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"Excellent hotel in a great location with very helpful and friendly staff! "

"We thoroughly enjoyed our stay. The staff at Indochine Premium Hotel are some of the most hospital, friendly people I have ever had the chance of meeting! "

"It's a great place to stay in Hanoi's Old Quarter. 1 block away from Hoan Kiem Lake. The first thing you will notice when you come in is the smell of jasmine. The front desk people are very friendly and professional. You will be offered a fresh juice drink and cookies while you are checking in. Breakfast is always good. Lots of variety and you can also order from a small breakfast menu. The staff goes around asking how things are. They are all very friendly and sweet. They even remembered that it was my wife's birthday and had a cake and wine in the room when we came back at the end of the day. All in all, this hotel is very highly rated. Thank you Oriental Jade Hotel and see you next time."

"スタッフは素晴らしい滞在になるよう、期待以上の対応をしてくれました。朝食も美味しく、フォー、オムレツ、フルーツ付きのパンケーキなどの選択肢がありました。立地も完璧でした。ジェニーが私たちのために遠足を手配してくれ、本当に行く価値がありました。さらに、両親のエアコンに関する要望にも応じてくれました。ぜひまたこのホテルに泊まりたいと思います！"

"Beautiful lobby, property, the rooms very very well appointed. Get a suite or Jr suite. A nicely professional staff. Breakfast is extensive and international. The rooftop bar is a plus, although it was rainy for our stay. Can imagine it with a clear, starry night. Very well located in the old town. Highly recumbent."

"Khách sạn mới khai trương, vị trí rất gần phố đi bộ đường tàu và trung tâm phố cổ. Phòng sạch sẽ, thoáng, nhân viên rất chu đáo."

"Everything! The room was clean and nice, but what really made our stay enjoyable was the staff. All the staff were very helpful and friendly. Angela (front desk) went above any beyond to answer all our queries. We checked out to go to an overnight cruise and came back the next day, they helped us organize a transfer to the airport."

"Another amazing stay at another Meliá resort. No matter where I go, it’s always an exceptional experience. Meliá Hanoi offered an incredible massage and spa service, and the breakfast buffet had endless fresh options. The lounge provided the perfect ambiance with a flawless mix of drinks. And the staff… “incredible” doesn’t even begin to describe them. Every team member at Meliá Hanoi was kind, hospitable, attentive, and genuinely eager to help. Whenever I return to Hanoi, this will be my first choice."

"Great hospitality. We really enjoyed our stay here. Staff was helpful and polite. Special mention to Mr. Lee Pham and Mr. Da for cooperating with us and making our stay comfortable. "