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Reviews of Blue Rock Beach Resort

3 out of 5
Blue Rock Beach Resort
Baloy Long Beach, Bo. Baretto, Olongapo

Reviews

7.0

Good

Rating 10 - Excellent. 47 out of 206 reviews" "
Rating 8 - Good. 59 out of 206 reviews" "
Rating 6 - Okay. 53 out of 206 reviews" "
Rating 4 - Poor. 26 out of 206 reviews" "
Rating 2 - Terrible. 21 out of 206 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Jan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

terry

Disliked: Property conditions & facilities
Property very run down and in need ofsome tlc pool was green and cloudy no electric forwhole day with noyance offer for enconvien
Stayed 7 nights in Jan 2024

4/10 Poor

Luzviminda

Stayed 2 nights in Dec 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not rated as a one star, the building is in horrible shape. Electric is lost several times a day or the whole day with no generator back up. Pool is green. Electrical outlets hanging out of the wall. Sink water faucets will not cut off and leaking on the floor. Hot water heater will trip off due to no water pressure. Room smells of mold. Walls are dirty. Food menus don’t have 80 percent of the menu options. The waitress is embarrassed because they keep having to say sorry about no food or beer options. Expedia please take the blue rock off your hotel options. Nasty mangey cats looking for food. Rain leaks on the dining room tables. Thanks.
Stayed 1 night in Dec 2023

4/10 Poor

Jeffery

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property not being aggressively maintained, no amenities like shampoo. No phone in rooms. But being near beach is nice. Restaurant ok
Stayed 9 nights in Nov 2023

4/10 Poor

James

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have to say that the property site is on a very beautiful beach, the water is clean and clear, the staff tries to rake the beach every morning while doing their daily cleaning. The area is family friendly and great for small children, no complaints about the area or beach! But my stay wasn’t what I believed I purchased online, let me explain; the room I booked wasn’t the room I purchased, when I complained about it they gave me the room, it was very very outdated, the room haven’t been used in I believe months, there wasn’t any bulbs in the light fixtures, the shower fixtures wasn’t connected, no running water or plumbing. Once I told them at the front desk they agreed to fix everything while I go have lunch. Once I returned a couple hours later and wanted to shower, I turned the water on to get warm for my shower, as I grabbed the shower head I got a electrical shock of electricity that knocked me back. I once again spoke with the front desk and they switched rooms…wow! This new room was a small upgrade from worse to poor, the entry door had a gap underneath that I can see the outside, I watched bugs walk in without any issues. My weekend stay probably would have been better if I stayed in a tent on the beach and only used their public toilets and showers.
Stayed 3 nights in Oct 2023

6/10 Okay

Peter

Traveled with partner
Disliked: Staff & service, property conditions & facilities
This place is really too expensive for what it was.... constantly running toilet, old and tired. Staff at the restaurant seemed more interested in playing with their phones then serving their customers.... all in all a bit disappointing all round.
Stayed 3 nights in May 2023

4/10 Poor

Kenneth

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The picture is very different in reality. Toilet is very dirty.

2/10 Terrible

johnnie, Norfolk

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in May 2023

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice trip just some mishaps when ordering food. Other than that nice cozy little place to get away
Stayed 3 nights in May 2023

8/10 Good

mark

Traveled with partner
Good view friendly people. The staff at the restaurant and bar were not very helpful or anything and we're always talking amongst their selvesand not helping the customers.
Stayed 5 nights in Apr 2023

6/10 Okay

Loren

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In a poor condition, sink drain clogged, no room furniture except for the bed, refrigerator was very noisy so we didn’t use it…staff was happy to assist whenever they could.
Stayed 3 nights in Mar 2023

4/10 Poor

Jan

Disliked: Cleanliness, property conditions & facilities, room comfort
First room we get when we come there was terribly, broken doors ,ant on the room then we change room uppgrade to superior but that was no superior, the whole place is down, and the food in restaurant is not good. I feel soory for the staff they do ther best.
Stayed 4 nights in Mar 2023

10/10 Excellent

ferdinand m

Traveled with family
Liked: Cleanliness
Stayed 1 night in Feb 2023

10/10 Excellent

Brian

Stayed 1 night in Feb 2023

6/10 Okay

John

Liked: Cleanliness, staff & service
The property is dated and has suffered from recent typhoons. Its location is fantastic. It was functional and comfortable but could do with a facelift. The staff were very good, friendly and helpful.

