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奧蘭多環球影城渡假村對面凱悅嘉寓飯店的評分

3 out of 5
奧蘭多環球影城渡假村對面凱悅嘉寓飯店
5940 Caravan Court, Orlando, FL

評論

9.2

太棒了

10 分，有夠讚；1792 則評論中有 1267 則" "
8 分，不錯哦；1792 則評論中有 341 則" "
6 分，一般般；1792 則評論中有 98 則" "
4 分，不太好；1792 則評論中有 43 則" "
2 分，很糟糕；1792 則評論中有 43 則" "

9.2/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

8/10 不錯哦

Li

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room is big and clean, but the air conditioner is too noisy and face to bed head, which make sleeping is so cold.
於 2023 年 8 月住了 3 晚
Justin Ness, Assistant General Manager 於 2023年8月11日回覆
Thank you for staying with us! We hope to see you again soon!

4/10 不太好

Yiyan

團體旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The room has no windows and has a strange smell. The air conditioning is very noisy
於 2023 年 6 月住了 3 晚
Naomi N. 於 2023年6月12日回覆
I apologize for the inconveniences you've experienced during your stay with us. We will make sure to report all issues to the appropriate department and have those resolve in a timely manner. It is our hope you give us an opportunity to rectify the situation for you. If you are needing any further assistance, please reach out to our front desk. We hope you enjoy the rest of your stay with us.

8/10 不錯哦

Xiang

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 2 月住了 4 晚
Front Desk Team 於 2023年4月1日回覆
Hello! Thank you for taking the time to give your feedback on your recent stay, Our staff enjoys going above and beyond for our guest so we are happy to hear you enjoyed your guest experience. We hope to see you again for a future stay!

10/10 有夠讚

Xuanru

Briana 於 2023年4月1日回覆
Thank you for completing our Guest Survey regarding your recent stay at our hotel we cannot wait to share your comments with our team! Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

8/10 不錯哦

Jian Ming

於 2022 年 7 月住了 1 晚

10/10 有夠讚

Jiongsheng

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
100分 下次去还住那
於 2021 年 10 月住了 2 晚
Danny 於 2021年11月2日回覆
Hello: Thank you so much and we hope we will have the pleasure of hosting you again soon.

10/10 有夠讚

Chiquita

親子旅遊
喜歡：設施服務
Very nice and quiet location.
於 2024 年 5 月住了 4 晚
Justin Ness, Hotel Manager 於 2024年5月8日回覆
Thank you for staying with us. We hope to see you again soon.

4/10 不太好

Abraham

家庭旅遊
喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
Bastante buena ubicación pero el desayuno no hay variedad y frío la mayoría de las veces, otro punto a recalcar es NO limpian el cuarto diario, esto se me hizo bastante desagradable y estoy pagando por un hotel requiero los servicios correspondientes a un hotel como la limpieza diaria eso estuvo espantoso
於 2024 年 5 月住了 5 晚
Justin Ness, Hotel Manager 於 2024年5月8日回覆
Gracias por compartir tus comentarios con nosotros. Apreciamos tus elogios sobre nuestra ubicación. Sin embargo, lamentamos sinceramente escuchar tu decepción con el desayuno y la limpieza de tu habitación. Tus preocupaciones son válidas y te pedimos disculpas por cualquier inconveniente causado. Puedes estar seguro de que abordaremos estos problemas con nuestro equipo de inmediato para asegurarnos de que se realicen las mejoras necesarias. Tu comodidad y satisfacción son importantes para nosotros, y esperamos tener la oportunidad de servirte mejor en el futuro. Si tienes más comentarios o si hay algo más en lo que podamos ayudarte, no dudes en hacérnoslo saber.

10/10 有夠讚

Belkis Altagracia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is beautiful room are very clean i think is was good y they have a free parking on serve lunch but is very nice hotel
於 2024 年 5 月住了 4 晚
Justin Ness, Hotel Manager 於 2024年5月8日回覆
Thank you for staying with us. We hope to see you again soon.

10/10 有夠讚

Shane

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Justin Ness, Hotel Manager 於 2024年5月8日回覆
Thank you for staying with us. We hope to see you again soon.

