Novi Vacation Rentals

"We had a small issue with the thermostat in our room. Our engineer, Chico, was very kind and helpful, and the problem was promptly resolved. "

"We had a very comfortable and pleasant stay at this hotel. The rooms were clean and quiet. I would recommend to any travellers."

"****BEWARE**** I was here for a basketball tournament over the weekend and we had no hot water. I guess a few other people had the same problem. I was told that when the manager came in Monday, I would be compensated for my stay. Instead, she told Expedia that when she got there Monday, there was nothing wrong with the water and they will not offer any sort of compensation. They didn’t even offer me another room after I told them that I had no hot water and said they can come check for themselves . Instead, I received an email saying that their boilers are working fine and that they think it was from all the teenagers in the hotel staying there.. EXCUSE ME !! if your hotel boilers can’t keep up when your hotel is at full capacity then maybe you need an inspection done maybe things aren’t up to code. Not to mention the leak under the sink or the heater that was making noise all night . Those things I could overlook but hot water is a basic amenity. And they think they’re slick instead of texting me back they call the room so that their side of the conversation isn’t documented. Unprofessional . My worst experience ever at a hotel. "

"The property needs some updating and system repairs for the in room heating/cooling. The property also smelled heavily of smoke - cigarette and weed smoke so that was gross. The staff apologized profusely and didn’t try to make excuses, they just tried to make it right. We ended up in a much better room that was clean and functioning as expected. Friendly employees and overall experience. Just hope they enforce the no smoking policy in the future. "

"below expectation "

"Convenient location in regards to travel. Beds were hard, shower that poured water onto the outside of the shower area, no vent in bathroom which made it terribly humid after a shower (not good for doing your hair) pool was freezing cold (pool manager claimed it was 84 degrees, not even close)."

"Good location and value for money."

"I really enjoyed our stay, the jetted tub was really nice. I wish they did special things for newly weds. "

"room temperature kept declining to cold"