Find Family Hotels in Novi, MI

"We had a three-night stay in early May 2025. The room was fine. However, housekeeping apparently didn't visit our room even once during our three-night stay – not even to empty wastebaskets, much less straighten the room. We expect better."

"It was stated that breakfast starts at 6am, "

"Great location. Wonderful food. Comfortable bed & enjoyed the warm toilet seat with bidet."

"Free breakfast was great"

"Couldn't get hold of transport when flight came in late at night. Started doubting. On drive over website said last check in at 12 - flight in at 12:30 but did tell 2 different staff we were coming in late. Worried we weren't going to have the room we reserved. SARAH was amazing, no attitude, no blame, no "why didn't you". It was such a relief on how she treated us, it was emotional! She was awesome. We troubleshot the issue to get to the bottom of it. Just truly a great Manager. She's an amazing representation for the Radisson! Way to go Radisson! Don't let her go. "

"I became I'll while at the property from medication I was taking. I was with my daughter who was interviewing for a job in town. I called down to the desk and asked for late checkout. They could not have been nicer! They asked if they could do anything to help including sending some herbal tea. Anything at all. I appreciate the concern and care when of late, that is not always the norm. St John's Resort is truly beautiful as well. The grounds and facilities are gorgeous. I'll be back when I'm feeling better!!"

"Everything was pretty good. It was nice to have the Bob Evan’s next door for a quick meal. "

"Clean"

"i have tried for over a month to get my “incidental fee” back and they stopped following up with me about it. hotel was a fine, just wish the customer service was better"