Front desk cheated with us that their hotel manager did not go to work on weekends, which cannot proceed our request. We made our request at least three times and still cannot get even a reply. I think I am not respected.
Zhiyuan
10/10
不错的酒店,有免费停车的对方,离景点也很近,性价比也高。
shaoqiang
8/10
真實旅客
10/10
great staff, great service, they take care about every detail, fancy and elegant rooms, perfect housekeeping,
very good breakfast, breakfast service did a very good job, very friendly and helpful, reception service absolutely top, great people!
Christian
於 2025 年 5 月住了 4 晚
10/10
The hotel was excellent. It is located on a bust, dirty street which was quite loud well into the night 2am and later.
Mike
於 2025 年 5 月住了 2 晚
8/10
The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay).
Room was well maintained and very clean.
Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up.
Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way).
We would go back..
David
於 2022 年 10 月住了 2 晚
6/10
In zona ZTL, bagaglio non recuperato dal personale. Segnalato guasto alla cassaforte, dopo due giorni ancora non funzionante. Wifi praticamente inutile. Infissi da cambiare senza perdere tempo...
Roberto
於 2022 年 9 月住了 2 晚
8/10
Barend
於 2022 年 9 月住了 1 晚
8/10
L’emplacement de l’établissement, la propreté de l’établissement, Le petit déjeuner simple avec des produits locaux et inclus , le personnel de la restauration, ainsi que dans les étages , très bonne qualité prix par rapport à l’offre ,
Belle salle de bain, grande douche ( voir à refaire les joints )
Gwenaelle
於 2022 年 8 月住了 1 晚
10/10
Luca
於 2022 年 8 月住了 1 晚
8/10
Location was good. WiFi was spotty.
Anthony
於 2022 年 7 月住了 3 晚
10/10
très bel établissement, en plein centre ville
Emmanuel
於 2022 年 7 月住了 2 晚
10/10
Emplacement top sur rue piétonne animée avec bars et restaurants. Chambre suite avec balcons très agréable; literie confortable. Petit déjeuner convenable. Bar de l hôtel impersonnel et cher. Très bon séjour
Eric
於 2022 年 7 月住了 2 晚
2/10
Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem.
Johnnie
於 2022 年 7 月住了 1 晚
10/10
Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received.
Would recommend for sure and would return.
Zena
於 2022 年 7 月住了 2 晚
6/10
The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good.
Meredith
於 2022 年 7 月住了 2 晚
10/10
A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!
Vasiliki
於 2022 年 7 月住了 3 晚
10/10
Davide
於 2022 年 7 月住了 2 晚
8/10
The hotel staff were excellent with us, friendly, offering advice and suggestions. The location was great for basing yourself in Palermo old town.
Riaz
於 2022 年 6 月住了 4 晚
10/10
massimo
於 2022 年 6 月住了 1 晚
4/10
Great location at the main street. Unfortunately our room was facing this street and with party every night we didn't get much sleep. The doors/windows could really be improved to reduce the noise. Air conditioner was not working and the staff didn't really care about it.
The room was big and with a nice bathroom and balcony. Our double bed was really two single beds. Fridge/minibar was not really cooling much. Breakfast was okay but nothing too special.
Peter
於 2022 年 6 月住了 1 晚
8/10
Hotel is very well situated on main street, train station is in walking (longer walk) distance.