外觀

貝斯特韋斯特高級精選荷塞歌劇飯店的評分

4 out of 5

評論

8.8

有夠讚

10 分,有夠讚;1000 則評論中有 515 則" "
8 分,不錯哦;1000 則評論中有 396 則" "
6 分,一般般;1000 則評論中有 64 則" "
4 分,不太好;1000 則評論中有 20 則" "
2 分,很糟糕;1000 則評論中有 5 則" "

9.0/10

整潔度

9.0/10

員工素質

8.2/10

設施服務

8.6/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

YI JEN

於 2023 年 10 月住了 2 晚
Sandra Bras 於 2023年11月17日回覆
Cher Yi Jen,Merci pour votre excellente note. Nous sommes ravis de savoir que notre accueil vous a plu. En effet, notre personnel travaille en équipe afin de vous apporter la plus grande satisfaction lors de votre séjour dans notre établissement. J'espère que nous aurons l'occasion de vous revoir, nous nous ferons un plaisir de vous accueillir avec le même sourire.

10/10 有夠讚

CHIEHYU

於 2022 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 4 晚
The front desk 於 2020年2月2日回覆
Dear Sir, Dear Madam, Thank you for your comment left about your stay with us. We are happy to know that you had a pleasant time with us. We hope to have the pleasure of welcoming you back to the Horset Opera. Best regard,

8/10 不錯哦

真實旅客

喜歡:員工素質
還可以但不會再去住
地點很好,吃東西逛街景點都很方便。但房間,電梯都小又舊
於 2019 年 7 月住了 1 晚
The front desk 於 2019年7月31日回覆
Dear Sir, Dear Madam, Thank you for your comment left about your stay with us. We are happy to know that you had a pleasant time with us. We hope to have the pleasure of welcoming you back to the Horset Opera. Best regard,

10/10 有夠讚

SAU YEE

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
GOOD
地點市中心.....交通非常方便.....附近又多野食多野買......正呀
於 2019 年 4 月住了 3 晚
The front desk 於 2019年5月28日回覆
Dear Sir, Dear Madam, Thank you for your comment left about your stay with us. We are happy to know that you had a pleasant time with us. We hope to have the pleasure of welcoming you back to the Horset Opera. Best regard,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 1 晚
The Front desk 於 2019年3月22日回覆
Dear Sir, Thank you for your comment left about your stay with us. We are happy to know that you had a pleasant time with us. We hope to have the pleasure of welcoming you back to the Horset Opera. Best regard,

8/10 不錯哦

Yee Ting Euphemia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice choice to stay in Paris!
Though it’s a small hotel, it’s comfortable and convenient. It’s a good choice to stay.
於 2018 年 12 月住了 13 晚
The Front desk 於 2018年12月24日回覆
Dear Sir, Thank you for your comment left about your stay with us. We are happy to know that you had a pleasant time with us. We hope to have the pleasure of welcoming you back to the Horset Opera. Best regard,

8/10 不錯哦

YU-SIN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點絕佳
地點很好,離羅浮宮或是百貨公司都非常近。 遠一點的地點,在此選擇地鐵以及公車也都非常方便。(個人認為在巴黎移動,公車比地鐵更好) 旁邊就是亞洲街,因此若考量餐費的人,可以方便就近選擇有些較便宜的亞洲菜系餐廳。 當然,旁邊仍然很多優秀的法國餐廳值得去嘗試。 飯店提供快煮壺,對於想喝點熱水的我們而言是很方便。(也有即溶咖啡與茶包) 如果再來一次巴黎,我會願意選擇這裡。
於 2017 年 8 月住了 3 晚

10/10 有夠讚

zi qi

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地点超好
交通非常便利

10/10 有夠讚

King Ling

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A great hotel to stay
This is a wonderful hotel located in a convenient place. Walking distance to metro and train station. Staff are nice and helpful. Although the room is a bit small, other advantages can compensate it. I will definitely stay there again if I visit Paris in the future.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
便捷的交通和观光
交通位置便捷,离景点亦步行,亦地铁。酒店服务热情。还可代售卢浮宫门票。房间虽小,到靠街边景观不错。

