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It was an absolute pleasure and I can confidently say it exceeded every expectation. From the moment I arrived, the staff was warm, welcoming, and incredibly attentive—every interaction felt genuine and personalized. The room was spotless, beautifully designed, and equipped with every comfort imaginable. I loved the little touches like the premium toiletries which made the experience feel like a wellness retreat. Breakfast was a highlight each morning, with a wide variety of fresh,...

Very simply and yet tastefully appointed boutique hotel. Even the smallest details are obviously the result of the owner's considered thinking...

Very helpful reception staff Nice welcome drink and Stollen (Christmas fruitcake) Easy walk to old city Hotel building from the last 15 years more or less so constructed with all the modern comforts

I enjoyed a short stay at this hotel with great service! Rooms are very clean and cozy. Breakfast is very good offering a good variety. We had dinner at the restaurant as well and meal was very good, big portion. I definitely recommend this hotel!

Rooms were great and clean. Unfortunately the room was very hot during the night and I had to open the windows because there was no air condition. Breakfast was enough and great!

The location is great, except that in 2022 the entire plaza near the hotel is under renovation. Fortunately, windows are well sound-proofed. Excellent comfortable rooms, very clean, friendly staff in all areas, copious buffet breakfast (reasonably priced), small, nice bar with good hours for enjoyment, good restaurants near by, all tourist attractions nearby and shopping, too. This is our 3rd NH hotel and we think it’s a very good brand—value for money.

The hotel was very clean, comfortable, and in a great location.

The location, staff friendliness, and service level were fantastic, only surpassed by the quality of the food. It was an extremely pleasant stay, and I can recommend this hotel very highly.

Wonderful hotel with excellent service and facilities right in the heart of Dresden.

The property was beautiful and the staff was lovely and very helpful.

A Wonderful Stay – Highly Recommended! I had a fantastic stay! The room was large, spacious, and exceptionally clean, with a beautiful, roomy shower. The staff were incredibly friendly, accommodating, and helpful. They went out of their way to assist with changing reservations and offered wonderful recommendations on where to go and what to see. The hotel’s wellness facilities were absolutely wonderful. There were several saunas at different temperatures, along with an amazing steam room. I...

Always amazing and never disappoints. 2 families, 3 rooms & dog. The location is the best in a quiet part of Karlovy Vary yet close to everything. The staff is professional. We came at the beginning of the season so it was still pretty mellow and definitely not at full capacity. Utilizing the pool & spa and having 4 massages booked. 3 great 1 just ok ( apparently the therapist left the room 3x during the 90 minute massage) not sure why . Also I was going to bring my friends to the Becher’s Bar...

Beautiful place

Great location. Excellent breakfast!!