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"No cleaning service during the stay. Bathroom paint job was pretty bad considering the recent renovation. Maybe the repair was incomplete? There is an energy saving power shutoff system that dropped the temperature at night. I suggest they put an information card or sign up to explain how it worked because we were just guessing."

"Functional rather than welcoming. Miserable check in staff. Check out staff was fine. Nothing to see nearby either."

"We have stayed here many times. ALWAYS great staff, accommodations, and breakfast"

" My mother booked a room for me after a long day of meetings and had to be up early in the morning for another long day. i live over an hour away and staying closer cut down my travel time immensely! So I go to check in and the hotel attendant at the front desk tells me that I can’t use a chime or Cash App card for incidentals! And that was the only cards I had on me. Then I was told that they could not cancel the reservation and that we needed to call Hotels.com to cancel and if the website was not updated with the information about the cards it was not the Westins responsibility to cancel or refund back to my mother. I was crushed to say the least because I love the Westin and have stayed there plenty of times and never ran into this problem. I understand that there may be issues when trying to refund the money back to chime, but nothing was said at the time of booking. So I ended up staying at a hotel up the street. So word to the wise…DON’T try to use your chime/cash app card for incidentals!!"

"Clean suite, the staff are kind"

"The kitchen was not great. No microwave, had expresso machine we prefer coffee pot or kuerig they did bring after asking twice. No dish towel or dish soap ect. Pretty sparse."

"Beautiful facility. I celebrated my birthday in the Jefferson Ballroom with family and friends. I was satisfied with my hotel room; however, there was a fire drill at 3AM and we had to evacuate. We had to walk down the stairs from the 10th floor to find out it was a false alarm. We had a hard time falling back asleep and then it was time to fall asleep. We did not really get to enjoy our overnight stay. It was a waste of $$$. However, the Radissson Southfield is a nice Hotel."

"Clean room and wonderful customer service from everyone! "

"The staff was not helpful when we asked for help nor were they friendly about it. We did not get the room that we had reserved for a family of four making a miserable night’s stay. The pool was not clean and cool. The hallways and common areas reeked of marijuana. We will not book here again in the future."