2/10 Terrible

alvin, san german

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Kyle, San Fernando

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It has gone downhill post Covid. Light bulbs out, fridge door would not close fully, cabinets missing handles just in our room. It was the same all over the resort. Food used to be on the high side for price worth it. Now food is still on the high side (higher now) and quality has dropped significantly. Pool was small but deep and clean.
Stayed 2 nights in Nov 2022

2/10 Terrible

Malcolm

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel I have ever stayed in !!
I booked and payed for 5 days , but after 1 night we decided to leave as the hotel was so run down , broken bed ,broken furniture , broken towel rail , place has not been looked after in years , the pool was filthy , I would not let my daughter go in it , the beach front was filthy , surely it’s in the best interest of the hotel to take care of this , I lost 4 days money , but was just happy to be leaving , I would not put my dog up in such a place as this , this hotel has so much potential being on the beach front , but obviously the owner -s have lost interest ,
Stayed 5 nights in Sep 2022

2/10 Terrible

James

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is really showing it’s age and has not been repaired. Roof leaks on the tables while your eating. The hot water in the rooms don’t work. Old musky smell when you walk in your room. Water pressure is horrible. Very little chlorine in the pool. Food menus are incorrect and food portions are so small except the rice. This was my last time staying at blue rock.
Stayed 7 nights in Sep 2022

10/10 Excellent

BRIAN, LARGO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is outstanding! Hotel right on the beach. Rooms were good. I cant think of anything that was average or below. Food excellent.
Stayed 1 night in Sep 2022

2/10 Terrible

Mondell

Disliked: Cleanliness, property conditions & facilities
Only thing to like is that it is on the beach. And the lady at front desk was extremely nice and tried to be helpful. The rooms are old. The bar staff during the day didn't offer any service even after I got a menu from there 20 minutes and no asked if we wanted anything. And we were the only people at the bar. Night staff at bar was better. But i just got drinks at other bars down the beach
Stayed 4 nights in Aug 2022

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel quite often every time I come to the Philippines the staff are always wonderful and very friendly and they know me by name whenever I come that means something I love the atmosphere and love the dining in the bar area wonderful place I recommend it to anyone
Stayed 1 night in Jul 2022

4/10 Poor

Ramon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only good thing is on beach and good restaurant. Not good value for the price charged. Real bad internet in room that they couldn't fix during my whole stay. No amenities, rooms never cleaned right and sand in all rooms that was never swept. Used to stay here before the pandemic and enjoyed it. The trend by hotels after the pandemic is to cut back on all services and not fix up the properties after been shut down during pandemic and charge higher rates. This hotel is no different, charge more, receive less.
Stayed 4 nights in Jun 2022

10/10 Excellent

David

Stayed 2 nights in Apr 2022

4/10 Poor

David

Traveled with family
Disliked: Amenities, property conditions & facilities
My last visit was 2019. Back then better operations all around. This time we have the room from hell. No hot water, no toilet seat in the room. Fifty bed sheet and cover. Other facilities appeared to be run down. Was not impressed and very disappointing.. I can no longer advise anyone to visit the resort again.
Stayed 1 night in Apr 2022

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Dallas

Disliked: Staff & service, amenities, property conditions & facilities
It was dirty, very very noisy, the airconditiner leaked water in my lugage, there were fire ants in my room that bit my feet up and caused blisters, my time there was terrible, I checked out early just to get away from that place. to top it all off they cheated me on my room rate. Bluerock is a horrible place to stay!!!
Stayed 20 nights in Feb 2022

10/10 Excellent

jovy arrianne

Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Once you are through check in, the resort and beach access has a private enjoyable and peaceful feeling. Easy beach access, facilities very clean, and the staff is very friendly. (Excellent service). Huts with BBQ along the beach front of the resort. Food is off the scale delicious. Food selections are a plus grade A!
Stayed 7 nights in Mar 2021

6/10 Okay

Josephus

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel has improved but its best to eat elsewhere
The new rooms in the annex building are a significant improvement and was clean and well taken care of. What unfortunately has gone down hill is the restaurant. It takes real time and effort to fail as a restaurant on as many levels as Blue Rock fails. From wait staff with absolutely no training at all and no interest in taking or delivering orders to kitchen staff that has no ability to provide the items on the menu no matter the amount of time given. Clearly the management of the Blue Rock don't care about customers or they would have friends and family actually test the restaurant out and see the issues first hand. I understand with COVID things are more complicated but maybe the better solution is to reduce the menu down to a simple selection the kitchen with exceptionally basic skills can actually accomplish. Maybe it would be better to replace the menu with hotdogs and hamburgers because eggs are clearly to complex and rice is beyond their current skill set.
Stayed 1 night in Nov 2020

