Best Western Northwest El Paso hotels

"No, the gym was so hot, the A C wasn’t working, but I believe it that they are remodeling the hotel"

"Perfect 👌 "

"Noisy, too mucn light "

"This place is severely understaffed. It advertises as having a free airport shuttle but the fact is you can’t pre book this, and need to sit in a telephone line for like 15 minutes until you even get transferred to the front desk. Eventually we took an uber instead. When we arrived there were 7 people in line trying to check in or book a room with one person behind the front desk to help, answer the phone, and potentially close the reception to go and pick up people at the airport. The room was ok once we got it though bedding could have been nicer, the blanket was threadbare. "

"I was lucky to get an upgraded room through hotels.com and enjoyed a larger room; the bathroom was huge with a separate soaking tub and shower. It was great to pop downstairs and grab a beer at the bar; friendly staff at the bar and front desk. I spent some time by the pool; it would have been nice if there were more sunny spots; it was really shaded compared to what the pictures showed online. Thankfully it was not a busy day when I was at the pool. It was the perfect location close to Fort Bliss to visit my son. I did not hear many airplanes being so close to the airport. "

"The attendant waiting until I paid before telling me that there is no TV or Wifi. It was not because the service was temporarily out, it was not connected at all. No refund allowed."

"Baño con fuga de agua que salia por el piso. Ventana sin cortina."

"Parking was safe and convenient"

"2nd stay and we absolutely love this hotel. From the friendly valet to the amazing concierge. You want to be treated like royalty stay at the plaza. "