Overall: My Fiancee and I absolutely loved the decoration throughout the hotel, to include our room. The location of the hotel is phenomenal, being right next to the train station was so convenient. We would stay again for convenience, friendly staff, and the unique decorations.
Staff: The staff were overall very friendly! Upon our arrival, there was a woman of African-Black ethnicity who was very kind and friendly! She has braids and worked the morning shift, unfortunately I was not able to get her name. Hugo was a great help anytime we needed assistance! There was a female manager/ supervisor whose attitude was not too friendly at the receptionist desk. But, she could’ve been stressed from the high volume of customers.
Room: Comfortable and cute. However, we smelled cigarette smoke that came from the vent, an unpleasant smell for us. If the Hotel is non-smoking then we should not have to be exposed to it with the money we pay. The issue was fixed by an air purifier machine which was very noisy during our rest. I would like to be compensated for the smoking odor inconvenience.
Breakfast: The breakfast was decent, though not many options. We would not be willing to pay for it in the future at that cost.
New Year’s Eve Dinner: For the price that was paid, I understand because it was NYE dinner. However, we would not do it again. The young lady who performed live did good as well. The best part was the free party that we could attend to finish the night.