諾斯希爾出租度假屋

「We needed somewhere to stay near Luton for one night, this was perfect, easy to find and park, quiet, just on outskirts of town and a good price 」

「Room Room was tidy and good; well equipped except there is no hair dryer. Even we requested for hairdryer a couple of times, it never appeared throughout our 4-days stay. No bottled water in room. Booking before I booked a room for 2, asked for twin bed at time of booking as I was travelling with my parent. The hotel replied with 2 upgrade options, both available only at nearly doubled price. In another word, a studio does not have 2 beds. 」

「The Host was extremely good at communicating, we had a small problem upon arrival which was very promptly resolved. The perfect stopover before our holidays really started.」

「Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...