Paris Privilege | 書桌、隔音、免費無線上網、床單

蒙馬特歌劇院自由飯店的評分

3 out of 5
蒙馬特歌劇院自由飯店
32 Rue Duperré, Paris, Paris

評論

8.4

非常好

10 分,有夠讚;1001 則評論中有 409 則" "
8 分,不錯哦;1001 則評論中有 436 則" "
6 分,一般般;1001 則評論中有 109 則" "
4 分,不太好;1001 則評論中有 28 則" "
2 分,很糟糕;1001 則評論中有 19 則" "

8.8/10

整潔度

8.6/10

員工素質

8.2/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
convenient location, friendly staff!
於 2022 年 12 月住了 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2022年12月21日回覆
Dear Guest, Many thanks for your review.We are delighted that our location was ideal for you and thank you for your kind mention of our team.We look forward to welcoming you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度和住宿環境和硬體
交通方便。浴室乾淨,有玻璃隔離讓水不外流,只是熱水不穩定,有時候不熱會變成冷水。有熱水瓶煮熱水,有電梯搬運行李方便。整體性價比高,離蒙馬特近治安好。
於 2019 年 1 月住了 4 晚

10/10 有夠讚

Hung Yuan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
great hotel to stay!
reception service is good , willing to help proactively ,really enjoy the stay .
於 2018 年 9 月住了 1 晚

8/10 不錯哦

CL,Taiwan

喜歡:整潔度和員工素質
交通方便
交通非常方便, 走路約五分鐘就有2&12號線地鐵, 還有公車站可直接到歌劇院拉法葉百貨及羅浮宮。 地鐵站附近有麥當勞及其他麵包店&家樂福, 買東西也非常方便。 但缺點是房間與浴室有點太小且設計似乎不太好, 每次洗澡完就會有許多水跑到外面。
於 2018 年 9 月住了 2 晚

6/10 一般般

真實旅客

喜歡:整潔度和員工素質
房间很小,浴室下水不通畅,还遭遇了停电,距离pigalle地铁站走路3分钟,交通便利。
於 2018 年 7 月住了 3 晚
Libertel Montmartre Opéra 於 2018年8月10日回覆
你好, 很抱歉您没有完全享受在我们酒店住宿,特别是因为浴室。 我们会考虑您的意见并尝试改进我们的优惠。 我们希望能在我们的酒店再次见到您。 此致 Libertel Montmartre Opera团队

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 3 晚
Libertel Montmartre Opéra 於 2018年7月18日回覆
Hello, Thank you for your good mark about our hotel. We really appreciate your comment and we hope to see you again in our hotel in Paris :) Sincere Regards,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Libertel Montmartre Opéra 於 2018年4月9日回覆
Hello, Thank you for your good mark about our hotel. We really appreciate it and we hope to see you again in our hotel in Paris :) Sincere Regards,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 1 月住了 3 晚

8/10 不錯哦

ZHIWEN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 6 月住了 4 晚

10/10 有夠讚

Chieh

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

J,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice location
nice location n the moulin rouge is nearby ( but Montmartre area is our love - 28 studio / Dalida / Dali...)

8/10 不錯哦

J,L

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Near the metro n the theater
Clean n cozy ! Reasonable price N Starbucks / Macdonalds n city(market) are all nearby (of course we should try the local but it's kinda of comfort to see those familiar shops )

8/10 不錯哦

Tung man brian

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

Ka Ling

喜歡:整潔度、住宿環境和硬體和客房舒適度

8/10 不錯哦

Ciaran Gerard

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Definitely would stay here again
於 2024 年 4 月住了 7 晚

10/10 有夠讚

Jhoan alexis

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfcto
於 2024 年 4 月住了 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年4月29日回覆
Cher Monsieur Jhoan,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.La propreté de nos chambres est une priorité absolue pour nous et recevoir une telle reconnaissance nous remplit de joie.La condition impeccable de l'hôtel Libertel Montmartre Opéra est le fruit d'un travail quotidien et votre satisfaction est notre plus belle récompense.Notre équipe est ravie de lire que le service a répondu à vos attentes, car nous nous efforçons d'offrir une expérience mémorable à nos hôtes.Il est également gratifiant de savoir que les aménagements de nos chambres ont contribué à rendre votre séjour agréable. Nous sommes heureux que vous ayez apprécié les équipements mis à votre disposition.Nous espérons vous compter de nouveau parmi nous.Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

