Bonjour, We are thrilled about your comment on Expedia ! We do our best every day to make sure every guest is fully satisfied with us. This is one of our top priorities. We are here to make sure that everything goes smoothly for all our guests. The cleanliness is so essential for us. We have high standards and we double check every day to make sure that everything is in order for the comfort of our guests. Regarding the parking it is priced at 25€, but is secure, underground and very close to the hotel. 24 hour parking in Paris will average around 30€. The entire team and I hope that we will have the pleasure of welcoming you again soon. I stay at your disposal, if you do have any questions. Kindest Regards,

Bonjour, Thank you so much for this very kind review about your stay at the hotel WO! The entire team remembers you! You were very nice to us as well. We are so happy that you had a good time with us. Our rooms are not very big, however they are fully furnished and well-designed. If you do have any suggestions or questions, please feel free to contact us at any time. Kindest Regards, Baptiste Assistant Hotel Manager

Dear Chih-Pin, Thank you so much for leaving such a great review! I am glad to read you have enjoyed your stay with us. Feel free to contact our team at any time should you need to book again, or have any questions. Kindest regards,

Dear Guest, Thank you so much for your kind words about your experience at the hotel WO. It was such a pleasure to have you with us and we take much pride in your comments regarding the staff. We do our best everyday to make sure Paris feels like home, and I am glad to read that our team was up to the challenge. Feel free to contact us in the future for any booking needs or questions you may have. Kindest regards,

Dear VIc, Thank you so much for your comments on Expedia, I am extremely happy to read that you were satisfied with the services of the hotel. We are always happy to provide anything you may need for your stay including transfers from the airport at an affordable price. We take pride in making sure all the rooms are ready in time and adequately equipped. All the rooms are well maintained and our housekeeping staff is always eager to make sure the rooms are clean. Once again, thank you so much for your review and we sincerely hope we have the pleasure of welcoming you again soon. Kindest regards,

Dear Olivia, Thank you so much for your review. I am glad to read that you have enjoyed your stay with us ! This is very important to us. I would be glad to welcome you back for your next trip in Paris. Kindest regards

卓悅， 非常感謝您的酒店WO和團隊，真棒審查。 我們喜歡讓人們高興，我們要確保每一位客人在酒店感覺像在家裡一樣。 我們的房間很乾淨，在一個真正的好身材。自上次我們，我們做了一些改進。我們檢查每天或每週的基礎上的一切。對我們來說，這是非常重要的！ 酒店的客房非常大，這取決於預訂的房間類別。但是，就像你說的，它有一個愉快的假期，我們所需的一切設施。 酒店WO的位置非常方便，這是一個加在巴黎！！感謝您指出了這一點！ 如果你有任何意見或建議，請隨時聯繫我們在任何時候。 我會很高興給您回复。 再次感謝您為可愛的審查。 我們期待著再次歡迎您真的很快！ 最親切的問候， Baptiste Assistant Hotel Manager

Bonjour, Thank you so much for this comment on Expedia.com You are right; some of the rooms are not very big. We are sorry that you found the room a bit tight. However, they are well maintained and there is everything you need in them such as: hair dryer, mini bar, flat screen, USB sockets, Beinsports, etc.). Everything is in perfect place to make sure that you enjoy your stay with us. Since the opening, all the rooms are in a perfect shape and we make sure that they stay that way! It is always a pleasure to be able to give a quality service with the quality rooms we have. Thank you for the great comment about the staff, we do everything we can to satisfy any request and we enjoy pleasing them. This is our passion! The location is just perfect, safe and as convenient as you mentioned. If you have any recommendations, feel free to contact us at anytime. I stay at your disposal, if you do have any questions. Kindest Regards, Baptiste Assistant Hotel Manager

Bonjour, We are delighted to hear that you enjoyed your stay with us at the hotel WO! Thank you very much for this wonderful comment on Expedia. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We are happy that you enjoyed our great continental breakfast every day (boiled eggs, fresh pastries and bread every day, gluten free and organic products,...) We are very much looking forward to welcome you back and will ensure that you will have a memorable stay again with us! :) Kindest Regards, Baptiste Assistant Hotel Manager

您好, 我的中文不太好, 不过谢谢您为您的很好的评论。 WO 酒店服务台的员工很高兴您服务都很好。 我们的饭店不太大 , 可是我们都很喜欢服务和我们努力公作为您有一个难忘的时光。 谢谢 ! Baptiste

您好, 我们都很高兴住宿是愉快的。我们努力工作，以确保你有一个愉快的时刻。 我们希望很快再见到你。 谢谢您!