10/10 有夠讚

Charlene

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very pleasant stay. We didn’t hire a car so relied on Ubers to get to most parks (about 20-30 mins to Disney) which was really straightforward and came within 5 mins of ordering. The hotel offer a free shuttle bus transport to universal that you need to book the day before, very straightforward and easy. We did walk back from there to the hotel and it was about 30 mins, if walking back from universal you need to look out for the signs that say Kirkman road / valet parking when you’re leaving universal as we missed that and it took a long time to go back to that and it’s the only exit you can walk back. Hotel is walkable to the international premium outlets (about 10-15 mins) which was great, more than 180 different shops, also some restaurants, we really liked longhorn steak house opposite the outlets. Hotel is also walkable to a Fridays, walgreens and some other places to grab dinner. Hotel was very comfortable, really liked having a fridge to keep cold drinks and dishwasher with a good basic kitchen set up. Was nice to have a seperate living space also which made the room feel very spacious. Breakfast was good and well stocked and topped up. We were on the 6th floor, didn’t really hear road traffic noise at all. There was a little shop in the hotel lobby if you needed to grab any essentials. Very comfortable stay and would definitely recommend and return we had a great time.
於 2024 年 4 月住了 14 晚
Jacob 於 2024年5月6日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

8/10 不錯哦

Monika

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Jacob 於 2024年5月2日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Yoselyn

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Jacob 於 2024年5月2日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Gustavo

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Me encantó. Toda la propiedad es bonita y el Personal muy atentos y serviciales.
於 2024 年 4 月住了 2 晚
Justin Ness, Hotel Manager 於 2024年4月30日回覆
Thank you for staying with us. We hope to see you again soon.

10/10 有夠讚

Lauren

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay to visit Universal. Great pool and fitness center
於 2024 年 4 月住了 2 晚
Justin Ness, Hotel Manager 於 2024年4月30日回覆
Thank you for staying with us. We hope to see you again soon.

8/10 不錯哦

kassy

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Very nice property, staff were kind and the rooms were clean and well stocked. Plumbing was off, sink water filled and took awhile to go down the drain. Breakfast bar had a nice variety and food was fresh. Overall this was a great stay!
於 2024 年 4 月住了 3 晚
Justin Ness, Hotel Manager 於 2024年4月30日回覆
Thank you for staying with us. We hope to see you again soon.

10/10 有夠讚

Julia，Placentia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was really nice and the rooms were big and clean. Would stay there again.
於 2024 年 4 月住了 2 晚
Jacob 於 2024年4月29日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Leza

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Jacob 於 2024年4月29日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Edward

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay
於 2024 年 4 月住了 1 晚
Jacob 於 2024年4月28日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

6/10 一般般

Sandra，Freeport

於 2024 年 4 月住了 3 晚
Jacob 於 2024年4月26日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
Loved it
於 2024 年 4 月住了 3 晚
Jacob 於 2024年4月23日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

4/10 不太好

Karina

親子旅遊
My room was very dirty
於 2024 年 4 月住了 3 晚
Jacob 於 2024年4月22日回覆
Thank you for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios, as it helps us to improve the overall experience that we provide for our current and future guests.We do sincerely apologize if your stay was anything less than satisfactory.If there is anything we can do for you, please do not hesitate to reach out to us at any time. Thank you again for staying with us, and we hope for the chance to serve you again the next time you're visiting Orlando!

8/10 不錯哦

DARREN

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Jacob 於 2024年4月22日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

8/10 不錯哦

Fabricio

家庭旅遊
喜歡：整潔度
Ok option for Orlando.
於 2024 年 4 月住了 2 晚
Justin Ness, Hotel Manager 於 2024年4月21日回覆
Thank you for staying with us. We hope to see you again soon.

10/10 有夠讚

Sareyah，muscat

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything
於 2024 年 4 月住了 5 晚
Justin Ness, Hotel Manager 於 2024年4月21日回覆
Thank you for staying with us. We hope to see you again soon.

10/10 有夠讚

Aaron

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Justin Ness, Hotel Manager 於 2024年4月21日回覆
Thank you for staying with us. We hope to see you again soon.

10/10 有夠讚

Dorothy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It’s in a perfect location, 4 minutes away from universal studios!
於 2024 年 4 月住了 5 晚
Justin Ness, Hotel Manager 於 2024年4月21日回覆
Thank you for staying with us. We hope to see you again soon.