Minnur,Oakdale

喜歡:整潔度和員工素質
Great hotel for its price and close to metro stations. Many restaurants in walkable distance.
於 2024 年 4 月住了 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年4月29日回覆
Dear Guest, Thank you for this great review.It is gratifying to learn that our competitive rates contributed positively to your experience at Libertel Montmartre Opéra. We are also pleased that the hotel's proximity to the metro stations and the abundance of nearby dining options met your approval.Your commendation regarding the cleanliness of our rooms and the service provided by our team is greatly appreciated. Ensuring the comfort and satisfaction of our guests is our top priority, and your feedback affirms our commitment to this goal.We look forward to welcoming you back soon. Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 不錯哦

Mohammad Sadegh

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Noisy area.
於 2024 年 4 月住了 4 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年4月24日回覆
Dear Mr Sadegh,Thank you for sharing your experience with us.We are delighted to hear that you found the condition of our hotel to be satisfactory and our service, as well as room amenities, met your expectations.We regret to hear that the vibrancy of the surrounding area did not contribute positively to your experience. Our hotel is indeed located in the lively heart of northern Paris, which can sometimes carry the energetic pulse of the city into our premises. However, we are glad to inform you that all our rooms are soundproofed to ensure our guests' comfort. Concerning room cleanliness, we maintain the highest standards and offer daily housekeeping, but we will take your feedback into consideration and strive to exceed expectations in all areas.We are looking forward to welcoming you again. All the best!Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 不錯哦

Serge,Greenfield Park

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Merci !
於 2024 年 4 月住了 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年4月17日回覆
Cher Monsieur,Merci pour votre bel avis !Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Ce serait un plaisir de vous recevoir pour une autre expérience de qualité.Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

Gbolahan

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not a 5* hotel in terms of ratings but they do make you feel at home, and the hotel reception were very helpful describing how to get about
於 2024 年 4 月住了 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年4月17日回覆
Dear Guest, Thank you for taking the time to comment on your stay at our hotel.It brings us great pleasure to know that our efforts to create a warm and welcoming atmosphere have resonated with you. Our team takes pride in assisting guests navigate the city and it is gratifying to hear that you found their recommendations helpful.Your commendations regarding the cleanliness of our rooms and the overall condition of the hotel are greatly appreciated and reflect our commitment to providing a comfortable and satisfying experience. While Libertel Montmartre Opéra may not be a 5* establishment, we are heartened that our service quality and attentiveness have left a lasting positive impression. We also note your thoughts on the room amenities and will continue to strive for excellence in every aspect of our guest experience.We hope to have the opportunity of welcoming you again in the future. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

louise

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel in great area.
於 2024 年 4 月住了 7 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年4月13日回覆
Dear Madam,Thank you very much for this kind review of your stay.We are thrilled to learn that the cleanliness of your room met your expectations, and that the overall condition of our hotel contributed to a memorable stay.While our room amenities generally garner positive remarks, we appreciate your feedback and continuously strive to enhance our guest experience.Our team takes great pride in delivering exceptional service, and it is gratifying to know we succeeded during your visit.We look forward to welcoming you again. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

Miriam

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice
於 2024 年 4 月住了 2 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年4月13日回覆
Dear Madam,Thank you very much for this kind review of your stay.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to welcoming you again soon.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 一般般

Lesly

家庭旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
close to everything
於 2024 年 4 月住了 4 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年4月13日回覆
Dear Madam,Thank you for taking the time to leave a review of your recent stay.We are pleased to note that you found our service to be satisfactory, which is a testament to our staff's dedication to guest comfort.However, we regret to hear that some aspects of your stay did not meet your expectations. While we are proud of our hotel's upkeep, we understand that perceptions of hotel condition can vary, and we are continuously working on improvements. Our commitment to cleanliness is unwavering, and we take your feedback seriously as it helps us maintain our high standards.We hope that the amenities provided in your room, including free WiFi, tea/coffee maker, and ironing facilities, contributed to a comfortable stay, even if there's room for enhancement in this area.We all hope to welcome you again.Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 不錯哦

Paul

情侶出遊, 團體旅遊, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Our superior room was reasonably sized and well finished off although others found their standard rooms very small. Shower was exceptionally clean. On the sixth floor we had a partial view of the Eifel tower but noise from the street still traveled up late into the night on Friday and Saturday. We had a problem with our kettle not working which took 2 days to sort out. Bed quite good size and comfortable
於 2024 年 4 月住了 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年4月10日回覆
Dear Sir, We appreciate the time you have taken to provide us with your opinion of your stay.It's delightful to hear that you appreciated the finish and comfort of our superior room, as well as the cleanliness of the shower and the view of the iconic Eiffel Tower from your room.However, we regret to hear about the disturbance from street noise. Our rooms are soundproofed to ensure a peaceful stay, but we understand that some external noise can be particularly persistent on busy nights. The issue with the kettle is certainly not reflective of our standard of service, and we are sorry for any inconvenience this caused during your stay.Your kind words about the bed comfort and the overall cleanliness of the room resonate with our commitment to providing a comfortable and welcoming environment. We also appreciate your recognition of the quality of our room amenities.We hope to welcome you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 一般般

