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"I travel often but, this was my first time booking at an all inclusive adult only resort, unfortunately, the Riu Montego Bay is overrated! If offered room 30 RUN by all means! The room is located directly over the 24 hr sports bar so sleeping is impossible, the view is obstructed, and to top it off the room has ROACHES! When we complained they sent up housekeeping with a can of insect spray and of course on the last day we saw more ROACHES so, now we have to FUMIGATE our luggage before going home. So for CLEANLINESS ZERO STARS! Then we were locked out of our room for an hour sitting on the floor due to the door pad disengaging because the battery died, and there was only 1 technician for the entire property. However, the entertainment & activities were very fun and engaging! Staff were very accommodating, helpful, and informative! Leo, Demario Rolly Polly and many others were wonderful. This resort left a bad taste in my mouth, There was very little regard for our complaint, and without a room change due to spring break, I absolutely will not book again. "

"The staff is extremely friendly and the food is good considering it’s an all-inclusive resort. We stayed at a swim out junior suit and it was spacious. The hotel has two big pools and a small beach area. It is far from the airport, about 1.5 hours."

"Yes very relaxing. "

"👌"

"Beautiful property with exceptional customer service. "

"Staff was nice, resort nice, food was ok "

"Room, staff were good, entertainers were excellent, the ocean I don’t like (a lot of stones and grass at the bottom of the sea "

"Decor and style of the resort is very nice. Bedding is thin, no robes or slippers for regular guests. The beach is pretty, but not walkable beyond the resort, or at least not recommended to do so. Food was okay, you won’t go hungry. The coffee shop wasn’t good. Pools were not cleaned frequently enough or had bad filtration, we had a swim up suite and besides dumping of chemicals, in 5 days we never saw someone physically clean it once and it showed. Would I personally stay here again? No. But if there was a really good deal I would maybe recommend to friends with kids. "

"Had a wonderful stay at Hotel 39 in Montego Bay! The rooms were super clean, and the entire property was spotless, welcoming, and very well kept. The staff were incredibly pleasant and made the experience even better with their friendly and helpful attitude. It was also very affordable while still being comfortable and relaxing. I would definitely stay there again and highly recommend it to anyone visiting Montego Bay!"