「Pros: Clean and comfortable. Gym access for a token fee on top floor.
Cons: Hotel located in old part of town, need to travel further for halal food. Parking limited but hotel do provide alternative locations to their credit. 」
「Hai ok for you room & so nice and very nice for me i very happy can stay this room next time i booking again ok thanks for you next time see you again」
「All good. Staff are very friendly and not too crowded during weekdays. Buggy services are quick and helpful. The waterpark is big and fun. More fun if the slides have more water pressure. The kid keeps getting stuck in the middle because it's not slippery enough.」
"After several years, I finally decided to come to The Lone Pine Hotel again for our family summer trip.
The concierge had changed to an atrium in the middle of the building. And the old entrance had changed to the coffee corner. It looked like a co-workers space. After I entered the room had changed in a small mirror in the corner and the big logo on the wall.
We woke up in the morning and we walked to the Bangalow restaurant for breakfast. The first looked at the difference between Asian and Western styles. There were specially made dim sum, congee and soup noodles and they had only two dishes of laksa sourced from Malaysian food. Some tables could be seated outdoors with a sand floor. Even though the rainy day could be felt beach.
Finally, it was a great relaxed place in Penang.
"
"I believe Citadines is a name that stands for quality. I previously stayed at one of their properties in Singapore and had a great experience, so choosing Citadines Tanjung Tokong Penang this time was absolutely the right decision.
The room was clean, spacious, and well-equipped with a stovetop, microwave, sink, and other practical amenities—making the stay very convenient. The staff were polite and always ready to assist. I encountered some issues with my room key and had a request for a late check-out, and Mr. Adzim handled everything with great care and professionalism, offering clear explanations and prompt assistance throughout.
When I checked out, the staff were incredibly helpful in loading my luggage into the Grab car. The hotel is also ideally located, with a supermarket, shopping mall, restaurants, and a food court all nearby.
Highly recommended for anyone visiting Penang!
"
"Though there are problems in the room like "noisy" air conditioning and water dripping, the service desk responded quickly for solution. Good service in front desk and restaurants, but there is room for improvement for those staff in the souvenir shop. Overall experience is good and its a good place for vacation."