2/10 很糟糕
Emmannuel
情侶出遊, 家庭旅遊, 親子旅遊
2025 年 9 月 7 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I would give zero stars if I could. I booked this hotel 2–3 days in advance for a trip with my family of six (myself, my girl, our two kids, and my in-laws). After driving nearly 3 hours, we arrived—only to walk into a completely unattended front desk. After waiting a while, a woman finally showed up, but she was rude, unhelpful, and clearly didn’t want to be there.
To make things worse, our room wasn’t even ready, and she told us that they didn’t know there would be six of us, even though it was clearly part of the reservation. She said they might not have sheets for us because no one had washed them. Seriously?
We finally got a room key, but she didn’t even tell us where the room was—we had to figure it out ourselves. When we got to the room, it was disgusting. The table had burn marks, and when I checked the drawers (because we have kids), I found a drug bag in one of them.
At that point, we had enough. We handed the keys right back and left without staying the night. We had to book another hotel last minute just to have somewhere to sleep after that long drive.
Absolutely unacceptable. Do not stay here.
I have pictures for proof.
Emmannuel
於 2025 年 9 月住了 1 晚