

Patricia

團體旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：設施服務
The “Parent” hotel, Novotel was beautiful, modern and nice. The residence experience of staying in apartment, wasn’t great, but it was ok. The art on the wall was a bit distasteful, and a bit inappropriate?? The decor/furnishings are older and antique but clean a comfortable. There was no coffee, and I suppose that was because it was an apartment not a hotel room. But the staff were amazing, and Parma was great to explore and the location made it easy to enjoy all the Parma has to offer.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Hermione J.

情侶出遊
喜歡：設施服務和住宿環境和硬體
Read the description well before booking. Because we knew what to expect (mostly). Good, quiet location crossed from a small park. We really liked the kitchenette and small table and chairs. Good size room for Italy. The only problems we had were that the room phones didn’t work and the morning reception desk at Novotel didn’t respond to our WhatsApp messages. It was pouring rain the morning we had to checkout. Because we had to check out at the other hotel and didn’t know how to schedule a taxi we were soaked from walking to checkout.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

roberto，treviglio

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
la struttura e accessibile e comoda per le mie esigenze
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Claudia Crisanta

喜歡：整潔度和住宿環境和硬體
El lugar muy bonito y limpio. Cómodo y agradable.
於 2023 年 12 月住了 1 晚

4/10 不太好

Giulia

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Maria Assunta

家庭旅遊
喜歡：整潔度和客房舒適度
於 2023 年 10 月住了 2 晚

6/10 一般般

Ouattara

喜歡：整潔度
於 2023 年 10 月住了 1 晚

6/10 一般般

Valentina

不喜歡：客房舒適度
Una pessima esperienza!
Le foto dell'appartmento non corrispondevano a quelle viste sulla preview. Edificio vecchio, con poca o totale assenza di insonorizzazione - rumori dal portone e gente nei corridoi udibile chiaramente anche se queste parlavano a voce normale. Non siamo riusciti a chiudere occhio. Pulizia della casa accettabile, ma ragni al soffitto e doccino che appena aperta acqua calda ha fatto fuoriuscire residui di ruggine e acqua marroncina. Per il prezzo offerto, assolutamente sconsigliato! Non ci torneremo mai piú.
於 2023 年 9 月住了 1 晚

6/10 一般般

Maria Elena

Quando si entra odore di vecchio .....forse i tappetti tendaggi .......asciugamani che puzzavano .....è andata ci serviva come punto d appoggio
於 2023 年 9 月住了 2 晚

8/10 不錯哦

Véronique

喜歡：整潔度和客房舒適度
Chambre correcte avec tout le confort( kitchnette integree), deco surprenante mais appreciable. Seul bemol: l'enseigne n'est pas bien identifiable dans la rue.
於 2023 年 9 月住了 1 晚

4/10 不太好

Alex

於 2023 年 9 月住了 1 晚
Novotel Parma 於 2023年11月2日回覆
Gentile ospite,Abbiamo notato che alcuni servizi dell'hotel non hanno soddisfatto le sue aspettative. Per consentirci di intervenire con le opportune misure correttive, Le chiediamo di fornirci ulteriori informazioni sui motivi della Sua insoddisfazione.La ringraziamo anticipatamente per la Sua preziosa collaborazione.In attesa di accoglierla presto a Parma!Cordiali saluti,Lo StaffNovotel Parma

10/10 有夠讚

Lene sofie

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Anthony

於 2023 年 8 月住了 5 晚

4/10 不太好

alberto

喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
於 2023 年 7 月住了 1 晚

6/10 一般般

Giuseppe

情侶出遊
不喜歡：設施服務和住宿環境和硬體
The Liberty residence is in the very center of Parma but the check in process is a nightmare. The residence's area is restricted to the traffic but you have to pick up the key at Novotel, outside the restricted area, go to your residence, and , before leaving ..bring back to Novotel the key. What about tourist's car pass to restricted central areas ? None. What about tourist without car ? Should they walk kilometres with their luggage to pick up and give back the key ? Novotel awfully is saving money on customers service but they do not advice you about this check in procedure before buyng their rooms
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Richard，Manchester