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Man Wai,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
近歌劇院, 地鐵, 位置極好

4/10 不太好

Mei Huei,Taiwan

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
unpleasant experience in Paris
I never had such unpleasant experience in staying Paris before! I booked the room from hotels.com. The room of the pictures are NOT the same as I paid! The room was very aweful dark and scaring for Asian girl staying alone. Not worthy for 4 stars hotel. Their basin didn't work at all . And noise came from nowhere at midnight. No any duty manager at the front desk after 8pm. I was so disappointed and just slept over one scary night ! Moved to another 5 stars hotel early in the next day !

10/10 有夠讚

xin,北京

喜歡:整潔度、員工素質和客房舒適度
酒店不大但是很舒适。但是热水到最后一天竟然没有了。这个让人不愉悦。

10/10 有夠讚

GT,CHINA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很舒适,很便利
离老佛爷,巴黎春天,卢浮宫都不是太远,步行都只要10分钟以内,酒店很舒适,很安静,房间比较宽敞,很干净!

8/10 不錯哦

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
Best Location, close to main tourist point
Excellent location, close to main tourist point, lots of restaurtant nearby.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地段好
房间小,但服务不错。酒店地段很好,购物方便

8/10 不錯哦

Chia Fen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Jie,中国

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地段超好,但房间有点小
地段超好,但房间有点小,电梯也很小

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地段好!
地段非常好,就是房间小了点

10/10 有夠讚

Brian

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was located in a great area with proximity to many Paris attractions. The hotel staff was welcoming, kind and attentive. While we wished the aircon was working more efficiently, the breeze that came through the windows in the evening was sufficient. In hotter months, that lack of airflow would be a little more troublesome. There were many restaurant and bakery options nearby, and especially Asian cuisines within a short walk. We would definitely stay here again!
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Walter

I really liked this little hotel. Very convenient to Opera Metro. Great facilities. Friendly staff. Nice bar. I'll be back
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Yumiko

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚
Sandra 於 2024年2月20日回覆
Dear Yumiko;Thank you for feed back regarding your stay with us.We hope to see you again in the future.Our kind regards

8/10 不錯哦

Maria Luisa

於 2024 年 2 月住了 2 晚

10/10 有夠讚

Martin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The only thing I would desire to see was a bottle of champagne in the lobby to toast with an exceptional staff.
於 2023 年 12 月住了 5 晚
Sandra 於 2024年1月12日回覆
Dear Martin,Thank you for this comment and the excellent note which quickly and efficiently sums up your stay with us. I am delighted that our price/quality ratio was perfectly adapted to your needs. I hope you enjoyed your stay in Paris and that you took advantage of our ideal geographical location to explore the capital. We look forward to seeing you soon,

8/10 不錯哦

Wanda

於 2023 年 12 月住了 2 晚
Sandra 於 2024年1月4日回覆
Dear Mrs Wanda,Thank you for your return regarding your stay with us.Our kind regards

8/10 不錯哦

Matthias Johannes

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Ein sehr gemütlichesund geschmackvoll eingerichtetes Zimmer . Das Hotel liegt im Herzen von Paris, fünf Gehminuten zur Oper
於 2023 年 12 月住了 2 晚
Sandra Bras 於 2023年12月16日回覆
Dear Mr Johannes,Thank you for sharing this comment following your stay with us. I am delighted that your room has seduced you. I hope we will have the pleasure of seeing you again for a next stay in the heart of Paris.

