They checked someone else in to my room that was reserved under my name and charged my card that was already on file from my reservation. I went to my assigned room who already had someone in it.
Now I have 2 charges on card one is supposed to fall off but this is concerning that this happened in the 1st place. When I went to check out there was another person who had been doubled charged too.
Lashaun
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Neida,Trujillo Alto
2025 年 7 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
Excelente lugar, muy limpio y tranquilo.
Neida
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Gloria
家庭旅遊
2025 年 7 月 20 日
不喜歡:設施服務
Hotel is old nothing updated. Carpet in room and hallways are dirty and smells awful. I had to leave the hotel.
Gloria
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Martina
2025 年 7 月 18 日
I asked for a crib and the person at lobby went above and beyond to get one to my room as soon as possible, given that the person in charge of doing that was gone for the day.
Martina
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Reidel
家庭旅遊
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Muy limpio
Reidel
於 2025 年 7 月住了 2 晚
4/10 不太好
Braulio
親子旅遊
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
I reserved 2 king suites with a pull out bed in each room only to find one room with a queen bed & no pull out bed. When I confronted the front desk about it, they told me it was a king with a pull out bed but it clearly wasn’t because the other room was a king.
Braulio
於 2025 年 7 月住了 2 晚
10/10 有夠讚
JUAN M
2025 年 7 月 12 日
JUAN M
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Nathan
2025 年 7 月 11 日
Good
Nathan
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Nancy
情侶出遊
2025 年 7 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent front desk staff. Super clean room and bathroom. Separate work desk, sitting area with TV and a handy kitchenette with sink. The furnishings were in excellent condition and the room was very comfortable!
Nancy
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Mary
2025 年 7 月 1 日
Mary
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Christel
親子旅遊
2025 年 6 月 26 日
喜歡:整潔度和設施服務
It was great
Christel
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Patrick,Denver
家庭旅遊
2025 年 6 月 25 日
喜歡:整潔度和住宿環境和硬體
I appreciate the extra effort from Sandee
Patrick
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Patrick,Denver
家庭旅遊
2025 年 6 月 25 日
喜歡:整潔度和住宿環境和硬體
Sander was great. Thank you
Patrick
於 2025 年 6 月住了 1 晚
6/10 一般般
Judy
2025 年 6 月 22 日
No hot
Judy
於 2025 年 6 月住了 1 晚
4/10 不太好
Bruce
2025 年 6 月 21 日
Bruce
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Ikia
2025 年 6 月 18 日
Ikia
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Michael
2025 年 6 月 4 日
Michael
於 2025 年 5 月住了 9 晚
8/10 不錯哦
Cheryl
2025 年 6 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
No restaurant or bar. And - breakfast was over at 9:30 am even on weekends and at 9:31 most food AND the coffee station are being taken down. Would love coffee to stay up a bit longer!!
The staff, however is very friendly
Cheryl
於 2025 年 5 月住了 4 晚
4/10 不太好
EMMETT
2025 年 6 月 1 日
EMMETT
於 2025 年 5 月住了 6 晚
8/10 不錯哦
Bilquis
家庭旅遊
2025 年 6 月 1 日
喜歡:設施服務和住宿環境和硬體
The checkin receptionist was so sweet and helpful.
Just an fyi..
the pullout sofa did not open all the way because there was no room to take it out all the way since the bed was there. it overlapped to the bed a few inches which was not safe . I think the location of the sofa needs to be changed.
The breakfast was good and like i said the receptionist at checkin was very helpful and kind.
Bilquis
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Vernell
親子旅遊
2025 年 5 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is conveniently located to shopping areas, highways access, and restaurants.
Vernell
於 2025 年 5 月住了 6 晚
10/10 有夠讚
Michael,Riverview
家庭旅遊
2025 年 5 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Reception staff where great!
Michael
於 2025 年 5 月住了 2 晚
10/10 有夠讚
真實旅客
家庭旅遊
2025 年 5 月 7 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
I had a great stay at this hotel. The place was very clean, the staff were friendly, and the room was well-equipped with everything I needed. I would definitely stay here again!