The room was dirty down to the sheets on arrival. The bathroom floor was constanly wet due to bad circulation, you had to leave the AC on for it not to get wet which left the room extremely cold. It was hard to get wash chlothes and towels.They offered a sprinkler for the kids which is why I chose to stay there but it was never turned on. Extremely disappointed.
Dana
於 2025 年 7 月住了 3 晚
4/10 不太好
Daiane
家庭旅遊
2025 年 7 月 25 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cleaning is terrible. The floor in my room was slimy and so was the furniture. The sheets smelled bad and were damp. The mattresses are old and poor quality. The breakfast was bad, no eggs. Unfortunately a disappointment. I will never come back.
Daiane
於 2025 年 7 月住了 1 晚
6/10 一般般
Amaury
2025 年 7 月 25 日
Debe mejorar el servicio
Amaury
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Vatsal
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Little old room
Vatsal
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Stephanie
2025 年 7 月 24 日
不喜歡:整潔度、員工素質和住宿環境和硬體
This place was absolutely disgusting. There was roaches everywhere, baby roaches, and eggs, and I asked the front desk staff if they could help me spray the room while I was at the Parks they told me they could not and then upon leaving my car was infested with ants and they blamed it on my car having food in it we’ve been traveling from out of state. Of course my car is not perfect, but I’ve stayed for a over a month on vacation at multiple properties never once that I have bugs in my car this place is an absolute health hazard and should be shut down not to mention that breakfast is absolutely terrible. The coffee taste like ash The breakfast is continental and it’s limited and they close it down at 9 o’clock and walk you out and it’s just dry stale food. I understand you get what you pay for it, but this place is extremely misleading and is like I said most likely a health hazard be very warned the front desk. Staff was not accommodating. They didn’t try to help me and they gaslighted me and they were absolutely terrible to me and extremely unprofessional.
Stephanie
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Jeff
2025 年 7 月 24 日
喜歡:設施服務
It was great
Jeff
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Kimberly
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel.
Kimberly
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Ana
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like the way personel trat us. I didnt like the first room they assigned me because ir was with a lot of humidity. And it smell bad.
Ana
於 2025 年 7 月住了 5 晚
4/10 不太好
Preston
親子旅遊
2025 年 7 月 22 日
不喜歡:員工素質、設施服務和住宿環境和硬體
I can't give a hotel with a decent pool a 1. But everything else here was concernining. Breakfast being limited for a hotel of this size is a frustration in both soace and offerings. It was 35 people waiting for waffle makers. And much seating outdoors. Nothing bht bread and muffins with orenge being the only non bread option. They turned off the drink machine promptly at nine so my wife and I could not get drinks. Note these were all minor things. Now for the reason for concern:
we had toilet would not flush. We called right sffer checking in and went out. We were told it would be adressed. Returninf to room Issue was not fixed. We were told we could move rooms from first to third floor. In this room the gap of the door to floor had no threshold and the room constantly became overly humid. Even for this native floridian. The walls were moist enough that they beant with a touch. Very concerning. Guests smoking was tolerated as affer calling security for marijuana seeping into our room from people around our door, I was told security would check. They sent maintenance, and confronted me in broken English asked jf I smoking. As I was explaining I was the one who called, a woman with kids was leaving due to roaches in her room.
Upon walking back to room that night I saw security walk by a woman on ground smoking.
Most safety concerning is that front desk never answered phone. Office visit every time.
The lack of garbage daily and big full cans in rooms with moisture= bugs.
Preston
於 2025 年 7 月住了 4 晚
4/10 不太好
Bushra
2025 年 7 月 22 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Close to the parks.
Bushra
於 2025 年 7 月住了 4 晚
4/10 不太好
Nawal
情侶出遊
2025 年 7 月 21 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not bad was okay
Nawal
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Drexal
親子旅遊
2025 年 7 月 21 日
喜歡:設施服務和住宿環境和硬體
不喜歡:整潔度和員工素質
Cleaning Supervisor cleaned our room on 6-27-after we returned my Calvin Klein tennis shoes were missing. The THeft was reported to Assist. Manager not trying to compensate for the THeft , never had stolen items from my room.
Drexal
於 2025 年 6 月住了 3 晚
2/10 很糟糕
Ramon
2025 年 7 月 21 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Terrible cleaning l, animal droppings on the side of the bed, mold on pillow, not even an iron, disgusting bathroom … overall REALLY TERRIBLE PLACE .. would not stay here even if it’s free VERY VERY VERY BAD
Ramon
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Housam
商務旅客
2025 年 7 月 21 日
喜歡:整潔度、設施服務和住宿環境和硬體
Good place for family
Housam
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Beatriz
2025 年 7 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
Todo perfecto
Beatriz
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Aws
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amanda in the front desk is amazing, Hassan in Universal Disk is Wonderful
Aws
於 2025 年 7 月住了 12 晚
6/10 一般般
Francisco
親子旅遊
2025 年 7 月 20 日
Las habitación no me agradó mucho holística a mucha humedad y el aspecto mucho que desear.
Francisco
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Tal
情侶出遊, 商務旅客
2025 年 7 月 20 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Looked like a dump- they gave us a dirty room when checking in and it smelled something awful. We then had to go back and they gave us another room- at this point it was down pouring and we realized we did not get the king bed we reserved but the queen. The bathroom smelled like mildew and everything just felt gross! The breakfast was so crowded and honestly just dreadful. Don’t stay here it’s worth paying more somewhere else!!
Tal
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Brendalis
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente opción para quedarse y visitar los parques
Brendalis
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Marcia
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love the price and how clean the room, locate in an area close to the theme parks and shopping. Breakfast is simple, nothing salty on the menu. Staff was helpful.