Bonjour, What a wonderful review about! I would like to thank you for taking the time to write such a marvelous comment about your last stay at the Hotel WO! I am much honored to read that you loved the moment spent at the hotel, and that you enjoyed the service we provide here. (even if our rooms are not very large) It is always a pleasure for us to please our guests! :D We are looking forward to welcoming you back soon! Kindest Regards, Baptiste Assistant Hotel Manager

卓悦， 也正是这样一个阅读快感的优惠和这个伟大的评论你的经验在酒店WO！ 我们的房间不是很大，他们精心设计的酒店坐落在由圣拉扎尔火车站一条安静的街道良好。 如果您有任何建议，请随时与我们联系，只要你喜欢！这将是我们的荣幸，及时回应你。 我们都期待着很高兴欢迎您。 最亲切的问候， 巴蒂斯特 助理酒店经理

卓悦， 非常感谢您对酒店WO你真棒审查。 我们尽我们所能，让你有宾至如归的感觉与我们联系。 请随时直接或通过或网站联系，以获得最好的报价可用！ 我们希望看到您的到来。 此致 巴蒂斯特 助理酒店经理

卓悦， 谢谢你这么多的关于该酒店WO这短暂但很亲切审查。 我们很高兴你喜欢你和我们在一起。 我们有非常高的标准，我们很高兴，我们见到了你的期望。 如果您有任何建议，请随时联系我们在任何时候。 最亲切的问候， 巴蒂斯特 助理酒店经理

您好！感謝您對酒店的WO評論。我們竭盡所能，每天滿足我們的客戶，讓他們高興。這是我們的首要任務！房間不是很大，但非常齊全，裝飾精美，非常乾淨。房間的大小取決於預訂的房型。酒店的工作人員WO再次感謝你為這個反應獎勵給我們，希望能夠盡快看到你在我們中間！如果你有其他的建議，我們呆在高興為您服務。真誠，巴蒂斯特

Dear Scot, Thank you for your positive feedback. We appreciate your review and look forward to welcoming you again in the future. Best Regards

Hello Jonathan!Thank you so much for taking the time to write such a wonderful comment! The team is delighted to see the stay was up to your expectation. We really hope to see you again soon! Have a beautiful day,The front desk

Bonjour Javier, Merci infiniment pour cette belle note! Nous sommes ravis que le séjour ait été à la hauteur de vos attentes. Nous espérons vous revoir bientôt!Excellente journée,Mathieu, Front office

Hello Kyla,That sounds like a fantastic experience! It's wonderful to hear about the warmth and friendliness of the staff, especially Sarah and Camile. A well-laid-out room with a great view can truly enhance a stay. I'm glad to hear you had such a positive experience and are planning to return. Thank you for sharing your feedback!Matthew, The reception

Hello Aziz, Thank you very much for the 5/5! We are really happy that you enjoyed your stay. See you soon hopefully!Matthew, The reception

Hello Changyoung, Thank you very much for this excellent review, We are thrilled to know your stay went up to your expectations, We hope to see you again,Have a beautiful day,Matthew, The reception

Bonjour Beverly,Thank you for taking the time to leave a review on your stay. Indeed the hotel is really well situated and it is easy to move around the city. I am happy that you enjoyed your Parisian stay despite the size of the room.Have a beautiful day and see you soon hopefully.Matthew, The reception

Bonjour Tristan, Merci pour cette excellente note! L'équipe et moi même avons été ravis de vous accueillir dans notre établissement. A très bientôt j'espère, Mathieu, La réception

Bonjour dear Niklas,Thank you very much for your very kind words about Le 12 Hotel. It is very important for us to hear your comments to continuously improve our services and the overall quality of the hotel.The entire team and I are extremely happy that you enjoyed your stay with us. We do our best to make sure that every guest has a comfortable stay and, most importantly, a comfortable room.We would be delighted to welcome you back for your next stay in Paris, so please do not hesitate to contact us. Best regards,Nour/ Assistant Hotel Manager

Bonjour dear Kris,Thank you very much for your valuable comment.Thank you for commenting on the quality of the staff, the service, and the accommodations (even if our rooms are not very big).A big thank you from the whole team for your kind words! We are very touched!Yes, we are ideally located near the Saint Lazare train station, Galeries Lafayettes & Printemps.Kindest regards,Nour/ Assistant Hotel Manager

Bonjour dear Sue,Thank you so much for your very kind words about the hotel Le 12. It is so important for us to hear your feedback for us to continually improve our services and the overall quality of the hotel. We do our best to make sure every guest has a comfortable stay and more importantly, a comfortable room. Close to the hotel are many accessible metro stations and many of the sights are within walking distance, such as Montmartre, the Opera, and the Champs Elysées area. We are happy to recommend itineraries and maps. We hope we have the opportunity of welcoming you again in our property. Kindest regards,Nour/ Assistant Hotel Manager

