"The hotel room is very small, but it works fine for 1 to 2 people. If you are exhausted after a long day or have any mobility issues, getting up into the bed might be a little difficult. My biggest mistake was thinking I could walk from Terminal 5 to the hotel. It was honestly miserable. There were basically no signs or directions anywhere, so you have no idea where you are going and you feel completely alone out there. I definitely would not recommend walking to the hotel.
The next morning I took the shuttle bus, and the ride itself was smooth with no problems. That said, I spent half the night worrying about whether I would even find where the shuttle picked people up, because there are no signs from the hotel showing where to go. If there is one thing the hotel could improve, it is giving guests clearer information about the shuttle, not just in an email, but with actual signs around the hotel as well.
The bathrooms and showers were excellent though. Very spacious, clean, and never crowded. You never felt rushed while using them. One thing that could make the bathrooms even better would be adding a small seating area or bench where guests could place their clothes and sit down while getting dressed.
Overall, the hotel has a very calm and quiet atmosphere, and getting a good night’s sleep was no problem at all."