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"We missed the first night of our stay. Although I emailed in advance to let them know, they cancelled our booking. This created a delay at check-in and we ended up with pretty naff rooms. These had no windows facing the outside world but instead had windows overlooking the lobby which was pretty noisy late into the evening and early in the morning. Natural light is always nice to have. It's a very big hotel with kids running around everywhere so not ideal if you're planning a romantic getaway. Quite a trek from the car park and not step-free so lugging cases was a bit of a pain. All very clean though and comfortable beds."

"The WiFi was great and for the two nights we were there, it was perfect. The front desk guy was nice and professional, even had a good sense of humor as we checked in around 11pm on Tuesday. We checked out at three am on Thursday and it was the same guy with the same warm demeanor. Wasn’t a 5 star hotel, but met our needs. The room was clean and housekeeping even came through while we were gone Wednesday and cleaned up and remade our beds. Only things missing were a microwave and coffee maker. No free breakfast but the restaurant on site was convenient, inexpensive and good. Never tried the bar or the pool…."

"A very nice Airport Hotel just about a block from the entrance to LAX. The airport shuttle runs every 15 minutes and was clean and efficient. We will definitely book another stay here in the near future."

"It was convenient and clean"

"Honestly I stayed on the Diamond side the room was not what I expected, great view but definitely not worth the price there were stains all over the curtains, the little seating area in the room, the carpet left a lot of nasty stuff on my feet I had to use à wash cloth to clean my feet before putting my shoes on…sadly I didn’t know this and went to the spa to get a massage and my feet looked dirty "

" It was fine, overall clean. 4 night stay with no housekeeping until after 3rd night. "

"The Bistro staff was the BEST!"

"My absolute hotel to stay whenever I want to stay in LA! The location is amazing as well as staff, they almost always upgrade the room for gold members and very friendly "

"Love the stay at Waikiki village"