OSAMU

親子旅遊
喜歡:整潔度、員工素質和設施服務
夜は新宿三丁目みたいな街の近くでした。
於 2024 年 3 月住了 2 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年3月30日回覆
Osamu様、この度はLibertel Montmartre Opéraをご利用いただきまして、ありがとうございました。お部屋の清潔さにご満足いただけたようで嬉しく思います。また、当ホテルのサービスやアメニティに対する高評価も感謝申し上げます。ホテルの状態に関しては、お客様のご期待に添えず申し訳ございません。日々の改善を目指し、お客様に快適にお過ごしいただけるよう努めてまいります。またのお越しをお待ちしております。Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

Annet,Homestead

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年4月3日回覆
Dear Madam,Thank you very much for this kind review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to the pleasure of welcoming you back. Many thanks again,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

Lewis

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff also allowed us to leave bags as our train back home was later on in the day.
於 2024 年 3 月住了 2 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年4月3日回覆
Dear Sir,It's a real reward to receive such a great review.We're delighted to hear that our staff made a positive impression and accommodated your luggage needs for a more convenient departure. It's also gratifying to know that our commitment to cleanliness and overall hotel condition met your expectations, and you were satisfied with the amenities provided in your room. We strive to offer a seamless experience, and your feedback affirms our efforts.We all hope to welcome you back in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

Matthew

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年3月11日回覆
Dear Sir,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.Thank you again; we look forward to welcoming you back soon.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 不錯哦

Philip,Leeds

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location 30 minutes to Gare du Nord. Helpful and friendly staff. Good room with coffee facilities and decent television. Breakfast okay, wasn't outstanding but the fact it started at 06.30 am benefited me greatly.
於 2024 年 3 月住了 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年3月11日回覆
Dear Sir, Many thanks for having taken the time to review your stay.We're delighted to hear that our location was convenient for your travels, and that you found our staff to be helpful and friendly. It's wonderful to know that our room amenities, including the coffee facilities and television, added to the comfort of your stay. We appreciate your feedback on the breakfast and are glad that the early start time accommodated your schedule.We look forward to welcoming you back on a future trip.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

Abraham

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean rooms, friendly staff. Steps away from multiple metro options. Lively area with lots to do.
於 2024 年 2 月住了 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年3月4日回覆
Dear Sir,Thank you for your kind review of your recent stay at our hotel.We are delighted to hear that the cleanliness of our rooms met your expectations and that you found our staff to be friendly. It's also great to know our location provided you with convenient access to the metro and the vibrant atmosphere of the area. Your satisfaction with the amenities provided in our rooms, including the free WiFi and flat-screen TV, is much appreciated.All of the team very much hope that we will have the chance to see you again very soon.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

JaTaya

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was great! It was our first time in Paris and they had so many food options, so much to explore and it was walkable! The staff was soo friendly as well! Everything was great honestly! You weren’t far from a lot either!
於 2024 年 2 月住了 4 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年3月4日回覆
Dear Guest,Thank you for such a positive review.We're thrilled to hear that our location provided a convenient base for your Parisian adventures and that our team's friendliness contributed to a memorable stay. It's great to know that you found the array of dining options in the vicinity appealing, and we're delighted that the room cleanliness and amenities met your expectations. Our commitment to providing a serene environment is echoed in your appreciation for the soundproof rooms, ensuring a peaceful retreat amidst the city bustle.We look forward to seeing you again in the future. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 一般般

Krisha

不喜歡:整潔度
於 2023 年 11 月住了 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年3月4日回覆
Chère Madame,Cher Monsieur,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Nous espérons avoir le plaisir de vous vous recevoir à nouveau pour un séjour 100% réussi.Bien cordialement,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 不錯哦

