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"An exceptional hotel. Seems like a bit of a hidden gem. The Onsen baths are incredible."

"Absolutely wonderful stay for our small family of 3. I want to go back already!"

"Such friendly staff they really make you feel at home in this special hotel. Can’t wait to return one day, pure relaxation!! And lovely yucatas"

"Onsen was great. Some of the front counter staff whilst helpful were not friendly. The resort is sizeable and lacks ambience."

"one staff member stood out among the rest very welcoming genuine and helpful. great place to stay regardless if ski or not comfortable great breakfast it caters more for forigners compared to other places in the area"

"Nice japanese style room, easy walk from station in nice location. Food very good. Lovely onsen"

"They, the staff, exceeded my expectations . Courteous, helpful, kind and pleasant are words that I would use to describe them. Everyone greets you with a bow and civility, right down to the hardest workers in the hotel. For that, i will surely come back. My stay at the Prince Hotel East was worth every yen and then some. I originally was suppose to stay at the Sunvalley Hotel, in Shiga Kogen. I lost my reservation there due to payment issues. I was hesitant about coming to the Prince Hotel. It was my first time. The room i stayed in was probably one of the best i have seen for the price. The next time I am in Shiga Kogen, i am staying at the Prince Hotel East, without a doubt."

"Clean rooms, nice staff, many restaurants. Super convenient for skiing "