I stayed at the Holiday Inn 2 weeks ago at the location on the boardwalk . It was beautiful . Clean and updated . I came back for a night during bike week and the same hotel was booked so i tried this one located on the beach . The front area of the hotel where you check in is renovated , bright , clean , smells great .
Once you leave the lobby and go to the elevators to get to your room it’s a different story . The hallways smelled like mildew. There was zero lighting as if you were walking through tunnels , and the elevator closed while my husband was entering it. I stuck my bag there to keep it open and the doors still closed on it because it’s so old .
The room was from 1980’s. All old furniture .., the room smelled musty and the bathroom mirror had black marks smeared all over it . Looks like rooms have not been renovated in over 20 years . They were totally booked and i could not change my room. For the price they are charging i expected a lot better than that . The pictures are very deceiving . The back of the hotel : the pool , and beach were beautiful . They need to invest money on the inside . Not fair to rent out rooms that look and smell that way. If my stay was more than one night i would have left the hotel and found a new one .
Do better IHG.