8/10 不錯哦

Emma

於 2023 年 12 月住了 2 晚
Sandra Bras 於 2023年12月16日回覆
Dear Mrs Emma,Thank you for trusting us with your night in Paris. Our rooms are comfortable and well-maintained, in keeping with the charm of our historic establishment in the heart of Paris. They may vary in size and brightness, but they are all designed to offer our guests optimum comfort. I hope you enjoyed our ideal location and the warm welcome from our team. We look forward to welcoming you back for a better experience,

10/10 有夠讚

Gay,Little Rock

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 3 晚
Sandra 於 2023年12月10日回覆
Dear Mrs Gay,Thank you for this comment and the excellent note which quickly and efficiently sums up your stay with us. I am delighted that our price/quality ratio was perfectly adapted to your needs. I hope you enjoyed your stay in Paris and that you took advantage of our ideal geographical location to explore the capital. We look forward to seeing you soon,

10/10 有夠讚

Elizabeth

喜歡:整潔度、員工素質和住宿環境和硬體
Nice hotel, comfortable beds. Very friendly staff.
於 2023 年 11 月住了 1 晚
Sandra 於 2023年12月5日回覆
Dear ElizabethWhat a pleasure to read that you've enjoyed the our hotel. The whole team joins me in thanking you and will be happy to welcome you again. It is our pride to make you fell like home : hospitality and friendliness are the hallmarks of our family hotel. Thank you for this nice note that we appreciate and hope to see you soon.

6/10 一般般

Hilary

於 2023 年 11 月住了 3 晚
Sandra 於 2023年12月10日回覆
Dear Hilary,Thank you for taking the time to share your thoughts about your stay at the Hôtel L 'Horset Opéra. I'm sorry that you weren't entirely happy with your stay with us. Next time you're here, let us know what you're looking for and we'll match you up with a room that's just right for you. I hope your return to home went well and that you have many happy memories of your time in Paris.Regards

10/10 有夠讚

Samantha

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location near many areas of interest. The staff were helpful at all times.
於 2023 年 11 月住了 4 晚
Sandra Bras 於 2023年11月15日回覆
Dear Samantha,Thank you for mentioning the quality of our geographical location. I hope you enjoyed the warm atmosphere of our family hotel. Looking forward to welcome you for a next stay.Our kind regards

10/10 有夠讚

Ariomar

於 2023 年 11 月住了 3 晚
Sandra Bras 於 2023年11月15日回覆
Dear Ariomar, Thank you for this comment and the excellent note which quickly and efficiently sums up your stay with us. I am delighted that our price/quality ratio was perfectly adapted to your needs. I hope you enjoyed your stay in Paris and that you took advantage of our ideal geographical location to explore the capital. We look forward to seeing you soon,

10/10 有夠讚

Lavinia

情侶出遊
We booked this hotel for my birthday. The room was small but that is normal in Paris. It did have a little balcony. The bed was very comfortable, water was hot, it had tea and coffee making facilities and a chair, one club type and a desk chair. We didn’t have breakfast at the hotel but used the bar area and the nice lounge off reception. Both good. The area is fabulous, close to the Opera Garnier, restaurants, cafes and the Opera metro. Staff were friendly and helpful. Good value for money? Not really sure that it is. Everything was lovely and you pay for being in that area. Couldn’t really fault anything but maybe a little overpriced with nothing extra in the room. Would still recommend if you want to stay in the heart of Opera. Down a quiet little street which is good.
於 2023 年 11 月住了 2 晚
Sandra Bras 於 2023年11月15日回覆
Dear Lavinia,We are very fortunate to be so well located in the heart of Paris, close to the Opera, in the heart of the Paris. By walking or by subway, Paris is waiting for you! I'm sorry the room seemed small to you. Why, during a next stay, not ask us for our superior rooms? They are larger and more suitable for a long stay. However, our Comfort rooms, if smaller, offer you simple and comfortable accommodation for a better price, with all the necessary services to rest after your visits. And we are here to answer all your requests and to welcome you as if you were at home in order to make your stay as pleasant as possible. Thank you for this nice note that we appreciate and hope to see you soon.

