Staff was great & very friendly. Location was conveniently located near RER B & C, and the Notre Dame. However, the one & only elevator is so small oftentimes it could take forever to get down. This was specifically challenging for us since we were on the top floor (6th). Address, since we were at the top, our room ceiling was in an angle so it was challenging for my 6ft. tall husband to move around the room. The room itself was clean and they provide a large glass of bottled water (although they’re not sealed so I’m not sure how sanitary it is) and you can also ask for more at the front desk. We drank it and used it for the coffee machine and we were fine. The other adjustment for us is that the air is central to the whole building; it can’t be fully controlled individually. We went during February which granted is still winter time, but it was too hot in the room with the heater. We couldn’t just get regular air filter through. So our best option was to turn off the heater & leave the window cracked open (and hope a bird or other creature didn’t come inside lol). A couple more nitpicks that aren’t deal breakers per se but may be for others…the doors are really light and will slam loudly if not closed gently (like you can hear from down the hall). Lastly, they advertised Chromecast for the TVs but it wasn’t set up properly so we had to call the front desk and they sent someone up right away (granted we were there for vacation, not to watch tv hehe)