Bonjour dear Jodie ,Thank you so much for your review about your recent stay at the hotel le 12!It is so important for us to hear your feedback in order for us to continually improve our services and the overall quality of the hotel. Again, thank you for this valuable comment.If you have any suggestions, I remain at your disposal with pleasure.Kindest Regards,Nour/Assistant hotel Manager

Bonjour dear Ana Carolina,Thank you so much for this valuable comment.The whole team is very happy to read what you said. Specially Sarah!!It is always a pleasure to know that everything is going well for you and that you have everything you need.The rooms are very clean and functional indeed, thank you for pointing this out (hair dryer, Rituals product, flat screen TV, etc.) even if they are not quite big.Thank you for highlighting the quality of the breakfast! We try to diversify it with very fresh products!Again, thank you for this valuable comment.If you have any suggestions, I remain at your disposal with pleasure.Kindest Regards,Nour/Assistant hotel Manager

Bonjour dear Paula,Thank you very much for writing such a lovely review and for taking the time to share your impression about our home ! We are glad to know that you keep some great memories of our home and of your stay (even if our rooms are not very large indeed). Indeed, the hotel is well situated. Les Galeries Lafayettes, Opéra Garnier, the Louvre, Montmarte & Sacré Coeur.... all within walking distance. When the hotel was renovated we wanted to create a real Parisian home with an elegant and warm atmosphere where our guest would feel at home ! It is a pleasure to guide and help our guests during their stay and our personalized service is our signature :-)It would be a pleasure for us to welcome you again in our property. Hopefully you will be able to stay with us a little longer.We hope you will come to Paris again and it would be a pleasure to host your again ! Kindest Regards,Nour/ Assistant Hotel Manager

Bonjour dear Tania,Thank you very much for having taken the time to share your experience at the Hotel Le 12! Service is really important to us and we are therefore glad to know you found the “staff super friendly”. The layout of the rooms is great (even if they are not very big). All you need is there for you (flat screen HDTV, hair dryer, safety box, etc.)It would be a great pleasure to have the chance of welcoming you again at our hotel very soon.Kindest Regards,Nour/ Assistant Hotel Manager

Bonjour dear Gregory,Thank you for your nice review of Hotel Le 12 about your recent stay at hotel le 12!iIt is always a pleasure for us to see that you enjoyed your stay with us.It would be a great pleasure to have the chance of welcoming you again at our hotel very soon.Kindest Regards,Nour/ Assistant Hotel Manager

Dear Starrann,Thank you again for your comment!Thank you very much for taking the time to give us your feedback after your stay at Hotel le 12. It is always interesting to read the comments of our guests. Despite some positive points, it seems that you had some problems, especially with the size of the room. I am deeply sorry that you were inconvenienced by our deluxe room which is the smallest category in the hotel. Normally we do recommend our Prestige rooms if you are staying more than 2 nights for your comfort. We do ask every time to our guest if everything is good or if there is any questions about anything in the hotel! We count on you to inform us, so that we can solve the problem. The reception is open 24 hours a day, 7 days a week. Although small, our breakfast is fresh and locally sourced and I must say I am disappointed that you did not fully appreciate it. We would love for you to let us know what you found to be missing from our offering. I understand that we all have very different tastes, but we do our best to make our offer as international as possible. Thanks again for your comment!Best regards,Nour/ Assistant Hotel Manager

Dear Vicki,I thank you for taking the time to write to us to let us know about your recent stay at hotel le 12. The hotel is ideally located in a central area of Paris, close the opera district and the Champs-Elysées. We love to take the time and exchange experiences with you in a continuous effort to bring you closer to this amazing city that is Paris. We hope that in the future you will consider staying with us again and we look forward to welcoming you again. Kindest regards,Nour/ Assistant Hotel Manager

Bonjour dear Gry,Thank you so much for that review about the hotel Le 12.It is always a pleasure for us to see that you enjoyed your stay with us. We take care of the rooms on every aspect of it, such as the cleanliness, the quality of the products in the bathroom (Rituals amenities), the comfort of the bed and so on even if our rooms are not quite big!If you do have any questions or suggestions, please feel free to contact us at any time. Best regards,Nour/ Assistant Hotel Manager

Bonjour dear Florie,Thank you very much for having taken the time to share your experience at the Hotel Le 12 !Service is really important to us and we are therefore glad to know you found the “staff nice and helpful”.It would be a great pleasure to have the chance of welcoming you again at our hotel very soon.Kindest Regards,Nour/ Assistant Hotel Manager