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Top location for me, good comms from Novotel.
於 2023 年 5 月住了 3 晚

10/10 有夠讚

Roberto

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Ottimo per soggiorni brevi
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Eduardo

於 2023 年 4 月住了 2 晚

8/10 不錯哦

LUCIA

商務旅客
喜歡：整潔度和客房舒適度
於 2022 年 12 月住了 1 晚

2/10 很糟糕

Amber

家庭旅遊
Check in is 1.5 km away at a different hotel
We were so disappointed that we didn't stay at the hotel. We were only supposed to stay one night because we were on a road trip heading home. We booked it because it was located in the center of town. But when we arrived after a long day driving we found the building locked with a small sign on it saying that we had to go to the Novotel Parma to check in, which was over a mile away and an extra ten minutes in the car due to the way the one way streets work. We called that hotel and they told us that you had to check in and park your car there and then they would bring you in a shuttle to the Residence Liberty. No where on the hotels.com website or app did it say we would be faced with such an inconvenience. Of I had known that I would have never chosen that hotel for just one night. We ended up asking the Novotel to give is rooms there instead to make it easier on us. Bit I had to pay a lot of extra money to do so.
於 2022 年 8 月住了 1 晚

6/10 一般般

Fred，CAPANNORI

商務旅客
喜歡：整潔度和住宿環境和硬體
Il check-in deve essere fatto in un’altra struttura distante 5 min a piedi Assurdo
於 2022 年 7 月住了 1 晚
Stella 於 2022年8月17日回覆
Gentile Ospite, La ringraziamo per il tempo dedicato a recensire la nostra struttura. Siamo spiacenti che abbia riscontrato delle difficoltà nel recupero delle chiavi dell’appartamento. Confermiamo che il check-in è presso la reception dell'albergo Novotel Parma Centro come specificato su tutti i nostri portali. Speriamo di accoglierla nuovamente e cogliamo l'occasione per porgere cordiali saluti. Cristiana CRIPPA General Manager

10/10 有夠讚

Ida Marie

喜歡：整潔度和客房舒適度
Helt fint
Helt udemærket stay i Parma. Lå super fint og trygt - med kort afstand til centrum. Lejligheden havde fin udsigt til en borg. Selve lejligheden var ikke super charmerende indrettet, men der var rart at være - og mest af alt billigt - hvilket man ikke som sådan mærkede!
於 2022 年 6 月住了 1 晚

8/10 不錯哦

Fortunato

喜歡：整潔度和客房舒適度
於 2021 年 9 月住了 2 晚

10/10 有夠讚

Anthony

團體旅遊
喜歡：整潔度和客房舒適度
於 2021 年 9 月住了 1 晚

6/10 一般般

Pierluigi

喜歡：整潔度、設施服務和住宿環境和硬體
Good location and very nice room but no reception so I had to deal with the mostly untrained staff in Novohotel whom give preference to their guests. Thanks to the ignorance of one of them aimwas not able to stay two more nights in a different property part of the group
於 2021 年 9 月住了 2 晚

10/10 有夠讚

Lee

喜歡：整潔度和客房舒適度
Great value for money.
A lovely little apartment that had everything I needed. It didn't cost much more than a normal hotel room, but the kitchen saved me more than the extra cost.
於 2021 年 8 月住了 5 晚

10/10 有夠讚

Vincenzo

家庭旅遊
喜歡：整潔度和客房舒適度
Scelto per la posizione in centro, si è rivelato pulito, silenzioso, ospitale
於 2021 年 5 月住了 2 晚
Residence Liberty 於 2021年5月18日回覆
Egregio Vincenzo, La ringraziamo per il tempo dedicato a recensire il nostro Residence Liberty. Siamo lieti che abbia gradito il suo soggiorno e non mancheremo di condividere il suo feedback con i nostri collaboratori. Speriamo di poterla accogliere nuovamente presso le nostre strutture! Cordiali saluti, Veronica

