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赫納恩度假村 阿洛納海灘的評分

5 out of 5
赫納恩度假村 阿洛納海灘
Alona Beach, Tawala, Panglao, Bohol

評論

9.0

太棒了

10 分，有夠讚；1002 則評論中有 666 則" "
8 分，不錯哦；1002 則評論中有 219 則" "
6 分，一般般；1002 則評論中有 57 則" "
4 分，不太好；1002 則評論中有 29 則" "
2 分，很糟糕；1002 則評論中有 31 則" "

9.4/10

整潔度

9.0/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Chia wen

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
地點好非常便利，飯店游泳池很漂亮
於 2020 年 2 月住了 2 晚
Henann Resort Alona Beach 於 2020年2月27日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

4/10 不太好

Sisy

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
期望越高失望越大, 舊的4星飯店硬體加上3星的服務吧
完全不是5星等級, 實在不明瞭怎麼評價會那麼高. check in在悶熱的大堂罰站了40分鐘才輪到, 然後汗流浹背的看人臉色指責一定要列印出來的voucher不想看我的手機. 準備好所有人的護照還要求重新把每個人的名字抄寫在一張紙上給她. 帶著1歲的孩子又熱又累最後忍不住問她: are you in bad mood? hotels.com預定後寫email通知baby cot不能預定且無論幾歲都要收費, 除非提早付款才保證有得睡, 為了孩的安全我3個月前就付費PHP1000x 2, 結果當天從3點催到晚上9點才來我孩子都睡了用不著了, 然後飯店還不肯退費. 拿毛巾要毛巾卡, 遺失還要罰750, 那就算了但是連拿毛巾服務人員都愛理不理的. 早餐混亂塞著等確認房號外還要寫上自己手寫全名, 可能是太忙每個臉都很臭, 抱著孩子一看就是嬰兒還追問他幾歲, 門口永遠一堆人, 大部分餐廳的服務人員還算有善, 但是也有一半用監視式的眼神盯看著. 房間浴室都很舊, 除了斑駁之外抽屜打開都發出聲音的那麼舊. 浴室什麼備品都沒有全空沒放我自己去要. 然後住了2天差不多跳電8次吧. 隔音無敵差, 一邊是孩子跑叫聲, 一邊是愛愛聲. 泳池大廳到處都看得那垃圾沒收, 早上看到下午還那. 在泳池叫吃的然後說不可以在泳池的躺椅吃, 要全員移去Bar台吃, 都不知道這是哪招... 反正問一個問題甚至要一瓶水全要問supervisor查過房號才行, 服務人員態度一點也不友善. 退房也是, 我因為擔心人多(check in實在經驗太差) 吃完早餐大約10:30提早半小時先辦, 櫃檯不給辦堅持一定要人與行李全清空才能辦退因為它們要room check for 5 mins. mini bar全空什麼都沒擺是要check什麼... 退房的規定我可以理解, 但是生意太好讓客人為了入房退房大排隊還不知變通我就真的無法釋懷. 總而言之, 應該本來是個不錯的飯店但是可能因為被偷怕了住戶品質太差所以整個飯店為了防奧客變得怪裡怪氣的陷入惡性循還. 最後我也寫了survey but I'm not sure if it will really help... 很後悔當初決定Amorita只住2晚, 除了沙灘比較近泳池比較大之外無一可取. 服務和房間設備如天壤之別, 我們一行10個人都說沒有下次的一間酒店...
於 2020 年 1 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 2 晚
Henann Resort Alona Beach 於 2020年2月1日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
HENANN品質很棒
設施都很不錯
於 2020 年 1 月住了 2 晚
Henann Resort Alona Beach 於 2020年2月1日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

CHENG-WEN

於 2019 年 12 月住了 3 晚

10/10 有夠讚

Ting

於 2019 年 12 月住了 3 晚

6/10 一般般

meichi

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
fancy breakfast/ nice staffs . by the beach . everything about it it’s just awesome
於 2019 年 12 月住了 3 晚
Henann Resort Alona Beach 於 2020年1月7日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
一如網路上的評價 地點好 服務好 房間乾淨整齊 各種設施應有盡有 建議提早預訂 才會有體驗的機會 在其他地方要有相同的等級都要貴上不少 Ps.利用Hotels.com 預訂 請務必先打電話記錄訂房編號 不是Hotels.com 的編號 需打電話才有辦法拿到 櫃台只認自己的紀錄
於 2019 年 12 月住了 1 晚
Henann Resort Alona Beach 於 2019年12月17日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

4/10 不太好

Chaoyi

不喜歡：員工素質、住宿環境和硬體和客房舒適度
不盡理想的住宿體驗
很適合有小朋友的有家庭或一群朋友入住的飯店。有好幾個游泳池、距離Alona beach也有幾步之遙，位置非常便利以及符合水準的餐點。但入住的整體舒適度並沒有與房價成正比。冷漠的工作人員尤其是在櫃檯和餐廳，訂房時特別註明要一大床的房型，但Check in卻說沒有收到這樣的資訊，重點是服務人員的態度一副就是住不住隨便你的態度。住房設備的精緻度也不盡理想，非常的吵雜、泳池非常的擁擠。如果你是情侶或夫妻想要享受兩人的時光，我不建議入住此飯店，有其他更好的選擇。
於 2019 年 12 月住了 2 晚

