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HOTEL Palm Tree Hill

2.0 star property
Convenient urban retreat where travelers can park with ease and unwind after exploring the city's vibrant attractions

Choose dates to view prices

HOTEL Palm Tree Hill sits in the city center, just a short distance from Aeon Mall Rycom. Travelers appreciate the thoughtful amenities that make stays hassle-free, including laundry facilities and free self parking that eliminate common travel concerns.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is NT$976
NT$1,073 total
May 27 - May 28
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is HOTEL Palm Tree Hill pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HOTEL Palm Tree Hill?

As of 2026/5/23, prices found for a 1-night stay for 2 adults at HOTEL Palm Tree Hill on 2026/5/27 start from NT$976, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at HOTEL Palm Tree Hill?

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM.

What time is check-out at HOTEL Palm Tree Hill?

Check-out is at 10:00 AM.

Where is HOTEL Palm Tree Hill located?

Located in Hiyagon, this motel is 1 mi (1.6 km) from Aeon Mall Rycom and within 3 mi (5 km) of Kadena Air Base and Camp Foster. Okinawa Zoo & Museum and Okinawa Athletic Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

5.0

Cleanliness

4.8

Amenities

5.8

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

Reviews

Verified

2/10 Terrible

JUSTUS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold and bugs. Armpit older and dirty floors.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

hiraku

Liked: Cleanliness, staff & service
シングルに泊まったが、ベッドは思ったより広くて変に柔らかすぎずよく眠れました。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

HIDENOBU

Liked: Amenities, property conditions & facilities
ランドリーが有り 無料で洗濯できて長期滞在助かりました
Stayed 6 nights in Oct 2025
Verified

2/10 Terrible

Asuka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
クチコミ見てたので多少覚悟で行きました、が、事前にメールでチェックインの場所の案内がなく看板もない。 近くに到着して電話しました。 サウスホーム株式会社の看板の所で薄暗い雰囲気の2階でした。 受付の方の対応は悪くなかったですが近くにパームツリーヒルチェックインはこちらなどの案内看板もなく電話しないとわかりません。 部屋の扉は2個あって重く勢いよく閉まるのですごい音がします。安全のために2個あるのは良かったです。 アメニティ、ゴミ袋、タオルなど日数分あり捨てる場所やコインランドリーもありますのでその点は良かったです。 水圧も最強です。でもシャワーヘッド置くところが高くて大変だった。 部屋は臭いです。とにかく臭い。 服に匂いが移りそうなレベルの悪臭がユニットバスからします。虫が20匹ほど張り付いていました。シャワーを流してみたりしたが無駄でした。近くに居酒屋があるせいなのか…わかりませんが駐車場からもう臭いです。 換気扇、エアコン、部屋の隅、埃まみれ。 毎日虫がベッドに落ちていました。 床も綺麗とは言えません。 テレビのリモコンは電池切れでした。 ハウスダストのアレルギーが出たり シンク近くのタオル置場辺りで鋭利な場所があり腕を切ったりしてもう色々と…でした。 でも1番は臭いがキツかったです。 かけ布団、謎のシーツ1枚の上に薄い足おきのようなものに薄い布団が入っていて整えにくすぎました。 雨でも車からすぐに部屋に入れるのはいいポイントです。
Stayed 5 nights in Sep 2025
Verified

8/10 Good

チョウワ

Liked: Cleanliness, staff & service
宿泊費が安かったので 相当だと思います
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Nana

Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Sari

Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tomohiro

Stayed 1 night in Apr 2025
Verified

4/10 Poor

??

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

ken

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Kazuhiro

Stayed 1 night in Nov 2024