天堂市出租度假屋

「The floor was greedy with something white on the floor couldn’t take shoes off!」

「When we first arrived we were reserved for tower 3. I called ahead of time to let them know we would be a late check in. When we got to tower 3 for check-in at 1030pm, there was a sign saying tower 3 check-in is closed go to tower 2. This would have been more helpful if we knew this ahead of time, when I called earlier about the late checm-in. I know this could be a issue for someone who has a hard time walking. Check-in was easy and the attendant was polite. They moved our room to tower 2. The...

「Hello, I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate. When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...

「The room was not clean, the floors were absolutely disgusting, the mirror in the bathroom was broken, the handle for the sink was broken along with the sink in the kitchen. I did not know that we were staying at a residential room, it was the worse thing ever! I wanted a hotel & no where did it say that it was residential during booking. On top of that the pool was closed on our side of the hotel/building, front desk said that the other side has the pool but closes at 5pm in VEGAS!!!! Like it’s...