I had high hopes for Disney’s Newport Bay Club, but sadly it was the most disappointing part of our Paris trip. I booked this hotel specifically to give my 9-year-old daughter a magical final day in Paris — ending with the Disneyland fireworks and then enjoying the hotel pool the next morning before our late flight.
Unfortunately, we were not allowed to use the pool after check-out, something that was never mentioned during check-in or in any emails. My daughter was excited and ready to swim, but staff at the pool refused us access. The manager offered no empathy, wouldn’t even provide his name, and said, “You should’ve come earlier.” Not the Disney service I expected.
Between the exhausting check-in process, long lines, constant security checks, room not being ready after a long park day, and now this — it was not worth the premium price. There wasn’t even a fridge in the room.
For the money spent, I expected more. I do not recommend this hotel. Disney magic was nowhere to be found.