This hotel is rated as a 4⭐️ hotel, I would say it’s closer to 3. It was horrible but definitely wasn’t a 4 star. They say they have free WiFi but whenever I asked the staff for help on it because it never showed up on my phone or laptop they didn’t help. Also had to ask twice for help in my bathroom because the toilet was making constant noise and I would get locked out of it. The water in the shower was good but the pressure would randomly change to a lot of pressure to less while showering. The pool looked dirty. The beds are clean but very hard. I liked costa elegante much better.
The good things were that it is pretty close to Playa Bonita (playa Bonita resort is much closer though) and it does have free breakfast which had a good selection and changed daily. This is good if you don’t drive there because there’s no walkable restaurants near by without taking a taxi.
There was a young man who was helpful, the other staff was not.
Kirsten
於 2025 年 7 月住了 2 晚
6/10 一般般
José Antonio
家庭旅遊
2025 年 7 月 4 日
喜歡:員工素質
不喜歡:住宿環境和硬體
I would not come back to this property until the ownership make more upgrades to their services & rooms. I booked 2 rooms, none of them had good internet (actually it was awful WiFi). One of the rooms had a smelly toilet. Pool was clean, whirlpool was not in working condition. Breakfast bar was great. The lady in charge was very friendly! The area was safe!
José Antonio
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Abraham
家庭旅遊, 親子旅遊
2025 年 7 月 4 日
喜歡:整潔度、員工素質和設施服務
Ac no work room 127
Abraham
於 2025 年 6 月住了 3 晚
10/10 有夠讚
James
2025 年 7 月 1 日
James
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Jaz
2025 年 6 月 28 日
Wouldn’t give tow
Jaz
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Eugene
2025 年 6 月 28 日
Eugene
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Maria
2025 年 6 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
Yes
Maria
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Andres
2025 年 6 月 25 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Hot tub not working
Andres
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Andrew
2025 年 6 月 22 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Hotel was maybe a 2 star hotel...definitely not a 4...they dont tell you that there is a bar attached to the hotel with love music every nite from 9pm to 2am to 3am...it was so loud, you can clearly hear the lyrics in your room. We were in room 236. Also, the "ocean view" is 3 blocks away...not worth the upgrade
Andrew
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Bryan
2025 年 6 月 22 日
不喜歡:住宿環境和硬體
Bonita vista
Bryan
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Pavel
2025 年 6 月 21 日
Pavel
於 2025 年 6 月住了 1 晚
10/10 有夠讚
José luis
2025 年 6 月 21 日
喜歡:整潔度和員工素質
José luis
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Erlinda
2025 年 6 月 21 日
Bea
Erlinda
於 2025 年 6 月住了 2 晚
8/10 不錯哦
José luis
2025 年 6 月 20 日
José luis
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Angelica
2025 年 6 月 16 日
Angelica
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Guadalupe
情侶出遊
2025 年 6 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Safe, friendly staff.
Guadalupe
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Luis
2025 年 6 月 12 日
Luis
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Valerie
家庭旅遊
2025 年 6 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
From the time we arrived to the time we left, we felt welcomed and attended to. Every single member of staff from front desk personnel, to security, to housekeeper, and down to the breakfast lady were very professional and courteous. The beds were comfy. The view was impeccable. Breakfast was made fresh and very delicious. The resort has 24/7 gated security. There is a boardwalk with easy access to the beach. The pool has rocks you can sit on for great photo ops and the jacuzzi was soothing. There was a security guard which was off duty at the time that we bumped into on the boulevard. He took it upon himself to stop and ensure myself and my two daughters were safe and didn't need anything. That was above and beyond his duties and I wish I would have gotten his name. I didn't ge the opportunity to thank him before we left the hotel, but I am so grateful for him. Thank you so much for an incredible vacation experience!! Laos Mar we will definitely be going back soon. Primeramente Dios.