Angela

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front counter staff were excellent and friendly. Shower did clog for no reason, no places to put your own shampoo and conditioner. Was not left tp or towels one days but was rectified the next. Breakfast not worth the cost and do not except North American style breaky. They don't do that! Close to subway and sex shop row but felt safe.
於 2024 年 2 月住了 8 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年2月20日回覆
Dear Madam,We would like to thank you for taking the time to leave this review about your recent visit.We're delighted to hear that our front counter staff made a positive impression with their excellent and friendly service. Our team strives to offer a welcoming atmosphere and your acknowledgement is greatly appreciated. We take note of your comment regarding the shower and apologize for any inconvenience. Rest assured, we maintain all rooms to be soundproof for a peaceful stay, as your comfort is our priority. While our continenal buffet breakfast at 12 per personn offerings are designed to provide a variety of options, we understand that preferences can vary, and we're sorry to hear it did not meet your expectations. Being located in the heart of northern Paris, we're glad you appreciated the convenience to local transport and felt safe in the surroundings.We look forward to welcoming you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 不錯哦

Stephanie

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good.
於 2024 年 2 月住了 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年2月14日回覆
Dear Madam,Thank you very much for this kind review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 不錯哦

Alexis

商務旅客
喜歡:整潔度
不喜歡:員工素質
於 2024 年 1 月住了 5 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年2月1日回覆
Cher Monsieur,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes heureux que vous ayez passé un agréable séjour dans notre établissement. Nous sommes toutefois désolés que la qualité de service ne vous ait pas satisfait. Le service fait partie de nos priorités et nous vous prions de nous excusons pour ce manquement inhabituel.Nous allons suivre ceci de près.Nous espérons avoir le plaisir de vous revoir parmi nous pour un séjour impeccable.Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 不錯哦

Rachel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient for Monmatre area and Moulin Rouge
於 2024 年 1 月住了 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月30日回覆
Dear Madam,Thank you very much for this kind review of your stay.We're delighted to hear that our location was highly convenient for your visits to the Montmartre area and Moulin Rouge, and it's wonderful to know that you found our rooms to be impeccably clean. Your satisfaction with our room amenities, including the complimentary Wi-Fi, flat-screen TV, and tea/coffee maker, is also very pleasing to hear. While we are pleased with the positive aspects of your stay, we notice that there may have been areas where we did not fully meet your expectations. We are committed to maintaining a high standard of service and hotel condition, and we continuously strive for excellence in all areas. Your feedback is invaluable to us as it helps us to identify areas of improvement.We look forward to the pleasure of welcoming you back. Many thanks again,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 不錯哦

Juan Jose

於 2024 年 1 月住了 2 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月30日回覆
Dear Sir,Thank you for such a positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

yesmin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Central
Brilliant reception and easy check in. Staff great. Room really clean and cleaned all day. Would recommend as I’ve stayed here a few times.
於 2024 年 1 月住了 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月30日回覆
Dear Guest,Thank you for taking the time to share your positive feedback.We're thrilled to hear that our reception team provided a brilliant service upon check-in. It's great to know that our commitment to cleanliness met your standards, and we appreciate your recommendation. We are glad that you found the room comfort to be satisfactory during your multiple stays.We all look forward to seeing you again in the future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 一般般

Johnathan

Location is a quick walk to Moulin Rouge and Metro. Could hear the room next door, and doors closing were loud. Coffee is a pay machine in the lobby, instant coffee and a kettle in the room.
於 2024 年 1 月住了 4 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月30日回覆
Beste Meneer,We appreciëren uw beoordeling.We're glad to hear that our prime location provided you with convenient access to the Moulin Rouge and Metro, making your exploration of Paris easier.We regret to hear about any disturbances you experienced with noise. Our rooms are soundproof, and we aim to provide a peaceful environment for all our guests.We hope that we have the pleasure of welcoming you back in the future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

PRIOLET

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月23日回覆
Cher hôte,Merci pour cet avis positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 不錯哦

Petra

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月23日回覆
Dear Madam,Thank you very much for this kind review of your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

Walter Boris

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service, convenient location, easy access to metro and bus services. Definitely we will stay again in your hotel next time coming.
於 2023 年 12 月住了 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月16日回覆
Dear Walter Boris,We thank you for this kind review.We are thrilled to hear that our hotel's location offered you the convenience you needed for easy travel around the city. It's wonderful to know that the cleanliness of our rooms met your expectations and that you were satisfied with the amenities provided, including the free Wifi and flat-screen TV. Our team is heartened by your appreciation for the service provided during your stay.We would love to have you back.All the best,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 不錯哦

Gaston

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月16日回覆
Cher Monsieur, Merci de nous faire part de votre retour d’expérience positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.J'espère avoir le plaisir de vous recevoir à nouveau très prochainement,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

