橡樹嶺藝術中心 (TYS) 附近飯店 | 熱門住宿限時優惠 NT$2,291 起

「Wonderful. Quickest checkin ever. Updated rooms」

「They only serviced the room every other day. I had to take out my trash, but it was not clear what I was supposed to do with it. I also had to request fresh towels several times.」

「The GM dismissed our reservation because they had no available room since a construction crew had trashed the room. Was going to get us a room at a holiday express ( a room not a suite as we had paid in advance for) she was not apologetic but proceeded to tell me that I was slaying her. This was a grown woman with not customer service skills. After telling her that it was unexceptionable she said that she would pay for one night at the Towneplace Marriot (our reservation was for 2 nights)GM also...

「They never clean the floor and never change the bed sheet even when I ask」

「Execelente atención」

「They so not carry ice. You have to ask for a hair dryer or iron and ironing board. You get a tiny bar of soap to use between the sink and shower. You provide everything you need. They provide nothing. Expensive to not get anything. 」

「Strong odor smell that changed depending on what part of the hotel you are in.」

「For $159 a night it’s a very good value and most important the beds were very comfortable and so were the pillows」

「Its a very nice, clean and spacious room. The counter is friendly too. I made a fool of myslef, when I swipe the door key card and pulled the handle down. It didn't open the door. Went down to the friendly counter, then finds out, instead of pulling dow , you need to pull up the handle to open the door. It is a interesting way of opening door.」

「Ba」

「The only issue with the property was the Breakfast. Not sure what it was or how we were supposed to have breakfast. Otherwise we had rented the handicapped room and it was exactly what we needed for our Son」