8/10 不錯哦

Lina

喜歡：整潔度、員工素質和住宿環境和硬體
A spasso nel tempo
於 2020 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：設施服務
Good stay. We were not aware that the check in was elsewhere and that was inconvenient. Also, our room had a really strong smell of food when we arrived but to make a change we had to walk back to where the check in was done, so we stayed there. Location is good.
於 2019 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 3 晚

8/10 不錯哦

paolo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚

10/10 有夠讚

Philippe

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚

10/10 有夠讚

Antonio Fabrizio

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Tutto perfetto. Location, pulizia grandezza della stanza che poi era più di un monolocale
於 2019 年 10 月住了 2 晚

8/10 不錯哦

Jean Louis

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Très bien placé
Propre. Bien placé. Accueil professionnel
於 2019 年 10 月住了 5 晚
PIUHotels 於 2019年10月21日回覆
Dear Jean Louis, Thank you for having reviewed our Residence, we hope to see you again and we wish you best regards

4/10 不太好

Bruno

喜歡：整潔度
不喜歡：客房舒適度
La scala k porta al letto matrimoniale della camera 22 vuole sistemata xk abb rischiato di cadere... Finestre senza zanzariera e le zanzare sono entrate a flotte... Pulizia eccellente... Colazione da fare fuori dallo stabile x niente pratico... Checking e checkout da fare in altra sede non pratico e il parcheggio a pagamento è stata la ciliegina sulla torta...
於 2019 年 9 月住了 1 晚
PIUHotels 於 2019年9月19日回覆
Gentile Bruno, Ci dispiace leggere un commento negativo, soprattutto quando riferito a servizi extra come la colazione (il Liberty non è un b&b, è un appartamento e come tale non la prevede) e il parcheggio (servizio extra in quanto non tutti gli ospiti che vi soggiornano desiderano pagare un parcheggio che non utilizzerebbero). Anche il diverso indirizzo di check-in e check-out (che comunque è a meno di 10 minuti a piedi) è chiaramente segnalato in fase di prenotazione. Infine, le zanzare sono purtroppo ovunque e non riteniamo il nostro residence responsabile... Cordialmente

4/10 不太好

Rita

不喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 2 晚
PIUHotels 於 2019年9月2日回覆
Dear Guest, Thank you for the great review, we are pleased to know you enjoyed your stay. We hope to have you again as our welcomed guest and we wish you best regards

8/10 不錯哦

Eric

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
déception il faut payer 20€ pour utiliser cuisiner
於 2019 年 8 月住了 1 晚
PIUHotels 於 2019年9月2日回覆
Dear Eric, Thank you for having reviewed our structure. The € 20.00 fee is specified during the booking phase. We hope to see you again and we wish you best regards

6/10 一般般

真實旅客

喜歡：住宿環境和硬體
不喜歡：員工素質
Affordable, but...
I would characterize this as more of an air b & b experience rather than a hotel. We had to walk two blocks to another hotel to check in and out, there was no daily cleaning of any type (no beds made, no towels exchanged) and if we wanted to use the little kitchen area there was a note that we’d be charged 20 euros for it to be cleaned. All that being said, we probably would have still chosen to stay here as it was very affordable and a decent location. I just wish this info was disclosed beforehand as we would have come better prepared (like bring more toilet paper!).
於 2019 年 7 月住了 3 晚
PIUHotels 於 2019年7月22日回覆
Dear Guest, You booked a Residence, in other words an apartment that has a reception for any problem. But, even if it has a reception, the normal everyday cleaning services are not guaranteed since the apartments are cleaned one a week. We hope to have you again as our welcomed guest in the future and we wish you best regards

2/10 很糟糕

真實旅客

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
The bed was really bad, you could feel the springs. Also although, in small letters communicated , you need to pay 20 euro just for using a really small kitchen. The pressure of the shower is oke, but not the direction of the water, it goes everywere.
於 2019 年 7 月住了 1 晚
PIUHotels 於 2019年7月22日回覆
Dear Guest, We are sorry to read you did not appreciate your stay. The extra fee for the kitchen sanification is clearly written in the booking phase. For any problem with the room, you could have called our reception and we would have been pleased to help you. Best regards