Luvia Erendira

喜歡:整潔度和設施服務
Todo excelente
於 2023 年 10 月住了 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月16日回覆
Querida Luvia Erendira, Su magnífica reseña nos ha llenado de satisfacción.Nos complace enormemente que haya encontrado la limpieza de la habitación a su satisfacción completa y que los servicios ofrecidos en la habitación hayan cumplido todas sus expectativas, incluyendo la conexión Wifi gratuita, la televisión de pantalla plana y la comodidad de las instalaciones para hacer té y café.Sin duda, será un placer recibirla de nuevo muy pronto en su próxima visita.Un cordial saludo,Mélanie CHEVOLLEAU, Adjoint de Direction

2/10 很糟糕

Emin

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very rude front desk. Delayed 5 hours to check in. Gave us the worst room ever
於 2024 年 1 月住了 3 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月16日回覆
Dear Emin,Thank you for taking the time to share your review.We regret to hear about the delay you experienced during check-in and the dissatisfaction with the room assigned to you. Our team takes great pride in maintaining a high standard of cleanliness, as well as offering well-appointed amenities, such as free WiFi, satellite channel TV, and tea/coffee making facilities in all our rooms. We strive to ensure our guests enjoy a comfortable stay with us, and the experiences you described are not typical of our service. Our hotel is known for its efficient and friendly front desk staff, and we are disappointed to learn that this was not reflected in your interaction. Please rest assured that we are looking into the matters you have raised.We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 一般般

Vincent

情侶出遊
Tight but clean, thin walls, Can hear the tenants on both sides..
於 2023 年 12 月住了 9 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月16日回覆
Dear Vincent,We appreciate that you took the time to let us know your opinion of your experience with us.We're pleased to hear that you found our rooms to be clean; our team takes great pride in maintaining high standards of cleanliness and hygiene. We regret to hear that the soundproofing did not meet your expectations. While our rooms are designed to minimize noise, we apologize for any inconvenience you may have experienced. We value your feedback as it helps us to continuously improve our guest experience.We hope to welcome you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

Silmara

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel com boa localização
Hotel bem localizado, limpo , café da manhã.
於 2023 年 12 月住了 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月4日回覆
Caro Silmara,agradecemos a sua consideração.É uma alegria saber que a localização do nosso hotel contribuiu positivamente para a sua estadia e que a limpeza atendeu plenamente às suas expectativas. Além disso, ficamos contentes que tenha apreciado nosso café da manhã, que se esforça para oferecer uma variedade de opções tanto continentais quanto em buffet. A satisfação com o conforto do quarto nos motiva a continuar mantendo nossos elevados padrões de qualidade e conforto.Cumprimentos,Mélanie CHEVOLLEAU, Adjoint de Direction

2/10 很糟糕

Laurence

不喜歡:員工素質、設施服務和住宿環境和硬體
I was quite disappointed with this hotel. This was my 3rd hotel in this area and this definitely was the worst one. The room was small and had this very unpleasant "wet" smell. The carpet was still wet and therefore was not pleasant to walk on. For the price, there are much better options in the area.
於 2023 年 12 月住了 1 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月4日回覆
Dear Laurence,Thank you for taking the time to share your feedback.We're sorry to hear that your experience did not meet your expectations. It's unfortunate you found the room to be smaller than anticipated; however, we do offer a variety of room sizes to accommodate different needs, from our 10 m2 Cozy double rooms to our 16 m2 Family rooms. We regret to hear about the wet smell and the state of the carpet in your room. Please know that we take cleanliness very seriously, as indicated by our daily housekeeping service, and we will look into this matter promptly. While we can't change the past, we are committed to improving for all our future guests.We hope to see you again in the future. Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 有夠讚

Naedja M.,Ridgewood

喜歡:整潔度、員工素質和住宿環境和硬體
Lovely stuff. Specially Aline the front desk.
於 2023 年 11 月住了 5 晚
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年1月4日回覆
Dear Guest,We appreciate receiving this positive review of your stay.We're absolutely delighted to hear that you found our team, especially Aline at the front desk, to be lovely. It's wonderful to know that the cleanliness of our rooms and the overall condition of our hotel met your expectations with a 100% satisfaction rate. Your kind words about the service provided by our team are greatly appreciated and affirm our commitment to guest satisfaction.We hope to welcome you back to Libertel Montmartre Opéra in the future. Best regards.Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 不錯哦

Jackelin

喜歡:整潔度、員工素質和住宿環境和硬體
Mélanie CHEVOLLEAU, Adjoint de Direction 於 2024年2月13日回覆
Chère Madame,Mille mercis pour cet avis.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous sommes impatients de vous recevoir à nouveau. Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction