Overall we were satisfied with the stay. The staff were all very accommodating and friendly. The breakfast buffet was great and other meals were good also. We liked being able to walk 5 minutes to Icon shopping mall for a few items we needed. Only negatives were the rooms need some updating. Primarily the bathrooms. Some renovations was being done on a garden area directly outside our room that involved jackhammering all day long. Annoying but I understand that is part of improving the property.
bob
於 2024 年 5 月住了 3 晚
2/10 很糟糕
真實旅客
商務旅客
2024 年 5 月 14 日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
최악의 인도네시아 호텔 이었다.
너무 오래된 호텔이고, 노보텔 팔렘방에서만 묵다가 지겨워서 바꿨는데, 큰실수 였어요. 하수구 시궁창 냄새와 구석구석 너무 더러워요.
냄새때문에 향기 스프레이를 잔뜩 뿌려두는데, 냄새에 섞여서 구역질 납니다.
바퀴벌레는 매일 봤어요..진짜 너무 스트레스 받았습니다.
직원도 모두 친절하고 레스토랑 음식의 경우 주문해 먹는것은 맛있습니다. 조식은 한번 먹고 너무 맛없어서 안먹었어요.
真實旅客
於 2024 年 5 月住了 5 晚
8/10 不錯哦
Kadri
2022 年 9 月 15 日
Kadri
於 2022 年 9 月住了 2 晚
10/10 有夠讚
真實旅客
商務旅客
2022 年 6 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2022 年 6 月住了 2 晚
10/10 有夠讚
真實旅客
團體旅遊
2022 年 2 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2022 年 2 月住了 1 晚
8/10 不錯哦
Jonathan
商務旅客
2022 年 1 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Reasonable stay, reasonable comfort.
Help staff, a bit slow for early breakfast, but friendly and helpful. location near to shopping center was useful, but off major roads, so fairly quiet. Also the local mosque call to prayers at 4:15 was very quiet and could not be heard if the low background hum Air Con was used in the room. Furnishings a little tired but comfortable bed. Shower was over the bath and water went outside of curtain, Very hard to shower in a more controlled fashion. Rooms were large, hotel seems to attract families at weekends as kids stay for free. Walkable to my work location in M Hoesin Hospital.
Jonathan
於 2022 年 1 月住了 6 晚
10/10 有夠讚
Rici
商務旅客
2021 年 9 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Rici
於 2021 年 9 月住了 1 晚
8/10 不錯哦
TING
2021 年 6 月 19 日
TING
於 2021 年 6 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2020 年 2 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
polite staffs/yumm breakfast spread
The staffs were very polite and respectful which is typical of Palembang culture..Breakfast spread is one of the best we ever had.
真實旅客
於 2020 年 2 月住了 4 晚
8/10 不錯哦
Ferry Prasetyo
2020 年 2 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotelnya cukup bagus, makanan ok
Ferry Prasetyo
於 2020 年 2 月住了 1 晚
8/10 不錯哦
真實旅客
2020 年 1 月 21 日
真實旅客
於 2020 年 1 月住了 1 晚
8/10 不錯哦
yt, Tokyo
商務旅客
2020 年 1 月 16 日
喜歡:整潔度、員工素質和設施服務
Almost services and facilities are well excepted for the connection of internet.
Hope this trouble was only my staying room.
But staffs are very warmly and kindly characters. Thanks.
yt
於 2020 年 1 月住了 1 晚
8/10 不錯哦
indra
商務旅客
2019 年 12 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
indra
於 2019 年 12 月住了 1 晚
10/10 有夠讚
真實旅客
親子旅遊
2019 年 11 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything is good, but lift maybe need to improve. Waiting time for the lift is quite long.
真實旅客
於 2019 年 11 月住了 3 晚
8/10 不錯哦
Tita
2019 年 11 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Tita
於 2019 年 11 月住了 1 晚
10/10 有夠讚
真實旅客
2019 年 9 月 18 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 9 月住了 3 晚
10/10 有夠讚
Edward
2019 年 2 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great service in the center of the city
The location is inside of a shopping complex, you can find everything within a walking distance. Their service quality was really great, we got an upgrade since they ran out of our type of room. This is an old hotel, you can see from the furniture but still well maintained. The room is clean, fluffy pillow, very helpful staff.
Quite a pleasant to stay here.
Edward
於 2019 年 2 月住了 2 晚
10/10 有夠讚
徹
2019 年 2 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
徹
於 2019 年 2 月住了 2 晚
6/10 一般般
Chan hwee Michael
2019 年 1 月 14 日
喜歡:員工素質
不喜歡:住宿環境和硬體
C H
If they classify as 4 star. Why no Black Out curtain. Toilet too small w little maintenance.
Chan hwee Michael
於 2019 年 1 月住了 3 晚
10/10 有夠讚
A RASID,Singapore
2018 年 11 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The Only Hotel Ask Feedback From Guest On The Spot
It was my second stay in 2018. I had no regret coming back. Location of hotel was good which was just beside the Palembang Square Mall, Carrefour and Matahari. In fact as a solo traveller with a medium size bag I took the LRT from the Stasiun Bandara(airport) Sultan Mahmud Badaruddin II to the Stasiun Bumi Sriwijaya which cost IDR10,000. From Stasiun Bumi Sriwijaya to Aryaduta Hotel is about 8-10 mins walk. Check in and check out was brisk. Room was big and clean. Wifi was good.
Buffet breakfast was aplenty with international and local menus. Staffs were friendly and helpful. I would like compliment Md Cindy for her extra mile effort assisting me to buy some local dry packet delicacies from the Kitchen Restaurant.I believe this is the only hotel which I had stayed and few staffs were tasked to ask feedback from the guests on the spot in order for them to improve and to rectify any issues promptly whilst the guest are still staying in the hotel.