「Overall, the stay was good. The front desk staff were excellent, friendly, and very helpful.
However, there were a couple of maintenance issues with the bathroom. The toilet flush made a continuous noise unless manually adjusted, and the bathtub was not draining properly. We informed the staff about these issues, but unfortunately, they were still not resolved during our stay.
The breakfast was okay but could be improved with more variety and quality.
Overall, it was a decent stay, and the...
「I called at noon of the day we were to arrive to ask a few questions such as room amenities and whether they had gluten free items on the breakfast buffet as my spouse has celiac. I also wanted to let them know that we would not be arriving until 10pm and to not give our room away (we had prepaid but I did not want any issues). They assured me that they would not give away our room until midnight to one am. When we arrived after a 6 hour drive, they had indeed given our room away and the front...
「star – Hotel cancelled a fully prepaid week-long reservation without permission and refuses to refund
I booked and fully prepaid a week-long stay for my employee through Expedia. The reservation was confirmed and paid in advance for every night.
My employee arrived late on the first night. Despite the entire stay already being paid for, the hotel cancelled the reservation for the full week on their own. I never requested or authorized any cancellation.
Expedia has confirmed that the hotel is...
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