4/10 Poor

Arthur, Mount Pocono, Pennsylvania

Business traveler
Liked: Staff & service, amenities
The restaurant food was exceptional! I would definitely eat there again and take a date there. The room I stayed in was a disappointment. The walls had cracks on them. The bathroom vent fan didn’t work so moisture stayed trapped in the bathroom thus creating mold on the ceiling. They should use conventional bed sheets on the bed. They didn’t grab the mattress. The room desperately needed a paint job. The bathroom ceiling needs to be treated for mold and repainted. One of the panels on the entrance door was cracked. I could see outside of my room.
Stayed 3 nights in Feb 2020
Response from Management on 2020/2/18
Thank you, Your concerns will be addressed directly.

10/10 Excellent

martin, Manchester england

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay, staff are very friendly and helpful, very nice beach, and a great location
Stayed 3 nights in Feb 2020
Response from Management on 2020/2/18
Thank you for great review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blue
Great place to stay. That is why I keep coming back. All staff and managers are very friendly.
Stayed 12 nights in Dec 2019
Response from Management on 2020/1/8
Thank you for a great review and your support. We look forward to your next stay with us.

10/10 Excellent

Benny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Management on 2020/1/1
Thank you for choosing to stay with us.

6/10 Okay

israel

Stayed 2 nights in Nov 2019

6/10 Okay

Miguel

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice getaway
Resort over all was nice. Service exceptional but the room was a little run down. Fortunately the weather was nice so the lacking room features didn’t too negatively impact over all comfort. Not the best beaches I’ve seen in PI but still pleasant.
Stayed 2 nights in Nov 2019
Response from Management on 2019/11/30
Thank you for choosing to stay with us. Hope to see you again.

8/10 Good

Verified traveler

Liked: Staff & service
It is an older hotel and in need of some upgrading and repairs
Stayed 5 nights in Nov 2019
Response from Management on 2019/11/24
Thank you for the review.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Management on 2019/10/17
Thank you for the great review, hope to see you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff and great security guards
Stayed 9 nights in Sep 2019
Response from Management on 2019/10/9
Thank you for your kind review, hope to see you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place, great stuff both day and night security are excellent
Stayed 5 nights in Sep 2019
Response from Management on 2019/9/30
Thank you for choosing to stay with us, Hope to see you again soon.

6/10 Okay

jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach vendors make it intolerable. Duterte needed.
No complaints about resort. Room clean and everything worked. Restaurant very good and lovely waitresses. All staff very friendly and helpful. Big negative were the beach/street vendors. At one time seven were waiting outside the exit to the beach. Continually shouting and waving to get one's attention I couldn't even enjoy the view from the restaurant. They follow you around even though you say no repeatedly. Harassment so bad i stayed off beach. No point staying at beach if you can't enjoy it. I won't be back until the authorities abate the continuous harassment by the vendors. Away from blue rock the beach is full of trash and litter. Other resorts and businesses look run down or abandoned. Area needs a clean up and redevelopment. What President Duterte did to Boracay is needed here.
Stayed 3 nights in Aug 2019
Response from Management on 2019/9/30
Thank you for staying with us and we are sorry to hear the vendors affected your holiday.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice
Friendly staff, rooms need upgrading
Stayed 1 night in Aug 2019
Response from Management on 2019/9/30
Thank you for staying with us, hope to see you again soon.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Overall we were happy the food was gd and staff very friendly
Stayed 4 nights in Jul 2019
Response from Management on 2019/7/31
Thank you for the review and comments

6/10 Okay

Jerry

Liked: Cleanliness, staff & service
Disliked: Room comfort
spring bed too soft
Stayed 1 night in Jul 2019
Response from Management on 2019/7/31
Thank you for the review

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019
Response from Management on 2019/7/31
Thank you for the review

6/10 Okay

Rodney

Stayed 6 nights in Jul 2019
Response from Management on 2019/7/11
Thank you.

6/10 Okay

Donald

Liked: Cleanliness
nice place for vacation
The room was nice so us the service from staff ..
Stayed 1 night in Jun 2019
Response from Management on 2019/7/3
Thank you for choosing to stay with us, hope to see you again.