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 11 月住了 1 晚
Henann Resort Alona Beach 於 2019年12月2日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
已經帶了Expedia 給的confirmation letter 去check in ，卻無法入住，需要自己打國際電話聯絡請Expedia 另給另一組號碼才有辦法check in.真的不知道是expedia 的因素還是是hotel 的失誤造成,但確是讓消費者受害
於 2019 年 11 月住了 1 晚
Henann Resort Alona Beach 於 2019年11月22日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback and point out areas where we can improve. Please let us know more details about your concern so we can investigate. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

CHIH JOU

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯哦 附近很多好吃的
於 2019 年 11 月住了 1 晚
Henann Resort Alona Beach 於 2019年11月22日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

Hsin Chieh

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店環境
整體來說環境非常棒，可以直接走到海灘，離大街也很近，房間雖然沒有很大，但是整潔乾淨，床也很舒服⋯⋯ 唯一缺點就是在check in時候，居然跟我說hotels.com的訂單編號無法使用，整個很傻眼
於 2019 年 10 月住了 3 晚
Henann Resort Alona Beach 於 2019年11月4日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Further, we apologize for not being able to locate your reservation immediately as it turns out to be booked using a 3rd party website that us is not directly affiliated with us. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

6/10 一般般

真實旅客

團體旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
可惜的別墅
房間三次發現蟑螂，別墅面積小，而且私人泳池很差，不要被相片給騙了，住了五天我一天都不想下去私人泳池。下午茶不用期待太高。三個公共大泳池倒是很不錯。整體服務人員態度好，尤其是in room dining 的服務人員都笑咪咪的。
於 2019 年 10 月住了 5 晚
Henann Resort Alona Beach 於 2019年10月30日回覆
Dear Sir/Madam, Thank you for sharing us your feedback about your stay. Please let us know what Villa room number you have stayed in. Our Villa is sized 127sqm with a plunge pool of 4.3m x 2.8m. We are pleased to know about your feedback on our staffs. Thank you!

10/10 有夠讚

Chi Wei

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很不賴
很不錯的渡假飯店，不愧是五星級的等級，入住時會有迎賓茶，泳池多，離阿羅納海灘又近，再來一次薄荷島也會想再入住一次！
於 2019 年 10 月住了 1 晚
Henann Resort Alona Beach 於 2019年10月28日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
完美，沒有什麼好挑的 唯一一點缺點是，明明下午三點就能check in，我們5點到飯店，結果櫃台說其中一間房還沒整理，等到5點半後，我們才拿到該房房卡。
於 2019 年 10 月住了 1 晚
Henann Resort Alona Beach 於 2019年10月28日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Apologies for not being able to accommodate you by check in time. This is highly unusual and we will look into this to see what happened to your room. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

Shang-hao

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Second time here, still a wonderful stay.
於 2019 年 10 月住了 4 晚
Henann Resort Alona Beach 於 2019年10月16日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

8/10 不錯哦

WEI TING

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
confirmation number??
準備CHECK IN時，飯店人員說「Hotels.com提供的訂房編號，不是飯店的 confirmation number」(超驚!!!為此一時無法入住) 薄荷島的網路收訊不是太穩，還要特別再聯絡Hotels.com來詢問非常糟糕。 請大家住這間時特別注意跟小心。 而且押金一房是收三千。 除此之外，房客人多但環境優美～
於 2019 年 10 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
此飯店名氣很大，但要三思
櫃檯人員找不到你訂單兩手一攤要你自己想辦法聯絡hotels.com，五星級飯店的服務原來是客人在服務櫃檯的。請飯店幫忙聯絡其他住宿，一分鐘要50p！門口警衛會跟你搭話問你要不要買行程或是租機車，我想自己找應該比較划算，旁邊的旅遊中心賣的行程也很公道。游池漂亮，躺在躺椅上曬太陽很舒服，硬體設備沒話說，很棒；一般員工基本上都很有禮貌。
於 2019 年 9 月住了 1 晚

10/10 有夠讚

Tingyu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚
Henann Resort Alona Beach 於 2019年9月26日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

Li Ting

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
不愧是薄荷島上號稱前五名的飯店，服務非常的好，餐點也很美味，最吸引我的就是兩座泳池，非常舒適放鬆的旅途。
於 2019 年 9 月住了 2 晚
Henann Resort Alona Beach 於 2019年9月16日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

Wei Cheng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚
Henann Resort Alona Beach 於 2019年9月13日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

8/10 不錯哦

Wei Cheng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚
Henann Resort Alona Beach 於 2019年9月11日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

takchi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
價格不便宜，但物有所值。
保和島Alona beach hotel 別無它選，其它酒店一定後悔，2016-2017連續兩年攞到豪華渡假酒店獎，實至名歸。
於 2019 年 8 月住了 5 晚
Henann Resort Alona Beach 於 2019年9月9日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