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Situation, propreté, distributeurs boissons, parking
於 2019 年 7 月住了 3 晚
PIUHotels 於 2019年7月15日回覆
Dear Guest, Thank you for having reviewed our structure. We hope to see you again and we wish you best regards

8/10 不錯哦

JESUS

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 1 晚
PIUHotels 於 2019年7月1日回覆
Dear Jesus, Thank you for your review, we hope to have you again as our welcomed guest and we wish you best regards

8/10 不錯哦

alessia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Monolocale in centro perfetto
Monolocale spazioso e ben arredato, posizione ottima a 100 metri da piazza duomo e da tutti i locali. Ci siamo trovati benissimo. La reception si trova a 500 metri, il personale è cordialissimo..
於 2019 年 6 月住了 3 晚
PIUHotels 於 2019年6月20日回覆
Gentile Alessia, La ringraziamo per la sua cortese recensione, speriamo di rivederla presto e le porgiamo cordiali saluti

2/10 很糟糕

真實旅客

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Im Zimmer selbst gab' es eine Verbindungstür zum Nachbarzimmer. Diese wurde weder bei Ankunft noch in der Beschreibung des Hotels erwähnt. Viel schlimmer noch war das Badezimmer. Es war komplett verdreckt und die Dusche war stark mit Schimmel befallen.
於 2019 年 5 月住了 3 晚
PIUHotels 於 2019年6月17日回覆
Dear Guest, Even if there was a door, it was obviously closed and no one could enter in your apartments. We have these kind of rooms because, if a bigger family wants two connecting rooms, we can provide them. For what concerns the bathroom, for every problem you could have called the reception and we would have been pleased to help you. Best regards

6/10 一般般

真實旅客

喜歡：整潔度和住宿環境和硬體
不喜歡：客房舒適度
Ophold
Velorganiseret ophold da vi først slap ind. Stor og pæn lejlighed med flot udsigt. Ting som trak ned, kan kort fortælles. Vi måtte vente 15min ude på gaden for at komme ind. Der var INGEN varmt vand i lejligheden! Øv :-(
於 2019 年 5 月住了 1 晚
PIUHotels 於 2019年5月20日回覆
Dear Guest, In order to obtain the keys, as written during the booking phase, the check in must be done at our Novotel Parma Centro. For what regards the hot water, you could have called our Reception, we would have been pleased to help you. Best regards

10/10 有夠讚

Magassa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
E
於 2019 年 5 月住了 1 晚
PIUHotels 於 2019年5月8日回覆
Gentilissima, La ringraziamo per l'ottima recensione, speriamo di riaverla quale nostra gradita ospite e le porgiamo cordiali saluti

8/10 不錯哦

Carolina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Un'esperienza positiva
Il posto è molto carino ed in ottima posizione. Forse sul sito hotels.com dovrebbe essere meglio specificato che il check in deve essere fatto in altra struttura
於 2019 年 4 月住了 2 晚
PIUHotels 於 2019年5月8日回覆
Gentile Carolina, Grazie per averci lasciato una recensione. Speriamo di rivederla presto e le porgiamo cordiali saluti

4/10 不太好

真實旅客

家庭旅遊
不喜歡：整潔度和員工素質
Non mi è piaciuto niente e diversi disservizi: laTV non funzionava e il rubinetto del lavandino in bagno funzionava solo per l'acqua calda. Stoviglie ridotte all'osso.
於 2019 年 4 月住了 4 晚
PIUHotels 於 2019年5月3日回覆
Gentile Ospite, Ci dispiace leggere che non ha apprezzato il suo soggiorno. Per qualsiasi problema con la camera avrebbe potuto contattare la reception che sarebbe stata lieta di aiutarla: in ogni caso riteniamo che il soggiorno debba essere valutato anche per la pulizia, per la vicinanza al centro storico e per la disponibilità dello sta.. Cordialmente