「The Room had a old A/C unit that never worked, after 2 days of asking reception to have it fixed that was ignored, I asked to be moved to a different room.
ordering room service via the app just gets ignored and after going down in person to order room service they apologized and said it would be in my room in 20mins but still never turned up,
staff where rude at the reception apart from 1 new starter.」
「The Room had a old A/C unit that never worked, after 2 days of asking reception to have it fixed that was ignored, I asked to be moved to a different room.
ordering room service via the app just gets ignored and after going down in person to order room service they apologized and said it would be in my room in 20mins but still never turned up,
staff where rude at the reception apart from 1 new starter.」
Deane