SHIH-YING

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
房間舒適
飯店非常舒適，泳池非常美麗，早餐很美味！ Check in時，飯店找不到Hotel.com提供的訂房編號，覺得訂房網站與飯店接洽時應該要更細心,避免讓客人拖著疲憊的身體等待！
於 2019 年 8 月住了 2 晚
Henann Resort Alona Beach 於 2019年8月13日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

8/10 不錯哦

FENG MAO

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 3 晚
Henann Resort Alona Beach 於 2019年8月13日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay!! The pool here is amazing~~~
於 2019 年 8 月住了 1 晚
Henann Resort Alona Beach 於 2019年8月7日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

Chih-Yao

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
超棒的飯店
沒有愧對5星級稱號 很棒的住宿環境 以及服務 下次會再來住
於 2019 年 7 月住了 2 晚
Henann Resort Alona Beach 於 2019年7月31日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

8/10 不錯哦

chia yen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 7 月住了 2 晚
Henann Resort Alona Beach 於 2019年7月29日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

6/10 一般般

miffy

團體旅遊
喜歡：整潔度和設施服務
Customer service need to be improved, not proactive and no smile! I thought it’s overrated and not recommended
於 2019 年 7 月住了 2 晚

8/10 不錯哦

Ping-Cheng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 2 晚
Henann Resort Alona Beach 於 2019年7月15日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

真實旅客

於 2019 年 7 月住了 2 晚
Henann Resort Alona Beach 於 2019年7月13日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

GASPARD

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 1 晚
Henann Resort Alona Beach 於 2019年7月1日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
此次訂購的為標準客房，被分配的房間與隔壁房間為聯通房，兩房直接僅隔一門，隔音效果非常糟糕，隔壁講話或活動在房間內都聽得很清楚，蠻影響住宿品質。
於 2019 年 6 月住了 2 晚

10/10 有夠讚

Peilice

喜歡：整潔度、員工素質和客房舒適度
飯店會收取押金
飯店押金收費太高覺得不合理
於 2019 年 3 月住了 3 晚
Henann Resort Alona Beach 於 2019年6月26日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback and point out areas where we can improve. Hotel deposit is refundable upon your check out should there be no charges incurred in your room. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
非常值得住一晚的好地方
於 2019 年 6 月住了 2 晚
Henann Resort Alona Beach 於 2019年6月22日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質和客房舒適度
非常商業化，甚麼都死要錢也特別貴。叫車千萬別叫飯店幫忙叫，肥羊價。 沙灘不美，沙石也多。服務人員態度不友善。到處也都是人。雖然很多個游泳池，但仔細看是非常髒的。
於 2019 年 6 月住了 2 晚

8/10 不錯哦

真實旅客

於 2019 年 6 月住了 3 晚
Henann Resort Alona Beach 於 2019年6月17日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

8/10 不錯哦

JING-SHAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 2 晚
Henann Resort Alona Beach 於 2019年6月3日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

CHUEN WEI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店有點大，地理位置抓好才不會迷路。房間設備很棒，舒適乾淨，有陽台可以稍微放鬆，鄰近海灘，平常也可以去泳池活動。認真推薦入住的人可以花半天，甚至一天好好享受飯店內設施，不然只是跑行程有點可惜。很多設施都值得使用。自助吧、健身房等等。
於 2019 年 5 月住了 2 晚
Henann Resort Alona Beach 於 2019年6月14日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

hsi huang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
渡假休闲的首选。
於 2019 年 5 月住了 1 晚
Henann Resort Alona Beach 於 2019年6月13日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

Emily

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 2 晚
Henann Resort Alona Beach 於 2019年5月10日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

8/10 不錯哦

DIK PING

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 4 晚
Henann Resort Alona Beach 於 2019年4月29日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

Wen-chun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常值得住的飯店
員工們都非常友善！環境品質都非常好！會為了這家飯店再去薄荷島
於 2019 年 4 月住了 2 晚
Henann Resort Alona Beach 於 2019年5月22日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

yi-chun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 4 晚
Henann Resort Alona Beach 於 2019年4月22日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

8/10 不錯哦

Hank

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 2 晚
Henann Resort Alona Beach 於 2019年4月22日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect!
服務超好，服務生很親切，早餐種類超多，buffet 便宜 cp值超高！
於 2019 年 4 月住了 1 晚
Henann Resort Alona Beach 於 2019年5月4日回覆
Dear Sir/Madam, Greetings from Henann Resort Alona Beach! Thank you for taking the time to let us know your feedback. We are pleased to know that you enjoyed your stay. Looking forward to having you as our guest again at Henann. Sincerely, Henann Resort Alona Beach

8/10 不錯哦

CHIN WEI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
What reservation number?
The staff requested me to show a "registration number" with 2 preceding Roman letters, which was different from what I got from Hotels.com. She said Hotels.com must have sent me the number. But I am sure I did not get an email about it from Hotels.com. All I had was a reservation number with all Arabic numerals. I don't know whether it's the fault of Hotels.com or not. Wifi was slow and unsteady. Other aspects of the stay was great.
於 2019 年 3 月住了 2 晚