Property is definitely just 2 stars. We booked a "partial ocean view" room through Expedia and when we arrived they gave us a pool view. When asked about beach view i was told "those rooms are already booked." If i wasn't so tired from the travel I would have argued, but didn't have it in me.
Once in our room, we were greeted with mold. From the cieling to all around tge walls. Bathroom was nit cleaned well, and no toiletries like in description or photos. I have a 2 month old, so i was very concerned for his health along with my own.
After telling staff ( who have now changed shifts, so different from when checking in), we explained the issue and he told us he would check out other rooms to see what was available. After a few mins, he told us he checked 3 different rooms, and he found one that was not moldy. The fact that more rooms were visibly in this condition is terrible.
We remained in a pool view room but was not happy as we gelt that room must of just had tge mold painted over. Why were we not given this room from the beginning. The smell was not as string, but we had no choice because of the time of the night it was.
There is light breakfast, cofee, tea, and juices in lobby served daily.
We came with 2 vehicles and was only given 1 parking pass and told "don't worry" about 2nd vehicle.
They say its non smoking but, smoking was being done by many at the pool while my 2 other kids 9 and 12 tried to enjoy the water.
2 stars given for the tiki bar