10/10 有夠讚

Americo

喜歡：整潔度、員工素質和住宿環境和硬體
Great stay would do it again
於 2024 年 4 月住了 2 晚
Jacob 於 2024年4月26日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

8/10 不錯哦

Donna

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed for 1 night to go to Orlando, arrived around 8 pm. Smooth check in. Room was at elevator which i normally dont like but noise was ok. Neighbors were noisier than hallway! Clean and sufficient. We ate pizza at the hotel bar which was ok. Food prices decents, beer overpriced. Buffet breakfast was decent. Was able to delay check out by an hour without issue. Location good. Cheap uber if you dont want to walk or wait for shuttle. Id stay here again.
於 2024 年 4 月住了 1 晚
Jacob 於 2024年4月17日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

8/10 不錯哦

Clifton，Miami

喜歡：整潔度、員工素質和住宿環境和硬體
Great location
於 2024 年 2 月住了 2 晚
Justin Ness, Hotel Manager 於 2024年4月17日回覆
Thank you for staying with us! We hope to see you again soon.

8/10 不錯哦

Aubriana

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was great being that we went to universal studios. The location was great. Just needs a little more cleaning in the rooms with kitchens being that there’s food that gets cooked & we seen 3 little roaches
於 2024 年 4 月住了 4 晚
Jacob 於 2024年4月16日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

8/10 不錯哦

Anurag

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 5 晚
Justin Ness, Hotel Manager 於 2024年4月17日回覆
Thank you for staying with us! We hope to see you again soon.

10/10 有夠讚

Juan

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Todos son super amables el hotel super tranquilo y los trabajadores son son buenas personas
於 2024 年 4 月住了 7 晚
Justin Ness, Hotel Manager 於 2024年4月16日回覆
Thank you for staying with us. We hope to see you again soon.

10/10 有夠讚

Ana Paula De

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Jacob 於 2024年4月15日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Jeff

於 2024 年 4 月住了 5 晚
Jacob 於 2024年5月6日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Marcos

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Justin Ness, Assistant General Manager 於 2024年4月15日回覆
Thank you for staying with us. We hope to see you again soon

10/10 有夠讚

Hyunseok

於 2024 年 4 月住了 4 晚
Jacob 於 2024年5月6日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Roberto B

於 2024 年 4 月住了 2 晚
Jacob 於 2024年5月2日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

JIHAE

於 2024 年 4 月住了 2 晚
Jacob 於 2024年5月2日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Akash，Newcastle

家庭旅遊
喜歡：員工素質和住宿環境和硬體
USP of this hotel should be the Great staff.
於 2024 年 4 月住了 3 晚
Jacob 於 2024年4月13日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Raquel Martínez

喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful,very well organized at breakfast time,excellent staff,family friendly and close to everything
於 2024 年 4 月住了 4 晚
Jacob 於 2024年4月13日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Giovani

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Todo está céntrico y súper
於 2024 年 4 月住了 4 晚
Jacob 於 2024年4月11日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Jessica

喜歡：整潔度、員工素質和住宿環境和硬體
Propre
於 2024 年 4 月住了 2 晚
Jacob 於 2024年4月11日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Ashley

喜歡：設施服務
Such a fun clean atmosphere. We enjoyed our stay
於 2024 年 4 月住了 7 晚
Jacob 於 2024年4月9日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Priscilla

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 6 晚
Jacob 於 2024年4月11日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

8/10 不錯哦

Garrick

於 2024 年 4 月住了 3 晚
Jacob 於 2024年4月28日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Alejandro

喜歡：整潔度、員工素質和住宿環境和硬體
Is perfect please
於 2024 年 4 月住了 2 晚
Jacob 於 2024年4月9日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

8/10 不錯哦

Nisheca

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Went for a weekend break. The hotel was great for the price
於 2024 年 4 月住了 2 晚
Jacob 於 2024年4月8日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Miesha

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was fabulous. My family and I booked a family flroom which had bunk beds. The room was spacious, the pool area is a whole vibe especially around the fire place. I highly highly recommend this location for lodging especially if you have a family. Parking was 18 a day, the Bar and Grill was fabulous, the bartender was so sweet. I will definitely book this loction for our future travel.
於 2024 年 4 月住了 1 晚
Jacob 於 2024年4月8日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!

10/10 有夠讚

Sandeep

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We stay here every year because this location is awesome,Clean, safe and 5star customer service.
於 2024 年 3 月住了 5 晚
Jacob 於 2024年4月7日回覆
Thank you so much for submitting your feedback about your stay here with us at the Hyatt House across from Universal Studios! We we're thrilled to have you stay with us and hope to see you again the next time you're visiting Orlando!