The staff at the Hilton Ocala were great - friendly, polite and professional. The hotel is also beautiful and very welcoming as you walk into the lobby. However, I gave it 3 stars because our room was not cleaned well. Additionally, and food served in their restaurant, Arthurs, was terrible and our table was not wiped off well after the previous customers, and the floor was covered in food. Finally, our room was very humid, especially after taking a shower because their was no exhaust fan in the bathroom.