6/10 一般般

HEISY

喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
The hotel was average, walking distance to everything- very center.
於 2023 年 10 月住了 2 晚
Sandra Bras 於 2023年11月15日回覆
Dear Heisy,It is a pleasure to read that you took advantage of your stay to discover Paris. We provide you with the simple and warm comfort of a family hotel, ideally located to explore Paris, both by walking and by metro. We have several kinds of rooms, of different categories and prices. Do not hesitate to inform us of your needs so that we can find the solution best suited to your needs. We look forward to welcoming you again.

10/10 有夠讚

Alexandra

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚
Sandra Bras 於 2023年11月17日回覆
Dear Alexandra,Thank you for this excellent note which quickly and efficiently sums up your stay with us. I am delighted that our price/quality ratio was perfectly adapted to your needs. I hope you enjoyed your stay in Paris and that you took advantage of our ideal geographical location to explore the capital. We look forward to seeing you soon,

2/10 很糟糕

真實旅客

不喜歡:員工素質和客房舒適度
Nicht zu empfehlen. Mitarbeiter unfreundlich und respektlos!
於 2023 年 10 月住了 1 晚
Hotel Management 於 2023年10月11日回覆
Sehr geehrter Kunde, Es tut mir sehr leid, zu lesen, dass Ihr Aufenthalt in unserem Hotel nicht Ihren Erwartungen entsprochen hat.Für mich, als Direktorin des Hôtels, ist es sehr wichtig zu erfahren, was vorgefallen ist, um es in der Zukunft zu vermeiden. Zögern Sie bitte nicht, mich direkt zu kontaktieren.Ich stehe zu Ihrer Verfügung.Mit freundlichen GrüssenJoya ScharnerDirectrice

8/10 不錯哦

Christophe

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Sandra Bras 於 2023年11月17日回覆
Dear Christophe,It is a pleasure to know that you took advantage of your stay to discover Paris. We provide you with the simple and warm comfort of a family hotel, ideally located to explore Paris, both by walking and by metro. We have several kinds of rooms, of different categories and prices. Do not hesitate to inform us of your needs so that we can find the solution best suited to your needs. We look forward to welcoming you again.

10/10 有夠讚

Nir

喜歡:整潔度、員工素質和住宿環境和硬體
The location is exceptional. Room was really nice. Great size. Comfortable.
於 2023 年 9 月住了 3 晚

4/10 不太好

Noushin

情侶出遊
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Location was good but hotel was old and smelly. The hallway/ corridors of the hotel smelled damp. I felt the management tried to cut the expenses even with the number of trash can
於 2023 年 8 月住了 2 晚

8/10 不錯哦

YUJI

喜歡:整潔度、員工素質和住宿環境和硬體
良いホテルでした。清掃良し、タオル良し、静かです。朝食も゙良いですが、周囲のカフェで摂るのも良いかも。
於 2023 年 8 月住了 3 晚

8/10 不錯哦

Paulo Marco

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Buen hotel muy buena ubicación
於 2023 年 8 月住了 4 晚

6/10 一般般

Yang

於 2023 年 8 月住了 3 晚

10/10 有夠讚

YOSHIKAZU

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
すごく良い
於 2023 年 7 月住了 6 晚

8/10 不錯哦

Eiza L,Cleveland

家庭旅遊
喜歡:設施服務
Easy check in and Check out. Friendly staff, quiet room and clean. Has an old French decor as seen in photos. King size bed was great! Refillable water fountain. 10 min leisure walk to metro station and opera. 20 min walk to the Louvre. 15 min walk to Galleries Lafayette (huge shopping center) we were only there 2 nights on a busy schedule. good experience overall!
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Carol,Corona Del Mar

於 2023 年 7 月住了 1 晚

8/10 不錯哦

Nathan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚

8/10 不錯哦

James

於 2023 年 7 月住了 6 晚

8/10 不錯哦

Flemming Axelsen

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