北斯馬尼亞ALH 集團住宿訂房

"In general the accommodation is more or less good in terms of location, room space and cleanliness. However I did have a not so nice experience during checkin. I have got an email from the hotel offering me an upgrade to level 5 or 6 before my stay, which I have confirmed the acceptance via email. But when checked in the hotel on 27-09-2025, I was told by the reception that the offer and confirmation did not appear in their system and the upgrade was not validated. This has caused some chaos then. I have to stay in a room on level 3 to the end of my trip."

"對於延遲入住的住客態度很有問題"

"Good accommodation with spacious parking area, good facilities in room including ironing board and kitchen (recommend include seasonings like salt and oil for more convenient cooking) "

"有美景，多條步道，wallaby...等野生動物，正好也在搖籃山shuttle bus的第2站點附近，非常方便；房間設備完善，還有壁爐可以暖房，膠囊咖啡機，唯一沒有托鞋，Tavern餐廳平價好吃，份量又足夠。總結非常棒的地方，會想再來度假。"

"Very good hotel , provide free parking just in front of the hotel entrance , quiet and beautiful scene . Spacious room and very modern and nice decoration. Will recommend to friends for sure. "

"Overall good experience but kitchen not full enough, only provide tea bag & instant coffee and the kettle is very dirty!"

"我們入住行政雙床房，其中一張床出現床邊塌陷，我睡到半夜跌了落地上，這是從未試過的經驗，真的不敢想像，十分不好的遭遇,酒店未有注意保養維修問題！差極"

"Good"

"Only provide small tube of shower gel,shampoo and conditioner for group of four?"