北索諾拉海灘飯店，旅行前必看！

「The worse experience, room was absolutely horrible , broken shower head , dirty room, smell like drainage . Absolutely dirty mattress. There was pee stains in the toilet seat . Customer service was horrible. We paid almost 4K for 2 deluxe rooms and 2 master suite. They refuse to give me all 4 rooms and only gave me 3. Refuse to refund me . We requested lower levels or at least all In the same floor as we were traveling as a family ,we got them 1 in the 5th floor 3rd floor and second floor. At...

「Que tenia Internet y alberca」

「First of all front desk make me feel less important because I booked thru Expedia, they tried to charge me a balance at front desk, I had to show them the what I pay thru Expedia my balance they made me wait almost 30 minutes to fix that issue, another thing, the elevator was not working, I booked a 2 bedroom 2 bath sea view for a reason for 4 days, since elevator was not working they were expecting us to used the stairs, lol i thought they were going to relocate us to another building but...

「The room was very clean. Shower was semi -clean. We didn't have hot water. The wi-fi didn't work and the TV didn't display any channels even though it was connected to the wi-fi. We definitely didn't get what we paid for. Im going to ask for a refund or partial refund because of the issues we experienced. The property was nice. Very nice pool. In house Bar was okay.」

「Good-looking」

「Everything good!」

「The staff was very kind and attentive to our needs! My husband couldn’t stop admiring how good everything was despite being a last minute trip. Beach was 1 minute walk away which was a plus! Amazing beach waters!」